Used 2010 Subaru Forester Consumer Reviews
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Not returning to Subaru
Despite all the hypes out there, I am very disappointed with our Forester. Runs well and icy and snowy roads here in Calgary, but the customer care is mediocre to say the least, and we've had series of issues after our first maintenance. Suffice to say, we went back to the dealer for repairs other than regular maintenance at least five times in the last four years. That's a lot considering this is a brand new car. My 2003 Toyota Echo has been a much better value for us for $10K less than our Forester. We will sell ours shortly, and will not go back to Subaru again. (sorry sis... she works for Fuji Heavy Industries in Japan)
Squeak/ Rattles Nightmare customer service
We bought a Forester 2010 for my wife based on my prior good experience with a 1995 Legacy I had. This car is full of rattles and squeaks. Took it several times to several dealers to get it fixed, the rattles are so bad that we are now stuck with this nightmare. Customer service/ company rep have been great in stone walling the resolution of our problem and making us feeling stupid as if everything is fine despite the dealers agreeing to and working on the problem (though unsuccessfully) multiple times. For one who always told my friends what a great car Subaru makes, now I am so disgusted with the brand I will never own another one.
Great Car Except Emissions Control Problems
My 2010 Forester had the check engine and traction control disconnect light illuminate along with the cruise control light flashing at 79,500 miles. The car has been trouble-free up to this point. After a month of searching for fixes, I took it to DCH Subaru in Riverside, CA where they diagnosed the rear oxygen (O2) sensor voltage above the specified range (fault P2096). Subaru warranties the PZEV emission control system for 150,000 miles / 8 years. The fault O2 sensor was replaced without any cost to me.
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65K Miles, Leaking Head Gaskets
Evidently this is a systemic problem with Foresters. I sure do wish Edmunds had told me that before I plunked down $25K on this car. Anywho... Now I'm stuck with a $5K repair on a car that's barely six years old with 65K miles. Never again, Subaru.
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Not happy
First day-blue smoke came out of the tailpipe on startup. Salesman said it should disappear after few hundred mi. After 1 wk it was in service w/ 400 mi with the same problem. Subaru service MGR said "the blue smoke is normal and part of breaking in." Service changed oil & filter for an OC test. This brand new car still blows blue smoke everyday on cold start and even if it's been sitting for few hrs. Been going to service once, twice, & even 3x/wk and service MGR keeps telling my that my car is "normal and its part of breaking in." I lose a lot of oil within a wk (1qt+) & still waiting for Subaru to do something. Service refuse to fix the car. 1st time buying new car & not happy with Subaru.