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Used 2019 Ram 1500 Big Horn/Lone Star Crew Cab Review

Consumer reviews

Read what other owners think about the 2019 Ram 1500 Big Horn/Lone Star Crew Cab.

5 star(36%)
4 star(0%)
3 star(9%)
2 star(9%)
1 star(46%)
2.7 out of 5 stars
11 reviews

Most helpful consumer reviews

1 out of 5 stars

2019 Ram Rear Bed Defect

No more Rams, Duluth, MN, 07/03/2019
2019 Ram 1500 Big Horn/Lone Star 4dr Quad Cab SB (3.6L 6cyl gas/electric hybrid 8A)
Beware the Ram and its rear bed assembly! My daughter's truck has a gap where two bed seems are supposed to join. She didn't notice it until several days post purchase. She informed the dealer and Fiat. Fiat will not replace the bed! The dealer would like to see it replaced but does not want to bare the cost. The dealer inventoried the lot and stated 40% of the Rams have the same defect! … After several months of stalling and just wearing down my daughter, she agreed to basically a bubble gum and duct tape fix. She needed the truck returned to her for her business. An attorney was a thought but go expensive for what was going to be a much longer battle. This gap between the seams of the bed was wide enough to see the ground underneath! 40% are defects so beware! Bring back Chrysler to American ownership and know how please!
1 out of 5 stars

2016 ecodiesel

Clare, Oxnard, CA, 01/21/2019
2019 Ram 1500 Big Horn/Lone Star 4dr Quad Cab SB (3.6L 6cyl gas/electric hybrid 8A)
Everything that could go wrong did two water pumps Egr went bad turbo burned out exhaust manifold went bad so many recalls this truck has been in and out of the dealer 9 months out of the two years I’ve owned it.stay away.
2 out of 5 stars

2019 Ram 1500 Big Horn 5.7 nothing but problems

David J, Mauldin, SC, 05/04/2021
2019 Ram 1500 Big Horn/Lone Star 4dr Quad Cab SB (3.6L 6cyl gas/electric hybrid 8A)
I was a first time Ram buyer in 12/2018. I bought a new 2019 Ram 1500 5.7 Hemi for around 49k. I'm the type of buyer who keeps my vehicles for 10 to 15 years, so I bought the extended warranty. On the 3rd day of ownership the issues started. I had a check engine light which ended up taking three separate visits to the dealership in 2 weeks before they fully replaced the fuel sensors … around the fuel tank. My new truck was in the shop for 5 days within 3 weeks of ownership. The next issue was an annoying drone sound while driving. Yet again, I took it to the dealer with this time no fix. So I did some research and discovered a firmware update for the noise cancelling would fix it, so I had the dealership flash it. Issue solved. Around 4 months of ownership, the 8 inch radio console would flash in and out. I also noticed the center control cluster would flash. This was in April of 2020, so the truck was less than 6 months old. I was back at the dealership. While wiping the engine down(I keep all my vehicles clean), I noticed an oil leak coming from the passenger side front spark plug. I discovered this in June 2019, so back to the dealership the get the spark plug seals replaced, yet again another 2 days no truck. In the summer of 2019, my center control cluster would randomly stop working. At this point my Ram only around 8k miles on it. So back to the dealership. Fast forward to November 2019, I noticed a weird grinding when I made mild to sharp turns while on my way to work. In Feb 2020, the plastic guard holding the 4x4 cables broke, so I zip tied it to fix it. Lucky no hoses were damaged. During 2020 the radio would blackout and on 12/21/2020 while cleaning the truck, I noticed the rear window was cracked around the rear sliding windows. The headliner had water damage because of this. I took it to the dealership to fix and by Ram policy they only replaced the glass and tried to clean the headliner. This made the headliner worse. So after going back and forth between the dealership and Ram, they agreed to replace the headliner. During this time the center cluster died. In order to get the headliner done, Ram needed proof of mileage which I could not give because the center cluster was dead. So they had to order the center cluster. This was not early Feb 2021. They replaced the cluster and after yet again another call to Ram they scheduled a headliner replacement. On March 26,2021 while waiting on the headliner replacement, the center cluster started flashing on and off again. While waiting to go into work on a cold morning, I heard a weird flushing sound coming from the passenger side dash which sounded like water. On top of this my radio cluster was still randomly going black, That was it for me, I sold the truck and bought a 2021 F250. I will never buy another Ram based on my experience. This was the worse new vehicle I've ever owned. Yes, it rides great, roomer, and lots of modern gadgets but what good is that if the electrical system is buggy and several quality issues? When I sold my 2019 Ram 1500 it only had a little over 23k miles, so imagine the issues I could of had if I drove a lot.
5 out of 5 stars

Smooth ride

Jim P, Dobson, NC, 12/02/2018
2019 Ram 1500 Big Horn/Lone Star 4dr Quad Cab SB (3.6L 6cyl gas/electric hybrid 8A)
I have had this truck for 2 weeks and have almost 1k in miles. I have owned multiple brands and even another dodge truck. There is no comparison to the ride and comfort the new 2019 Ram has. All the controls are easily accessible and I easy to understand and use. If you are looking for a truck to ride like a luxury vehicle, then this is the truck for you.

Edmunds Summary Review of the 2019 Ram 1500 Big Horn/Lone Star Crew Cab

What’s new

  • The Ram 1500 is fully redesigned for 2019
  • Reduced weight and increased payload and towing capacity
  • More rear-seat space
  • New mild hybrid power system
  • Debuts the fifth Ram 1500 generation

Pros & Cons

  • Pro:Smooth-riding suspension delivers luxury sedanlike comfort
  • Pro:Cabin is quiet, roomy and downright plush on higher trims
  • Pro:Plenty of towing capability supported by new technology aids
  • Pro:Off-road-focused Rebel trim promises big fun in the dirt and mud
  • Con:Common driver assist features are limited to higher trims


Which 1500 does Edmunds recommend?

Today's pickups are chameleons, capable of being everything from economy workhorses to luxury rides with tremendous cargo capability. The 2019 Ram 1500 offers broad options, and if we were getting one for work-and-play double duty, we'd go with the Big Horn with a handful of options — with one exception. If our "play" regularly included dirt roads, the Rebel would be the only sensible choice.

Full Edmunds Review: 2019 Ram 1500 Crew Cab

What’s new

The Ram 1500 is all-new for 2019. Notable new features and changes from the previous model include a roomier cabin for the crew-cab model, increased payload and towing capacity, improved suspension components, new infotainment systems, and a mild hybrid system that provides modest amounts of electric assist to the lineup of capable V6 and V8 engines.

Vehicle overview

The 2019 Ram 1500 is all-new and redesigned but hasn't abandoned its successes, namely a unique coil-spring rear suspension that delivers a smooth ride without sacrificing towing or hauling capability. Perhaps the Ram 1500's greatest feat is serving as a blank canvas to build your truck needs around. From work truck to luxury truck, the Ram 1500 offers a broad skill set.

For 2019, the Ram 1500 has shed weight. Ram says the new truck is nearly 225 pounds lighter than its predecessor despite adding stronger steel construction to its frame. Maximum payload and towing capacity also increase, while the class-exclusive air suspension receives fine-tuning for improved ride comfort, off-road capability and load-leveling.

A mild hybrid engine assist technology called eTorque appears on this new Ram. Not a hybrid technology in the traditional sense of a gas-electric car, eTorque stores electricity in a lithium battery and helps the automatic engine stop-start system work more smoothly. It also provides a bit of extra power in short bursts. For now, the Ram's previously available 3.0-liter diesel V6 isn't offered, but it could show up in the 2020 model.

Inside, the Ram delivers new technology highlighted by an optional infotainment system with a massive 12-inch touchscreen display, Apple CarPlay and Android Auto, and multiple USB ports.  (Ironically, a single CD player is optional only on higher trim levels.) The new Ram's predecessor was one of the older designs among American half-ton pickups, but no more. Sharpened new design, additional technology, and increased capability vault the 2019 Ram 1500 back to its place as one of the top achievers in its class.

For more detailed information on this year's changes, check out our 2019 Ram 1500 First Look and our 2019 Ram 1500 First Drive articles.

Notably, we picked the 2019 Ram 1500 as one of Edmunds' Best Pickup Trucks, Best Off-Road Trucks, Best Trucks for Towing, Best Gas Mileage Trucks and Best Family Cars for this year.

What's it like to live with?

Edmunds purchased a Ram 1500 and drove it for two years and nearly 50,000 miles. To learn more about our experiences, visit the long-term page for our 2019 Ram 1500 Laramie. We cover everything from seat comfort to real-world fuel economy. Edmunds considers this our top-rated full-size truck, and although some customers reported quality concerns, ours was largely trouble-free. If you have questions about the Ram 1500, read our test. We've probably answered them.

2019 Ram 1500 models

The 2019 Ram 1500 is a full-size pickup available in a handful of body style, bed length and powertrain configurations. Most Ram 1500s come standard as a Quad Cab that can seat up to six passengers. The optional Crew Cab increases rear-seat legroom and offers full-size rear doors (Quab Cabs feature three-quarter-size rear doors). Quad Cabs have a standard bed size (6 feet 4 inches), while most Ram 1500 Crew Cabs offer either the standard bed or a short bed (5 feet 7 inches).

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The Ram 1500 offers seven trim levels: Tradesman, HFE, Big Horn, Rebel, Laramie, Longhorn and Limited.

Standard on all trims is a 3.6-liter V6 (305 horsepower, 269 pound-feet of torque). Optional on all but the HFE is a 5.7-liter V8 (395 hp, 410 lb-ft). Both engines pair with an eight-speed automatic transmission, a 3.21 axle ratio, and rear-wheel drive. Four-wheel drive is available on all but the HFE. Lower axle ratios (3.55 and 3.92) are also available on most models.

The workhorse of the lineup, the Tradesman makes minimal concessions to luxury with 18-inch steel wheels, vinyl flooring and upholstery, and the Uconnect infotainment system with a 5-inch touchscreen display.

But it's not totally devoid of conveniences or creature comforts. Standard features include automatic headlights, a locking tailgate, a Class III hitch receiver, trailer sway control, heated side mirrors, push-button ignition, cruise control, a 40/20/40-split folding bench seat, air conditioning, a rearview camera, rear-seat USB charge ports, Bluetooth, a 5-inch touchscreen, and a six-speaker audio system with dual USB inputs and an auxiliary audio jack.

The Tradesman can be upgraded with options that include a Class IV hitch receiver, trailer brake control, an electronic locking rear differential, towing mirrors, chrome exterior trim, a spray-in bedliner, cloth upholstery, a folding rear seat, satellite radio and a CD player.

The HFE is equipped like the Tradesman but offers increased fuel efficiency from its V6 engine. It's available only with rear-wheel drive. Ram had not yet revealed details on this specific trim level at the time of our review.

The Big Horn (called the Lone Star in Texas) adds more features such as 18-inch alloy wheels, foglights, tinted windows, floor carpet, cloth upholstery, and a 60/40-split folding rear bench seat, but far more options are available for the Big Horn than the Tradesman. They include 20-inch wheels, an air suspension, LED headlights and taillights, side steps, power-adjustable pedals, dual-zone climate control, and Uconnect infotainment with the 8.4-inch touchscreen and Android Auto and Apple CarPlay smartphone integration. Off-road underbody protection, larger fuel tanks and bed utilities are also available.

The Rebel is geared more toward off-roading and comes standard with specialized off-road tires, front tow hooks, skid plates, fortified shocks and suspension, an electronic-locking rear axle, a 3.92 axle ratio, and hill descent control. It also builds on the Big Horn's features with a Class IV hitch receiver, LED headlights and foglights, a 115-volt power outlet, a power-adjustable driver seat, front bucket seats, a larger driver information display and satellite radio.

The Ram 1500 moves into luxury territory at the Laramie trim level, which adds to many of the optional features listed above with front and rear parking sensors, leather upholstery, power-adjustable 40/20/40-split bench front seats, heated and ventilated front outboard seats, driver-seat position memory, power-adjustable pedals with memory, a heated steering wheel and keyless entry.

Other upgrades include dual-zone automatic climate control, an auto-dimming rearview mirror, a 115-volt rear seat outlet, two rear seat USB inputs (one is charge-only), the Uconnect infotainment system with an 8.4-inch touchscreen, a nine-speaker audio system, Apple CarPlay and Android Auto, and emergency notification,

Moving deeper into creature comforts, the Longhorn adds 20-inch wheels, a spray-in bedliner, chrome side steps, power tailgate release, automatic high beams, automatic wipers, front bucket seats with upgraded leather upholstery, heated and ventilated reclining rear seats, a leather-wrapped wood steering wheel, a navigation system, and, yes, a CD player.

Note that the Longhorn comes with a short bed, but the longer bed is optional. The Longhorn can also be ordered without the spray-in bedliner.

The Limited trim caps off the amenities with a standard adjustable air suspension, chrome exterior trim, power-retractable side steps, premium-leather bucket seats, blind-spot monitoring and rear cross-traffic alert.

Many of a specific trim level's standard features are optional on the trim level below it. There are also several cosmetic appearance packages available, ranging from chrome to blacked-out grilles, exhaust tips and other accents. Options for all models include various bed utilities (adjustable tie-downs, bed lighting and RamBox bed storage), and components for off-roading, towing and trailering. More select options, like 22-inch wheels, are reserved for higher trims such as the Laramie and the Limited.

Optional advanced safety features (reserved for Laramie, Longhorn and Limited trim levels) include adaptive cruise control, forward collision warning, automatic emergency braking, lane departure warning, a surround-view camera system and a self-parking system. An optional Uconnect package with a large 12-inch touchscreen is also exclusive to those trims.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the Ram 1500 Tradesman Crew Cab Standard Bed (5.7L V8 | 8-speed automatic | RWD) and Ram 1500 Laramie Crew Cab Standard Bed (5.7L V8 | 8-speed automatic | 4WD).

Driving

8.5
The Hemi V8 engine and eight-speed transmission work so well together that we could recommend this truck on that basis alone. But the Ram takes things a step further with confident steering, handling and braking, too. Ram's decision to walk away from leaf springs continues to pay dividends here.

Comfort

8.5
The seats are so good that even the cheapest Tradesman with simple four-way controls feels supportive and comfortable. Rear coil springs give it a better ride than any other truck, and this new crew cab is tight and quiet. The new dash design includes nicely positioned vents and easy-to-use climate controls.

Interior

9.0
The Ram 1500 crew cab's interior is a very pleasing place to spend time. It's attractively and intelligently designed, easy to get in and out of, and easy to see out of. More than anything, it's very spacious, especially in the back seat, which offers class-leading legroom.

Utility

9.5
The Ram 1500's chassis has been upgraded to permit higher payload and tow ratings than ever before, and the optional RamBox remains unique in the segment. The redesigned crew cab has abundant storage and its much-improved rear-seat folding mechanism reveals a broad, flat load floor.

Technology

8.5
Ram has leapt ahead of the pack, and not just because of the eye-catching 12-inch touchscreen. The 8.4-inch touchscreen is impressive and widely available across the line, with better smartphone integration than many high-end luxury vehicles. Crash avoidance tech exists but is strictly optional.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2019 Ram 1500 in Maine is:

$39.67 per month*
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