Used 2016 Ram Promaster Cargo Van Consumer Reviews - 22 Car Reviews | Edmunds

2016 Ram Promaster Cargo Van Consumer Reviews

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WHAT JUNK WHAT A DISAPPOINTMENT
1 of 2 people found this review helpful
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By KARL JORGENSEN
on

Vehicle

2016 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)


Review

Had many vans cargo room great that is why we purchased door is falling off they want 2000.00 to repair took it twice to triple aaa they sent to dealer engine has problems in shop for 2 weeks no results they say the engine overheated and shut down brake light always on they say the plates are warped like they would be talking about music records passenger side door lock does not ingage sometimes all the doors automatic does not ingage sliding door handles are cheap for such a heavy door back door latch and handle feel like they are ready to not work spent over 300.00 in head light in 1 year both went out at the same time and difficult to change someone please bring them to court how can i door fall off annd how headlight go out all the time oh i forgot police stopped me about 6 times in one year for the lights also all the dash feels so cheap of plastic my grandkids plastic toys feel more sturdy


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Great Platform Poor Durability
4 of 4 people found this review helpful
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By Tony
on

Vehicle

2016 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)


Review

I own several of these. Very functional vehicle but I would never buy one again. These things have a great design for use, more storage, front wheel drive, better gas mileage, but break down all the time. The worst part is I purchased the 5yr/200k warranty on all of them (9) thinking this would take care of it, however, most dealerships give very little help and sit for days before they can even get looked at. Each dealer has one guy that works on these, maybe two if it is a big dealer. Radiator hose is a 3 day wait. This is a business killer if you have to depend on the vehicle to make money. They eat headlights like crazy, Ram knows there is a problem but does nothing. 2018 big fix was to no longer have daytime running lights and put manual light switch back in. Do yourself a huge favor and get something else. Crazy misdiagnosis repairs all the time. My current problem is a 2018 with 1511 miles, yes just over a 1500 miles. ABS/ECM /service engine lights and power loss. Dealer says.................................It will be a few days before we can look at it. Never again Ram!


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Beware
5 of 5 people found this review helpful
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By John
on

Vehicle

2016 Ram Promaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)


Review

I have 4 of these vans. Used for construction related biz. Also own Ford and GM vans. The Dodge Promaster is without a doubt the worst trucks we have ever owned. Mechanical and electrical failures. Cannot keep head lights in them. Also, these front wheel drive trucks do not go through snow or even wet roads. If you put any weight past the rear axle forget it. Front tires wear out fast. We have switched to Ford Transit vans. To early to tell how they will work out. If you buy a Dodge Promaster be sure do buy as much extended warranty as you can afford. You will need it.


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Do not purchase
8 of 8 people found this review helpful
Performance
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By Miller
on

Vehicle

2016 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)


Review

Steering rack bad after 60K, goes through headlights(replaced twice each side the past year), last.....threw a rod at 111K. Parts are difficult to find, and expensive when you do. Pretty sad for a $38,000 dollar vehicle.....


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3.0 EcoDiesel
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
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Interior Design
Exterior Design
Build Quality
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By Kelley H
on

Vehicle

2016 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)


Review

I have had very little issues with mine. After reading past reviews, maybe commercial use is too tough for them. Also, if your an employee and don't own it, you drive it like a knocklehead. I use mine for RV and Motorcycle recreational. 1. The tire sensor problem is not known by most people, but when you rotate the fronts to the rear you must decrease the new fronts pressure and increase the rears pressure or the Sensor light will stay on. The rears need more pressure because of sensor receivers for the rear and front location are different because of cargo requirements. 2. The side sliding door handle needs a redesign. If you pull handle in an angle to open instead of pulling straight out before trying sliding it back you will brake plastic lock. Drivers door hinges and headlight failures are related to vibration from the front end. The struts are cheapest Fiat could fine. Don't slam the doors like the old Chevy's and Ford vans. That will break the window operators especially if you door storage if full. Radio issues and backup camera. Just have dealership change the radio out, Its not repairable. Brakes are pain, yes! But Ram owners have know Ram pickups have always had brake wear issues. You want brakes go get a Ford Van. No issues with DEF system yet. So far so good. I would buy another one is I needed. Looks like the V6 engine is the one to stay away from.


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