2023 Lexus RX 350 Consumer Reviews
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Overall disappointing
John H, 05/17/2023
updated 11/20/2023
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
73 of 76 people found this review helpful
I traded a 2020 Lexus RX 450h for a 2023 RX 350 and I’m sorry that I did. All of the convenient controls have been replaced with difficult to find ones. As far as mileage goes, Lexus claims a one mpg gain with the 4 cyl over the previous V6. But the new engine requires premium gas. So at an additonal 60 cents per gallon over regular, the customer loses!
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Jerky engine
J.F., 09/19/2023
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
23 of 23 people found this review helpful
What I like about the vehicle: the whole outside shell of the vehicle and how it looks. Seats are comfortable, pretty roomy. What I dislike about the vehicle: it SUCKS with a capital S. It's jerky, you accelerate and you cannot pick up speed especially while it's jerking on you. Infotainment system has a horrible lag, freezes, goes black, sometimes won't display all options completely on the screen. The other day while trying to go reverse the car wouldn't move after lifting my foot from the brake. Put the car on drive and again would budge after letting go of the brake. Damn car is suck a disappointment. Fuel economy SUCKS!
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My fourth and last Lexus
Johnw12268, 06/13/2023
2023 Lexus RX 350 Premium Plus 4dr SUV (2.4L 4cyl Turbo 8A)
52 of 54 people found this review helpful
This is my fourth Lexus in a row. My other Lexus’s were great. I had two ES 350 and an RX 350. I purchased this car 6 weeks ago. The only thing I find similar to my past Lexus’s is the smooth ride. The infotainment system is extremely cumbersome. Just getting to the radio is difficult..There is nothing intuitive about the system. I have had several people in the car for first time and have to explain on how to open the door.. Having a button to press versus a handle is not intuitive. The 4 cylinders is a thirsty engine considering the lack of power. Even the paint on the car is not as good. In the past it was very thick and could keep its new appearance for years. The sticker states it has Android Auto. If you are an android user stay away from this car. It only works with certain phones. I have a galaxy S 22, which is eight months old. Only some of the features work and I was told by Lexus. This is the way it is. I cannot make a phone call via voice command on the car. This is truly unacceptable in this day and age. I am disappointed with this car to the point I will be looking at trading it in.
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Buyer Beware
CB, 08/22/2023
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
37 of 38 people found this review helpful
The new 2023 Lexus RX350 Luxury is such a disappointment. I had a 2018 and due to the supply chain I did not test drive the 2023 Lexus RX 350 before purchase. The new “tech features” are not user friendly at all. Lacks basic tech like low fuel now. NO pickup power and Suede interior is awful.
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Not Well Built
Last Lexus Purchase, 06/28/2023
2023 Lexus RX 350 Luxury 4dr SUV (2.4L 4cyl Turbo 8A)
77 of 81 people found this review helpful
Anyone that purchases a 2023 RX350 with the 8 speed automatic transmission will soon find out how jerky that transmission gets upshifting and downshifting after 500 miles. The tech is much better than the old RX, especially the cameras that are not grainy anymore with the exception of the digital rear view mirror which appears to be VGA quality. The infotainment and steering wheel buttons are not user friendly at all, but I overlooked all those shortcomings hoping that I would at least have a comfortable and reliable vehicle. The transmission jerking is so bad that it feels like it will give out at any moment and Lexus’ response is to tell you to make sure to use premium fuel and drive on Eco mode. The suede dash on the passenger side comes loose or off depending on your vehicle built date, another thing Lexus has no fix for, so the only option that leaves you is to glue it, a brand new Luxury vehicle over $70,000, and you have to use glue to keep parts in place.
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