Used 2020 Volkswagen Atlas Consumer Reviews
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We have a limited number of reviews for the 2020 Atlas, so we've included reviews for other years of the Atlas since its last redesign.
Legroom
Craig N, 03/27/2019
2019 Volkswagen Atlas V6 SEL Premium 4MOTION 4dr SUV AWD (3.6L 6cyl 8A)
133 of 137 people found this review helpful
I'm 6'4" and can comfortably sit behind myself, don't know any other car or SUV where that is possible. Bought it on the spot just because of this. I've carried 8 people comfortably and loaded cargo that I couldn't believe it could swallow. Fully loaded it's every bit as good as an Audi and $20k less, so it's a bargain. Adaptive cruise is a treat, only complaint is that it has a very small gas tank. Range is only 350 miles on a full tank. Compared to a Suburban or Expedition it's a sports car. Black wheels on 20" tires look the part. Had it a year and very pleased.
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Worst Auto Ive ever owned - Buyer Beware
Just a guy , 01/15/2020
2019 Volkswagen Atlas V6 SE w/Technology R-Line 4MOTION 4dr SUV AWD (3.6L 6cyl 8A)
140 of 148 people found this review helpful
we have owned our 2019 Atlas SE w/Tech 4 motion v6 rline for 13 months and 35k miles. This is by far the worst auto purchase of my adult life. We purchased this over the explorer because of the 72k warranty( now 50k on 2020 models) and it is a shame we have to use it so frequently. Pros: Ride quality. it ride very smooth, good visibility, good interior layout and third row is spacious. Cons: Terrible quality and I question the longevity of this auto. We have had ours in the shop 7x in the for 12 months for the following: 1: replace both front sway bar links in suspension- before 20k miles! 2: replace rear climate control screen 3: replace seat belt buckle in middle row 4: replace push button start due to inconsistent starting 5: torque converter makes terrible loud grinding noise in low gears. VW acknowledges its, has no idea what it is , has other complaints, but deflects it as "normal" 6: My atlas has been in the shop 3x for coolant issues. either the warning light is on or I can smell coolant when the car is on. No remedy yet so they tell me its " normal" UPDATE on this issue: the dealer just tore the entire engine apart and replaced every seal and gasket. We had warped cylinder heads and and oil leak around the filter due to coolant leaking into the cylinder heads. This would have been over $12k out of pocket with no warranty! Pretty large and ridiculous repair for an issue I was told didn’t exist for 2 months. The Service Manger mentioned he has another atlas in for the same reason and has recommended to VW Corp to look into this because he believes it is an true design issue. I'm filing a lemon law suit since all issues have started and been documented in the first year, especially the coolant issue.
5 trips to the repair shop in 7 months
Albert Scott, 10/09/2020
2019 Volkswagen Atlas V6 SEL R-Line 4dr SUV (3.6L 6cyl 8A)
22 of 22 people found this review helpful
I purchased a new SEL FWD R-Line in January 2020. We loved the aesthetics of the vehicle but soon became beyond frustrated. Multiple noises necessitated 5 trips to the dealership service department: a knocking noise in the front axle (replaced sway bar connection twice), a popping sound in the steering column (replaced power steering rack), and a whining sound behind the dash (replaced a heat shield). We were orinally told the power steering rack was on indefinete backorder. I had to open a claim with VW Care to get things moving. I also purchased the Gold protection package that covered body and windshield dings. My car was in the shop for two weeks waiting on the "guy that does windows" to actually show up and make the repair...which never happened. The Gold package is a scam. We tried to get VW to buy the car back, but were denied. We ended up trading it in for a Subaru Ascent and couldn't be happier.
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Truly Impressive
J Denslow, 03/05/2019
updated 09/09/2019
2019 Volkswagen Atlas V6 SEL 4MOTION 4dr SUV AWD (3.6L 6cyl 8A)
144 of 155 people found this review helpful
I previously owned a 2001 Nissan xTerra, 2009 Hyundai Santa Fe, and 2014 Jeep Grand Cherokee Laredo E. My 2019 Volkswagen Atlas absolutely tops them all. The interior is spacious. The SEL trim level is loaded. I couldn't allow myself to be seen in a current generation Honda Pilot, Toyota Highlander, or Nissan PathFinder. All are too round-looking. I prefer a more square, somewhat masculine and/or sporty appearance. That left the Ford Explorer (too expensive for comparable options), Toyota 4Runner (too rugged for my everyday highway commute), Mazda CX9 (a bit too small and underpowered), and the Volkswagen Atlas. PROs: appearance, interior room, technology, quiet handling, smooth driving/handling, more than adequate power, exterior LED lighting, value. CONs: poor MPG, would have preferred cloth or leather seats (not fake leather), a lot of hard plastic in the cabin. VW is part of the same company as Audi, and I think the perfect way to describe the Atlas is that it's the poor man's Q7...and that's meant as a compliment in all the positive interpretations of that saying. UPDATE: I am still just as thrilled today as I was 9 months ago when I bought my VW Atlas. It has proven to be quite convenient as an equipment and people hauler. I have taken her on a couple of longer road trips that included Wolf Creek Pass in Colorado and she handled them without any problems. Comfortable, quiet. Wished it had slightly better gas mileage. This is a fantastic SUV. I'm seeing more and more on the road, so it seems many other people agree.
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Love my new Atlas!
C. Hewitt, 02/22/2019
2019 Volkswagen Atlas V6 SEL Premium 4MOTION 4dr SUV AWD (3.6L 6cyl 8A)
92 of 99 people found this review helpful
Coming from a smaller SUV, and needing more space, the Atlas has been great! The interior room is plentiful, and it is easy to take advantage of it in many different ways. The front seats are good (not amazing) but the configuration, especially with the digital cockpit, is amazing. The engine is adequate, but not overwhelming. The safety features are best in class, and it drives and feels like a much more expensive SUV. Great value, and you can really select the trim you want, with the right features, all the way from 25k to 45k, all of them are good values.
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2018 VW Atlas SEL Premium - Capable Off-road!?
A Person who has twins, 03/07/2019
2019 Volkswagen Atlas V6 SEL Premium 4MOTION 4dr SUV AWD (3.6L 6cyl 8A)
86 of 95 people found this review helpful
I have a 2018 VW Atlas SEL Premium. Overall, it is a great car, however there are some minor and major issues. First Let’s go over the Pros- Great Safety, Great Audio System (Fender), Great Technology (360 camera graphics are amazing!!), great legroom. More on the legroom- it’s great - after renting a pickup truck with my kids, they say their is the same amount of room as an F150 SuperCrew!! Also, the third row is the best in the segment. I owned a 2017 Honda Pilot Touring and the legroom was terrible and the transmission was falling apart after 30k miles. So, these are just some good things about the VE Atlas, of course there are more. Next, Cons- visibility, visibility, visibility. The visibility in this car is not good. Mainly, it’s the Pillar near the trunk and 3rd window. It’s close to hummer h2 level. Next, paint- now for the SEL premium, definitely get the black wheels- they hide all of the dirt. So, I went with white paint and black wheels and a tan interior (matches with the headliner). Also, I went with bucket seats, not captain chairs. Lastly, Off-roading- I know a lot of people aren’t going to take their family car off-road but — I did. This car handled well and o was very impressed. Yes it is capable. I recommend this vehicle for everybody and hope I helped!!
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Altas Greatest SUV OUT
Mrs.Murchison, 07/17/2019
2019 Volkswagen Atlas V6 SE w/Technology 4MOTION 4dr SUV AWD (3.6L 6cyl 8A)
11 of 11 people found this review helpful
The atlas is the overall best family vehicle, it’s sporty, it’s luxury all at the same time, I will be sticking with Volkswagen for all my future car needs. Go test drive it and I guarantee you will fall in love with this vehicle.
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Fantastic SUV
RJ, 06/20/2019
2019 Volkswagen Atlas V6 SEL 4dr SUV (3.6L 6cyl 8A)
30 of 33 people found this review helpful
Just hit 40k miles on my atlas and it has been fantastic. The ride is comfortable with plenty of room. I love the layout of the entertainment system plus carplay is excellent. I do wish they would have put volume and channel/ song change on the same side of the steering wheel, but that is minor. The lane assist and adaptive cruise control are fantastic. I know there is gripe over the MPG, but I have been keeping track over the lat 10 fillups and I am averaging 21.5 for the city and we just finished a long roadtrip from St Louis to Minneapolis where I averaged 25.5. Both of these numbers are better than what was stated and this is the first car I have owned in 30 years that actually met or beat the listed MPG. Tons of compliments on SUV and the warranty that came with it is basically double of what the competition offers. If you are looking for a three row SUV I would at least add this one to the list to test drive when you are out looking.
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A great family car that’s not a minivan
Ann S., 05/19/2019
2019 Volkswagen Atlas V6 SEL Premium 4MOTION 4dr SUV AWD (3.6L 6cyl 8A)
56 of 63 people found this review helpful
I hate minivans - I secretly love what they offer but they drive like a tractor or bus. I wanted a sporty SUV with 3 rows for our family of 4 peeps and 2 dogs. Also My husband is 6”4 (torso long as opposed to leg room is a must.) and This is the first mid size SUV where he sat in the drivers seat and his head/ hair didn’t hit the roof. We tried the audi, the Honda, Toyota, the Lexus, Infiniti grr it was maddening. I read about the new Altas and test drove it. This was the first suv that drove like a German sports car it felt great maneuvering through traffic I didn’t feel that it was overwhelming to drive. It was very comfortable which is needed as I drive 60 miles a day commuting. We have taken it on long car trips and it fit my daughters camp trunk and a weeks worth of luggage does the family. I love being able to take 6 kids plus my husband and I It’s my favorite car to drive. The instrument panel is convenient and reachable to someone short like me unlike the sequels I tried. The only downside is the tank is small I hate filling up every week up can live with it given the other advantages. Love this car would buy it again.
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Great look but horrible engine/ transmission noise
VW_Atlas_not_great, 10/12/2019
2019 Volkswagen Atlas V6 SEL Premium 4MOTION 4dr SUV AWD (3.6L 6cyl 8A)
36 of 40 people found this review helpful
The VW Atlas has a major design flaw in the torque converter. When downshifting or stuck in 3rd gear it creates a screeching/ grinding noise. Buyer beware. It is apparently normal per VW. Sounds like an issue they haven't figured out how to resolve yet and are just making up excuses. It is annoying and embarassing. I don't know how they can justify this with a $50k loaded car.
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