2014 Ram Promaster Cargo Van Review
2014 Ram Promaster Cargo Van Review





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Edmunds' Expert Review
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Pros
- Massive cargo space
- low step-in height
- available fuel-efficient diesel engine.
Cons
- Steering wheel doesn't offer tilt adjustment.
What’s new
The 2014 Ram ProMaster is a new cargo van that comes to Ram showrooms by way of Fiat.
Edmunds says
Thanks to its sensible European roots, the 2014 Ram ProMaster full-size cargo van stands as a strong choice for American consumers, giving them a space-efficient design with a user-friendly interior and solid powertrain choices.
Vehicle overview
European cargo and passenger van manufacturers have long known that it's more space-efficient to go up than it is to go out. These European vans may look odd compared to traditional American vans, but there's no ignoring their advantages, namely a lot more interior volume for a given footprint and the luxury of a high ceiling that allows even taller adults to walk around inside without stooping. For much of the 2000s, the Dodge brand had just such a van in the Mercedes-built Sprinter. Now, because of Fiat's ownership of Chrysler, we're getting a second go-around with the 2014 Ram ProMaster.
The 2014 Ram ProMaster is based on the Fiat Ducato, a workhorse that has been popular in Europe for decades. It measures up to 20 inches taller than a traditional domestic van and uses a space-efficient front-wheel-drive layout and partial unibody construction (as opposed to full body-on-frame). This translates to massive interior volume, a tight turning circle and a lowest-in-class step-in height. This cavernous space makes it easier for upfitters (companies that modify cargo vans for plumbers and electricians) to put in all their handy features while still allowing plenty of room for folks to move around. The tall architecture and resulting seating position also provides a commanding view of the road, and the ProMaster's snub-nose design also means easier maneuverability in tight quarters.
Another European trait is available diesel power, as the optional 3.0-liter diesel four-cylinder promises notably better fuel economy than a gas-chugging V8 while still providing nearly 300 pound-feet of torque to handle heavy loads. The standard 3.6-liter V6 is no slouch, though, and its strong 280 horsepower promises quicker acceleration than the diesel. Maximum hauling and towing capacities are more than competitive, as the ProMaster is able to haul payloads of up to 4,417 pounds, while towing capacity tops out at 5,100 pounds.
As far as its most direct competition, the 2014 Ram ProMaster faces the Mercedes-Benz Sprinter and Nissan NV. Both also offer available tall-roof architectures. The Benz is considerably more expensive, however, and offers only diesel power, while the Nissan is more competitively priced and offers a choice of two gas engines, including a V8. All are very capable workhorses, and we'd suggest cross-shopping them to determine which one best suits your specific needs.
Performance & mpg
Standard on all Ram ProMasters is a 3.6-liter V6 that produces 280 hp and 260 lb-ft of torque. Power is sent to the front wheels via a six-speed automatic transmission. Optional is a 3.0-liter turbodiesel four with 174 hp and 295 lb-ft paired to a six-speed automated manual transmission. Properly equipped, the ProMaster can handle payloads of up to 4,417 pounds (this number varies depending on the configuration you choose) and tow up to 5,100 pounds.
Safety
Standard safety features for the 2014 Ram ProMaster include front side and side curtain airbags, antilock disc brakes, hill start assist, stability control (with trailer sway control) and traction control. Optional features include a roadside safety kit, rear parking sensors and a rearview camera.
Driving
The high, cab-forward driving position on the 2014 Ram ProMaster gives you a good perspective of the road ahead, making it easy to park and navigate tight urban areas. The tall seats and the lack of tilt adjustment on the steering wheel can make finding a driving position more difficult for taller operators, however.
Thanks to a tight turning circle, the ProMaster feels maneuverable and nimble in city driving conditions. Whether you choose the base V6 or the turbodiesel four-cylinder, payload numbers for the ProMaster are high, contributing to its versatility as a work van. Yet it still drives comfortably, with a relatively smooth ride quality that seems more like that of a minivan than a traditional work van.
Interior
The 2014 Ram ProMaster's interior is an example of no-nonsense functionality. Instruments are large and clear, with a multifunction display centered between the speedometer and tachometer. Climate controls are of the tried-and-true three-knob design, while the audio system and optional navigation system are mounted up high on the center stack. Long hours on the road are eased via well-bolstered captain's chairs and an abundance of handy cupholders and cubbies.
The ProMaster's immense cargo area -- up to 530 cubic feet -- offers plenty of customization possibilities. From the factory there is a choice of solid or windowed walls and rear doors, and the interior walls can be fitted with paneling. Upfitters will have plenty of space to work with for installing shelves, cabinets, cages, work benches and the like.
2014 Ram Promaster Cargo Van models
The 2014 Ram ProMaster is a full-size cargo van that comes in three main trim levels: 1500, 2500 and 3500. The 1500 is available with a low or high roof option, while the 2500 and 3500 are only available with the high roof. The 1500 is offered in 118- and 136-inch wheelbases while the 2500 offers a choice of 136- and 159-inch wheelbases. The 3500 is only offered with the 159-inch wheelbase, with a longer-body configuration for extra cargo space available as well.
Standard features for all include 16-inch steel wheels, a passenger-side sliding side door, air-conditioning, cloth bucket seats, power front windows, power locks, keyless entry, a telescoping (but not tilt-adjustable) steering wheel and a four-speaker sound system with USB and auxiliary audio jack.
Available options include alloy wheels, foglights, a driver-side sliding door, windows for the side and rear doors, power folding/heated sideview mirrors, an alarm system, rear parking sensors, a rearview camera, a cargo partition (with or without a sliding window), navigation, heated seats, swivel seats, a suspension driver seat, adjustable lumbar support, a double passenger seat, a leather-wrapped steering wheel, upgraded audio with Bluetooth and steering-wheel-mounted controls, satellite radio, cruise control and interior wall paneling.
There are also a number of packages including a Premium Appearance group (bright grille and foglights), a Driver Convenience package (overhead shelf and locking glovebox) and a Cargo Convenience group (cargo net and sidewall tie-down rings).
Consumer reviews
Read what other owners think about the Used 2014 Ram Promaster Cargo Van.
5 star(11%)
4 star(7%)
3 star(11%)
2 star(19%)
1 star(52%)
27 reviews
Most helpful consumer reviews
3 out of 5 stars
2014 Ram Promaster 3500 - for expediting
Cornel Plescan, 06/01/2016
2014 Ram Promaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)
Many people leaves reviews and empty their frustration, but I want to share this:
I bought my 2014 Ram Promaster 3500 cargo van in March 2015, at 140 miles, today June 1st, 2016 have already 125 600 miles. ...I am spending most of my time on the road doing expediting. ..
I tried to make it as much as comfortable for me, which this van can offer you good option...
My dissapointments … are:
1...not very good on fuel
2...over 3,000 lbs doesn't perform well
3...the A/C is not powerful enough if you are in heat zones
4....at 125,000 the transmission broke down after I went to dealer and did the flush, just after two weeks, and of course is not in a warranty anymore
5....not enough parts, hard to find parts and accessories, even the air filters expensive but hard to find even at the dealer
6.....start leaking trough the roof when sits under the rain
7....many dealers are not equipped or authorized to work on these vans
8....the headlights low beam light bulbs every 4-5 weeks are burning
9...around 275000 broke down lifters replaced, soon after alternator, battery, drive axle.
Any repairs are very expensive and poorly done no matter where it was done AZ, NM, MI, NY, IN, MO
My advice, do your homework before thinking of buying it, I don't recommend it
1 out of 5 stars
Bought new
Manny, 07/29/2018
2014 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
This cargo van was purchased for a small contracting business. Almost immediately we started experiencing issues. The doorhandles we’re not working properly and could not open the sliding door. The front headlights are constantly burning out, the rear stop lights keep constantly burning out, the interior cargo lights keep burning out, rear defroster stoped working, the hinges on the … doors are loose and will fall off, at 54,000 I had to replace the radiator fan ($998.00) now I am hearing a ticking noise in the engine which the dealer is telling me will need to open the engine to correct issue (at no charge). I have replaced brakes and rotors twice since I own it at $1000. Per time. Front stuts need changing (leaking oil). Very disappointed. Also the upkeep is VERY EXPENSIVE. This van can carry a ton of cargo but falls apart easily. I would not buy again.
1 out of 5 stars
What a nightmare
Jordan B., 01/30/2018
2014 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
Bought this new, didn't drive it very much initially, which we greatly regret, as we could have used our state lemon law. The rear door latch was broken when we bought the van. It was repaired five times by the dealer. We started driving the van more in 2017 and hit some major problems: van started going into limp mode at around 15k miles. The check engine light went on, van wouldn't go … over 40 mph, and engine would rev to 1500 RPMs. The dealer said they might have to charge us to diagnose problem. My husband did a quick internet search, saw this is a common problem with Promaster vans. Shut down car and restart once, this takes it out of limp mode. Restart it a second time and the check engine light went off. We hoped this was a one time thing, but it kept happening. The Service Department at the dealer is worthless. They pretend that we are the only Promaster owners having problems, treat us like we are unreasonable for being upset that our van is so unreliable. For each repair they keep the van for a minimum of 2-3 weeks. We have to call frequently to get status updates. For limp mode, the dealer replaced the throttle position sensor, but this did not work. When we took it back a second time, they replaced the main computer/PCM. When we picked up the van after this repair, some of the lights (seat belt, battery) stayed on on the dashboard. The dealer thinks this is the instrument cluster. They want to charge us for this. At around 16k miles we heard a loud sound in the engine. The dealer said they might have to charge us to diagnose and repair this, but it was a broken fly wheel, covered under the 5 year powertrain warranty. The service advisor told us not to take this on long trips, but to "stay local". So we have a $30k van with 16k miles on it that we can't use. When we picked it up after the fly wheel repair, it started making a different engine noise. We dropped the van off again at the dealer to replace the instrument cluster and diagnose this new noise. After 2 weeks they hadn't even attempted to diagnose the noise, just called us and told us the van was ready to pick up. We refused to take possession of it until they determined what the noise was. The service advisor yelled at us, said, "You'll never be happy", and "What am I supposed to do, it's not pulling any codes". We finally got the service manager to agree to diagnose the new noise - it is a broken idler pulley (which they'll charge us for). Or is it? The dealer really doesn't seem to know what to do with these vans, just keeps replacing parts hoping that something will work. So now we are out of our 3 year warranty, and we're too late for our state lemon law. I have contacted a lemon law firm that thinks we may have a case. There is the federal lemon law, breach of warranty, and basic consumer safety laws that may cover us. If we had just driven the van more when we first got it, we would have had a very clean cut case with the lemon law and not had to go through an attorney. We have also called Fiat Chrysler, but all they do is recommend arbitration. It's non-binding to the consumer, but if you agree to terms from arbitration, you have to sign away your right to a future class action suit against FCA, and no way would I do that. These Promasters are a nightmare and there may very well be some sort of class action litigation in the future.
1 out of 5 stars
Don't buy a Ram Promaster
Mitch Romero, 02/03/2016
2014 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
Only a Promaster dealer can work on these vans and They are far and few. They don't tell you that when you buy them. Very few dodge dealers are authorized to work on these vans. They have to have bought into the Promaster franchise. Therefore service can be slow and awful because the dealer knows the next Promaster dealer can be hundreds of miles away. We purchased Three 2014 Promaster … vans they have all been to the repair center several times more than our fleet of 2005 Chevy vans to date. Most of our cheverlots have never had breakdowns beside general maintaince. The back up camera on one Promaster has going out on one at 39,000 miles, transmission out at 42K miles, rear tail lights continue to burn. Every one of them leak water through the back doors when it rains. DO NOT BUY ONE OF THESE, WE HAVE ALSO HAD NUMEROUS RECALLS FROM DODGE. They never keep the truck for less than a week at time two to three weeks in most cases. We are a service Company and are going to get rid of all of them, which we will take a big lose because we have our Vans wrapped and shelving unit install inside them. We as a Company are Finish with Dodge!!!!!!
2014 Promaster Cargo Van Highlights
1500 Low Roof
- Seating
- 2 seats
- Drivetrain
- front wheel drive
- Engine Type
- Gas
- Warranty
- 3 years / 36,000 miles
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More about the 2014 Ram Promaster Cargo Van
Used 2014 Ram Promaster Cargo Van Overview
The Used 2014 Ram Promaster Cargo Van is offered in the following submodels: Promaster Cargo Van. Available styles include 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A), 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A), 1500 High Roof 3dr Van (3.6L 6cyl 6A), 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A), 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A), 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A), and 3500 High Roof 3dr Van (3.6L 6cyl 6A). Pre-owned Ram Promaster Cargo Van models are available with a 3.6 L-liter gas engine, with output up to 280 hp, depending on engine type. The Used 2014 Ram Promaster Cargo Van comes with front wheel drive. Available transmissions include: 6-speed automatic.
What's a good price on a Used 2014 Ram Promaster Cargo Van?
Price comparisons for Used 2014 Ram Promaster Cargo Van trim styles:
- The Used 2014 Ram Promaster Cargo Van 1500 Low Roof is priced between $14,999 and$14,999 with odometer readings between 159565 and159565 miles.
- The Used 2014 Ram Promaster Cargo Van 2500 High Roof is priced between $16,981 and$16,981 with odometer readings between 149070 and149070 miles.
- The Used 2014 Ram Promaster Cargo Van 3500 High Roof is priced between $18,995 and$18,995 with odometer readings between 135000 and135000 miles.
Shop with Edmunds for perks and special offers on used cars, trucks, and SUVs near Ashburn, VA. Doing so could save you hundreds or thousands of dollars. Edmunds also provides consumer-driven dealership sales and service reviews to help you make informed decisions about what cars to buy and where to buy them.
Which used 2014 Ram Promaster Cargo Vans are available in my area?
Shop Edmunds' car, SUV, and truck listings of over 6 million vehicles to find a cheap new, used, or certified pre-owned (CPO) 2014 Ram Promaster Cargo Van for sale near. There are currently 3 used and CPO 2014 Promaster Cargo Vans listed for sale in your area, with list prices as low as $14,999 and mileage as low as 135000 miles. Simply research the type of car you're interested in and then select a used car from our massive database to find cheap prew-owned vehicles for sale near you. Once you have identified a used vehicle you're interested in, check the AutoCheck vehicle history reports, read dealer reviews, and find out what other owners paid for the Used 2014 Ram Promaster Cargo Van.
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Should I lease or buy a 2014 Ram Promaster Cargo Van?
Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.
Check out Ram lease specials
Check out Ram Promaster Cargo Van lease specials
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