Used 2020 Toyota Avalon Consumer Reviews
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Best car on the road
Driving A hybrid limited! The car is remarkable! Load with a lot safety features at a great price. Last trip I took was 300 miles and I got 47 MPG! For a large car this is fantastic. The quality of the workmanship is second to none! The ride is very smooth and everything works like you would expect!
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Good car, many options. It's not a racer.
This is very good vehicle. It has all the latest features and safety controls of the modern cars today. Seats are comfortable and adjust well, jury is still out on the suede in place of leather for the seats. Yes, the front grill is a little over baring but it does make it distinctive and separates itself from the normal cookie cutter designs today. I have the touring model so I can adjust the ride and steering dynamics. Rids and engine are very good. Transmission is a little indecisive at lower speeds. It would be nice is Toyota updated the software for this. Had an electrical ignition glitch after 6 weeks of delivery. Acted like a bad battery connection. Not sure what it was, but local service department took care of the issue. I would by again.
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Love it - so far
First - a note to Ken A., who gave a one star review because he didn't know how to change the windshield wipers. READ THE OWNERS MANUAL! It describes how to change them easily. It is NOT a design flaw. Your parting comment explains a lot about you. I have had my XLE for about a month and am thrilled. I am also 6'6" as another reviewer was, who complained of headroom problems. I could not fit into the Avalons that had a sunroof, which lowers the ceiling height by 2 - 3 inches. I got an XLE without the sunroof and I fit fine. The headroom is no problem. The ride is smooth and I like the V-6 performance (had a 4 cylinder previously). I also like the looks of it, though some others were not keen on the grill. I think it's a lot more sporty than the Chrysler 300 (too boxy). I am a bit puzzled by the smaller gas tank - only 12 (?) gallons. The good gas mileage still lets me drive a long time, but surprised that a large sedan would have a significantly smaller tank than my previous compact car. Still, very very happy so far with this choice. Looking forward to driving this for the next 10 - 15 years!
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Lovin it!
I went with the 2020 Avalon Touring. Have nothing but great things to say about it. It handles very well, looks great, rides great and has the power that I need. I babied it the first 1000 miles, but am now getting on it and it delivers!!
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JimR
Be careful when climbing in - ceiling lower than previous car (2 inches)
Avalon Limited Sedan
Drive the car before buying. The transmission is very disappointing. The transmission is very jerky from 0 to 25 MPH. It feels like is does not know what gear it should be in for it to be smooth. If you let your foot off of the accelerator and then slowly accelerate again the transmission jerks and makes for a very unpleasant experience. I would never buy another Avalon unless the transmission problem is solved. I had a 2017 Avalon Limited and loved the car which had a very smooth transmission, sorry I did not buy it after the lease. I will say that the 2020 Limited I have is great, except for the transmission!!
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Give your new Avalon a thorough review
We have been loyal Toyota owners for almost 40 years and have always been a cheerleader of the quality for their products. After buying, and loving, our 2013 Avalon Hybrid we were excited to buy the 2020 version (Hybrid). However, after one day of owning the car I noticed a severe distortion in the rear window. The view through the rear-view mirror was so distracting and distorted that we felt it was a safety issue. The dealership was extremely supportive and helpful but Toyota corporate was not - they acknowledged there was a problem but didn't have a resolution because replacement glass was also distorted. This issue was not isolated to the Avalons, some Camrys also showed the same problem. Thank goodness another Avaon at the dealership had a rear window (a different lot #) that was acceptable. We're now happy but how many other dissatisfied car owners will it take to get Toyota corporate to own up to the issue of a manufacturing defect? We too are missing the Android app as others have mentioned. On the positive side, the ride is phenomenal, engine power is much better, safety features are great, if not a bit overwhelming.
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Sleek, Great Mileage and Easy to Operate
Toyota Avalon Limited Hybrid........Our first new car in over 10 years with all the gadgets and extras. Our sale person was great. Just left our home after explaining some of the little details. Rides very smooth. To me, the cabin in front seems smaller than our older Avalon, and the Limited seats, although beautiful and leather, do seem not quite as large or comfy. A little on the stiff side. Width of seat seems a little smaller. Not sure if it is. Plenty of leg room front and back. The mirror has 3 programmable switches for garage doors and gates. Super easy to program with the HomeLink App. Toyota.com has a neat app that is a trial app, that you can remotely start and lock your car. Plus it has a system similar to OnStar. That is a paid app after a certain period. Sound system seems easy to use. You must plug in your Apple iPhone to us Apple Car play. Not sure if it works with an Android phone. We only have 400 miles on the car. Dealer gave us a full tank of gas, and our range was 430 miles. We have already gone 428 and it shows we still have 195 miles left until empty. You must program your remote (key fob) if you want the car to unlock more than just the driver's door with one click. To unlock all doors you hit fob 2 times. Back seats lay down by pulling levers located in the trunk. Front seats are air-conditioned! Love that. Also heated. Overall, love the car!
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My Avalon is my ES
Great car for the money! I purchased black w/black interior w/ JBL sound system. I think it drives nice and smooth. It has great power and handling. I’m really Impressed with its stylish looks... Compared to ES. It’s pretty much the same car with a lessor price tag. I love my Avalon! I intend to have it for a very long time.
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Bought the TRD Avalon and love it!!
I had never owned a Toyota or luxury sedan before this. I had always owned Ford Mustangs. When the TRD edition came out I fell in love with it. Im so happy I purchased it. I love the style, interior room, ride quality and fuel economy. It is really a great all around car!!
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2020 Avalon — Still the best car ever
Now have 61,000 great miles on this car — the best car we've ever owned. We'd buy another one if Toyota hadn't discontinued it. Still get 34-35 mpg on the highway, 26 or so in town. Quiet, comfortable, smooth, powerful, filled with all the latest safety and convenience stuff. Heads-up display, memory steering wheel adjustment, 360-degree camera view — just fine stuff. Had wireless Apple CarPlay briefly. Don't know why it went away. Oh, well. Didn't use it much anyway. Sorry to see the Avalon go.
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Not sure what you were thinking?
This vehicle is the flag ship of Toyota sedans, its ride and comfort are above par. I have driven all types of Toyotas over the last 25 years and this is by far the best. There is always room for improvement but I feel some but 2 stars or lower is not justify
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Best full size sedan
Beautiful and Economical car
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2020 Avalon XLE - She’s beautiful !!
I’ve been shopping for just the right Toyota car since November 2019 and finally found the 2020 Avalon Sedan I wanted (online) AND for the price I wanted to pay, last week (mid-Aug 2020). Love, love, love it!
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Gary L
If you are 6 feet tall look for another vehicle. I am a little over 6 foot and weigh 225. When you get into the drivers seat you notice 3 things. The vehicle sits very low to the ground and you will not have head room. The third issue is the length of front seat. It is about a 1 1/2 inches shorter than other vehicles. When I drove the vehicle I got thigh cramps.
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2020 Avalon Limited Pearl White - The good and bad
First the bad: 1) The avalon no longer has rain sensing windshield wipers 2) The automatic high beam lights are worthless. The will change to low beam if any car is within 1 mile of you in front. If you can see any white light of a headlight. The auto high beam turns to low beam. This is way too soon. 3) The headrest leans way to far forward and cannot be adjusted back. This causes neck strain on long trips. 4) Shame on Toyota for offering Android auto standard in their other cheaper cars but not in their flagship car the Avalon. 5) I wish Toyota would have put a larger fuel tank in the car. 15.8 gallon tank is the largest tank available and some models only have a 14.5 gallon tank Now the good: 1) Fuel mileage and power with the 6 cylinder engine is fantastic. Driving 73 to 78 mph on the highway gives me 32.4 mpg from tank to tank (95% highway) recording all gasoline used for 1736 miles driven, 53.5 gallons fuel used, tank totally full in beginning and at the last fill up. Let the nozzle click off 4 times before I considered the tank full. 2) Safety sense is great safety feature. Toyota gets a big atta boy for including it as standard equipment in almost all their vehicles. 3) Good comfortable ride. Quiet. Great power and acceleration. Accelerates like a sports car. 4) Love the ventilated seats. Cool A/C air on your back in August is fantastic. No more sweaty back. 5) High safety rating in all crash tests. Great headlights if you get the LED lights.
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301Herspers! For 300K!!!
I'M KEEPIN' IT!!! Naturally aspirated Luxury, Leather laid back...tunes going. I punch it and I'm Whooooshh. Thought about upgrading to the New ES350. Might get New Shoes instead. Bought it with 22k put 20 on it, no issues. Did Oil/filter changes. Needs 2 tires. Surprisingly Composed in corners, sufficient power(I've owned 500hp+ Street Legal Cars), and comfortable I'm all seating positions. I bought a Red XSE.
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Near luxury car & less costly to buy and maintain!
Recommend the Limited model with Cognac leather interior! This car has more luxury features than my prior owned loaded Audi and gets more than twice the gas mileage! Also vastly less costly to maintain, e.g., spark plugs only require replacement once every 120,000 miles! This car is near perfect. Of course, there are some noticable factors I've noticed that differential this car from a true luxury car: 1) Car isn't equipped with as wide of tires reducing sure-footedness and steering; 2) Infortainment controls are not as user friendly; 3) suspension system and steering isn't equipped wide tires, computerized AWD system and nearly as robust of a suspension system resulting in the car not being nearly as sturdy and easy to steer at higher speeds, around corners and over bumps especially with full passenger capacity and a heavily loaded trunk! That said, all in all this car stands is a stand out leader among near luxury larger hybrid cars in all categories!
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our Avalon
If you have trouble getting into or out of vehicle, you would be wise to check other vehicles for comparison. Other than that, a very reliable nice riding car.
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Outstanding Vehicle
My third Avalon. It is very comfortable, has a lot of electronic options and gets excellent gas mileage.
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Not a Lexus!
When I had to get a new vehicle, I could no longer afford the Lexus LS I was used to driving. I chose the Toyota Avalon thinking that it made Lexus and it might be my best best. I ended up selling my Avalon 19 months later though because it just didn't work for me ergonomically. I'm tall and was unable to rest my right arm on the center console because it was too low. In addition, I did not find the seat comfortable after about 20 minutes of driving. Finally, at my age (65), I found it increasingly more difficult to push myself up and out of the Avalon because my hip is a bit of a problem. The technology was good, which is what my older Lexus was lacking. It had decent pick-up as well when needing to change lanes on the freeway. Styling was nice as well. It just didn't work for me, but could be great for others.
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Earlier version better
We had a 2005 Avalon 11 years and 465,000 miles on it. From what I've read, the lower headroom would be tough since I'm 6'6". A review of the '05 model ended with, "Detroit, this is the car you should be building." I don't like the new front end with the lower grill.
Greatest car ever
Settled on the touring edition. Exceeded my expectations. Please purchase with additional $1150 safety package. Worth the money.
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Flawless Avalon Limited model
This car is very well designed, quite comfortable and has every upgrade imaginable. It compares to much more expensive luxury cars, for less money.
Nice ride...hideous grill
This is a vast improvement in the "sports ride" experiment that some dope at Toyota figured they would try, beginning in 2013. The damn things rode like a truck, alienating the demographic that brought them to the party. This one is a much better ride...but it looks like a freaking whale shark!! Get a clue...the recent Toyota lineup is butt ugly.
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New Toyota sedans sit too low
When you run up on a piece of tire tread that you could not see in time to avoid ( e.g. SUV in front of you, or coming around a curve, etc. ) and find that it has knocked a piece off your car ( and NO not going that fast, another reason not to buy Toyotas low slung sedans!
Excellent vehicle
The Avalon is an amazing vehicle. I will have this car for a very long time. Got a great deal, and Edmunds helped with negotiating a deal.
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BEWARE/CAUTION 2020 Avalon Hybrid design defect.
I bought a new 2020 Avalon Hybrid Limited in Sept, 2020. Within a couple weeks I went to wash the windshield. I lifted the passenger side wiper and it stood up as designed. I walked to the drivers side and attempted to lift it but it was obstructed by the hood. If you try to muscle it, it is doomed to break and or the hood will dent, it will only lift an inch before hitting the hood. Called the dealership, they were perplexed and reached out to corporate. I reached out to corporate and they had me document it with the dealership again. The dealership wrote it up and escalated it to Corporate per their protocol. I was contacted by Corporate (Khari) and he wouldn't admit it was a design flaw, he said it was designed properly but couldn't explain to me why it wouldn't be designed to lift? One guy at the dealership quipped, "all you have to do is open the hood first then lift the wiper", like the detail shop or car wash people will know to do that first before they break it off. After getting no where with Corporate, I filed a Lemon Law complaint with them to get my money back, I am not holding my breath and I certainly didn't pay over 40k to open my hood before I can lift my wiper. STAY AWAY or at least BEWARE of the 2020 Avalon and Corporate customer service sucked, two months already. Two days in a row they scheduled a call in the morning and both days they called during dinner and left a message to call them back. That is a 20 minute debacle to get the case manager each time. Going back to Ford, I am sure they make a Hybrid. Should have known not to buy something that didn't have USA on it. I am sure their Founder's Grandson Akio Toyoda is proud of this design? MAGA
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2020 Avalon
Headrests are producing neck pain and tension due to extreme forward angle. Gas mileage is very bad. the 2020 model does not have a rear window shade as my 2016 Avalon did, which in Florida is very nice to keep the sun's rays from heating up the interior. Too many bells and whistles which I feel are not necessary. My 2016 which was totaled when a driver ran a stop sign and hit me broadside. Wish I had looked for some other make/model, probably a Honda.
Not what the xle use to be
The xle has fewer options than previous versions.
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A lot of innovation focusing safety & comfort.
The Toyota safety sense is remarkably good in the new avalon and the central console is little detached from the dashboard which really employees a good contour to driver in terms of driver visibility.
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Beautiful car, beautiful ride
Love this car!