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Used 2014 Toyota Avalon Hybrid XLE Touring 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT) Consumer Reviews

4.6 out of 5 stars
12 reviews
1

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4.63 out of 5 stars

Great car

rob260, Oswego, IL, 03/09/2014
Toyota Avalon Hybrid XLE Touring 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
39 of 40 people found this review helpful

I've had the 2014 Avalon XLE Touring Hybrid for about three weeks now. I'm really enjoying the vehicle so far. The fuel efficiency has been as advertised for the first 1000 miles. I've done a mixture of highway and city driving and have been averaging just below 39 mpg according to infotainment system. This vehicle fit my needs perfectly. I needed a daily driver that was really fuel efficient but had the space I needed to haul kids and sports equipment on the weekends. Check and check for this Avalon. It's pretty impressive to have a large sedan get this fuel efficiency and provide a large trunk and rear passenger space. The hybrid option was a no brainer for me.

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4 out of 5 stars

Mixed review

S S, Chicago, IL, 11/26/2016
updated 12/02/2022
Toyota Avalon Hybrid XLE Touring 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
27 of 28 people found this review helpful

Having been a Toyota owner now since the late 90s I unfortunately have to say that things have been going down hill as far as my experience with Toyota and this Avalon. I have had more little issues come with this car than the total of all my other Toyotas. So I'll start with the issues. 1) The tires, Bridgestone Turanzas are by far the worst tires I've ever had. I finally got rid of them at 17k. Increasingly noisy, poor traction, very harsh ride, like stones. I test drove an Avalon with the Michelins on it and they were much better. My car was located and I had no idea these poor quality tires existed until driving this care for a few weeks. I replaced them with Pirelli P7s and they are much better tires on this car. 2) The headliner started falling down around the rear of the sunroof. The dealer attempted the first fix from Toyota and succeeded in getting fingerprints all over the headliner. This is not to be confused with the headliners falling down near the rear window on the 2013s, this is another issue. The second time I took it back Toyota had come up with another fix and it worked, and the dealer succeeded in getting finger prints all over the headliner and complained about having to clean them off because the tech had used gloves and he couldn't have done it? Well at least that defect is finally fixed. 3) The chrome trim at the bottom of the rear passenger driver's side window started lifting up. You can push it down, but it comes back up if you raise the window. The dealer said they'd call when they get the replacement, haven't heard in over a month. I'll need to remind them. 4) The vinyl on the armrest is cracking on a corner. Toyota uses vinyl all over on these leather interiors FYI. The cracking is occurring on a sharp wrap around surface where you don't even touch it. The vinyl material surface is flaking off. Others on the TN website are reporting the same issue but much worse in some cases. Toyota did replace the armrest under warranty. 5) The radio just dies in AM or FM mode. You can move from station to station (as if in mute) but no sound. If you stop the car and re-start it's fine. And of course the dealer is unable to help since it only does it once in a while. So that's my list of issues at 20,000 miles. The negatives you will want to make sure you are OK with on these cars 1) Harsh ride, better tires help but Toyota seems to think people want a car that rides harsh and handles so-so instead of a car that rides nice and handles so-so. 2) The seats are pretty firm and as time goes on you feel like you are riding on the seat frames. Poor design for comfort. 3) The power lumbar is very poor, the adjustment is very limited and it's hard to find a comfortable position. My 2012 Camry was much better. 4) The NAV unit is absolutely horrible. Unfortunately Toyota sticks you with this NAV and mediocre stereo. The NAV updates are near $200 and only available once a year. If you ask the dealer, they don't seem to know much about it. I use my iPhone most of the time it's much more intuitive, roads are updated constantly, and the GUI is much simpler. 5) The Entune firmware is like something from the early 2000s. It's horribly slow, and the Bluetooth setup needs to be re-paired every now and then since it gets messed up. Toyota has really fallen behind with this firmware, the apps are ancient and my iPhone blows it away, yet my iPhone can't interface with the display. There is all these harassing screen warnings that I eventually figured out to disable for the most part, but I now rarely use it since it's so dated compared to phone apps. Most people I know with Toyotas rarely use their NAVs or Entune, if ever. So the likes 1) MPG, MPG, MPG incredible. For a full size car it's hard to believe you can get 40-45mpg with a little finessing and attention to mpg increasing techniques. 2) The drivetrain is great. The Toyota Hybrid Drive System is flawless so far and the transitions between Electric and ICE drive is hard to notice. The ECVT transmission has no shift points and is smooth as butter. The drive power delivery is quiet and smooth. 3) I like the brakes, they have a balanced amout of effort stopping power. 4) Steering is precise and well balanced as far as effort and road feel for a car this size. The steering wheel design is also great. Very comfortable. 5) The exterior is attractive IMO as is the interior. Great aesthetic design again IMO. So the bottom line is the 2014 Toyota Avalon Hybrid Touring is a very nice looking car inside and out with an excellent proven Hybrid drive train that delivers excellent MPG for a car this size. Where it falls down is the harsh ride, firm seat bottoms, poor interior quality material (vinyl), and some pesky quality fails at 20k. At 38k no additional problems. Still great mpg. Still stiff ride. Overall a pretty good car that could have been great if the design issues above were not present. At 50k no additional problems. Entune worthless poorly supported. 68k trouble free and 44.9mpg since new Fuelly. Very reliable and great gas mileage. Got ri of r terrible OEM Bridgestone tires and put Goodyear assurance comfortreads on about 28k miles ago. Much better wear and comfort.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Uncomfortable Drivers Seat

Kadena, Chicago, IL, 09/06/2015
updated 09/09/2020
Toyota Avalon Hybrid XLE Touring 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

I have a 2014 Avalon Hybrid XLE Touring. The drivers seat is too firm and not enough padding for me. I took the car to a reputible upholstery shop and had additional foam padding added to the driver's seat. It is very comfortable now. The ride is very smooth and quiet on the highway. In the city on rough paved streets the suspension is harsh and takes bumps hard. After 74,000 miles and 4 years, 8 months of ownership I had a loud interior rattle that turned out to be a defective moonroof. Cost $1859.00 to have it repaired.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

2 months and 3,500 miles

mynewavalon, Missouri City, TX, 09/12/2014
updated 09/13/2016
Toyota Avalon Hybrid XLE Touring 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

Over all we love this car. Roomy sedan front and back with lux finishes. The trunk is smaller than non- hybrid big sedans. Actual mileage /per gallon is impressive. After a few long distance trips we do wish for more trunk space. The chrome bezel on the dash is a negative when the sunlight hits it just right. Toyota could easily fix that. This car does not offer the softest ride on a bad road, as has been noted. However, we are city drivers with fairly frequent extended long distance freeway trips. The ride could really benefit from a little softening. We much preferred the ride in our old Avalon. The GPS sysyem is not intuitive and could be improved. Love the back up camera.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

Great Gas Mileage For A Big Car

malps1, 10/01/2014
Toyota Avalon Hybrid XLE Touring 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

I've had the Avalon hybrid for 5 months. So far, the gas mileage has been decent, but with the a//c on, the mileage is less than advertised. The navigation system is ok but not as feature driven as some. For example, if I want to know the nearest Walgreens, it does not allow me to enter that as search criteria. However, it does work well with a normal address. The volume of the voice is changeable with nav setup. The ride is comfortable with lots of legroom in the back. The Entune system is good, except it uses a lot of battery power from my phone, so I don't use it. In ECO mode, the car provides enough power for normal use, and with it off, it is quite fast.

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