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Used 2017 Mazda CX-9 Touring SUV Review

Consumer reviews

Read what other owners think about the 2017 Mazda CX-9 Touring SUV.

5 star(40%)
4 star(20%)
3 star(20%)
2 star(0%)
1 star(20%)
3.6 out of 5 stars
5 reviews

Most helpful consumer reviews

5 out of 5 stars

Love this car

Tom Ronksley, Ashburn, VA, 08/29/2017
2017 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
Car and Driver is right - this 3-row SUV drives like a small car. Handles great, good acceleration, never feels like the engine is working too hard. Love the cargo space.
3 out of 5 stars

Vehicle wont start

Jim odham, Santa Rosa Beach, FL, 12/08/2017
2017 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
Stopped in parking lot in remote area. Returned to vehicle and it would not start. 2017 cx9 with 4100 miles and full tank of gas. Engine would just grind when pushing on started. Seemed like it was not getting gas. Had to call road service. Had to wait an hour till they got there. Vehicle had to be towed about 35 miles to dealer. Dealer could not determine cause of not starting. No … fuel pressure coming from fuel pump. Had to leave vehicle and take loaned. Very unusual malfunction with only 4100 miles. Still dont know cause. Very disappointed with vehicle malfunction with such low miles Update. Car in dealer service 6 days. Fuel pump computer failure. Computer modulator had to be replaced after 4100 miles. All covered by warranty plus loaner car but it happened while on vacation. Fortunately i was at my destination and it didn't happen at a rest stop. Still questioning the reliability of vehicle.
5 out of 5 stars

Low Tire Pressure Warning light SUPER ANNOYING

AG, Chicago, IL, 11/19/2017
2017 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
I drive 60 miles a day in Chicago city and highway. The low tire sensor comes on every other day despite resetting the monitor after Checking and slightly adjusting tire pressure. The dealership said that Mazda is just being "extra safe" about letting you know the pressure has changed. The issue is that this warning light comes on with a change of around 1 or 2 psi, so you won't be able … to drive too far without the car beeping at you. It's a flaw with thew system but Mazda is disgusing it as a safety feature...
4 out of 5 stars

great ride but missing amenities

JP, Cazenovia, NY, 01/18/2018
2017 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
CX-9 handles as promised with great acceleration and stability. In dry weather, anyway. The tires that come standard are sub-standard for winter conditions and render the all-wheel drive feature almost meaningless. Exterior design is sleek and catches the eye. The interior is comfortable and thoughtfully laid-out. Good sight lines for the driver, but the entertainment system is … overcomplicated and the lack of a CD option - even an after-market option - is a negative in my opinion. The biggest design flaw as far as the interior goes is that there almost no place in the front of the cabin to store anything, even change. There are two cup holders and a small, shallow armrest storage compartment. The glovebox would be small in an economy model. This is an SUV, not a car used only for short hops around town. It seems the engineers and design team were trying to hard to make the SUV seem like a sportscar on the inside. Failure.

Edmunds Summary Review of the 2017 Mazda CX-9 Touring SUV

Pros & Cons

  • Pro:Sharp modern style inside and out, the CX-9 feels richer than its cost
  • Pro:Sporty handling makes it fun to drive
  • Pro:Comfortable interior remains quiet on the highway
  • Pro:Top-level Signature trim is on par with some luxury-brand competitors
  • Con:Cargo capacity isn't as generous as competitors
  • Con:Third-row seats aren't especially accommodating


Which CX-9 does Edmunds recommend?

We like the Grand Touring so much that we bought one. With 20-inch wheels and aluminum interior trim, it looks great, and it comes with several driver/safety aids such as collision warning and mitigation and lane departure intervention. But we chose the Grand Touring so we could report on multiple different features. We actually think a CX-9 Touring model with the optional Touring Premium package would satisfy most buyers. This configuration adds several of the Grand Touring's features — navigation, premium Bose audio, sunroof — and still costs less.

Full Edmunds Review: 2017 Mazda CX-9 SUV

What’s new

For 2017, the Mazda CX-9 Touring trim comes with standard Smart City Brake Support, a low-speed automatic braking technology. Previously, it was optional.

Vehicle overview

Attractive inside and out, the 2017 Mazda CX-9 is more than just a pretty face. Its three rows of seating and loaded feature list will satisfy a growing family's needs, but it's also a genuine pleasure to drive. It's one of the best three-row crossover SUVs out there.

The CX-9 delivers what most SUV owners really want: a high level of comfort and refinement, a lot of room and modern connected conveniences. In its top Signature trim level, the CX-9 even flirts with a look and feel that you'd expect of an Audi or Volvo. It's the most luxurious example in its class. That the CX-9 actually drives pretty well, that it's quick and alert when you bend it into a turn, is icing on the cake.

Taste being subjective, the CX-9 strikes one of the best poses among family SUVs. No safe, middle-of-the-road body design here. This is clean and windswept, with sharp edges and just-right proportions. It won't suit every buyer, but it's a standout look. Inside and around that striking shape is plenty of safety and connected tech (dial-controlled navigation/entertainment system, rearview camera, automatic emergency braking) and an interior highlighted by leather, aluminum and rosewood accents, depending on trim level.

The CX-9 also returns impressive fuel economy for its size, at 25 mpg combined for front-wheel-drive models, 23 mpg combined with all-wheel drive. We actually achieved a little better — 24.4 mpg — in our mixed-driving evaluation loop.

The CX-9 makes some compromises, however. At around 72 cubic feet with second- and third-row seats folded, cargo capacity isn't as cavernous as others in the class and its third row isn't especially accommodating either, at least not compared to a competitor like the Honda Pilot. These are the trade-offs for the impeccable style we lauded earlier. But overall, the CX-9 delivers an all-around package that makes it one of the best three-row SUVs around.

Notably, we picked the Mazda CX-9 as one of Edmunds' Best Used SUVs for 2017.

What's it like to live with?

To learn more about the Mazda CX-9 of this generation, read about our editors' experiences from a full year and 20,000 miles of driving a 2016 Mazda CX-9 Grand Touring. We cover everything from seat comfort to real-world fuel economy. We found the CX-9 to be one of the most fun and best-looking SUVs around, but its cargo space might not be enough for some shoppers.

2017 Mazda CX-9 models

The 2017 Mazda CX-9 is a three-row crossover SUV that seats seven passengers, available in Sport, Touring, Grand Touring and Signature trim levels. The Sport covers the basics and a bit more (Bluetooth, rearview camera, three-zone climate control), while the Touring tacks on leather seating and driver aids such as blind spot warning and rear cross-traffic alert. Grand Touring models add more driver/safety aids, adaptive cruise control and classier touches inside and out. With upgraded leather and rosewood trim, the Signature model borders on luxury status.

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Like all CX-9 trims, the Sport comes with a 2.5-liter four-cylinder engine (250 horsepower, 310 pound-feet of torque) paired with a six-speed automatic transmission. Front-wheel drive is standard, and all-wheel drive is optional. Standard features on the Sport include 18-inch alloy wheels, automatic LED headlights, tri-zone automatic climate control, a leather-wrapped steering wheel and shifter, a six-way manually adjustable driver seat, 60/40-split folding second-row seats, 50/50-split folding third-row seats, a rearview camera, Bluetooth, Mazda's Connect infotainment system with 7-inch display, and a six-speaker sound system.

The Touring adds heated mirrors, a power liftgate with adjustable height stops, keyless ignition and entry, an auto-dimming rearview mirror, blind-spot monitoring with rear cross-traffic alert, low-speed emergency braking (Smart City Brake Support), heated front seats, leather upholstery, an eight-way power-adjustable driver seat (four-way front passenger seat), an 8-inch infotainment display and two USB ports in the second-row center armrest.

The Grand Touring trim further dresses things up with 20-inch wheels, adaptive headlights, LED foglights, automatic wipers, roof rails, a sunroof, adaptive cruise control, lane keeping assist, rear parking sensors, upgraded frontal collision warning and mitigation systems, a head-up display, driver-seat memory functions, retractable sunshades for the middle-row seats, aluminum interior trim, additional interior lighting, a navigation system, a 12-speaker Bose premium audio system and satellite radio.

At the top of the range is the Signature trim that adds exterior LED accent lighting, premium leather upholstery and rosewood interior trim. All-wheel drive is standard on the Signature.

Some of the features on higher trims are available on supporting models as options.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of a 2016 Mazda CX-9 Signature (turbo 2.5L inline-4 | 6-speed automatic | AWD).

Driving

4.5
The Mazda CX-9 is one of those vehicles that earns the "it drives like a smaller car" description. It feels more athletic than competitors on a winding road and is more maneuverable in trickier confines. The turbocharged engine has enough power to satisfy most drivers.

Comfort

4.0
Whether you're just commuting or taking a long road trip, the CX-9 delivers an impressive degree of comfort thanks to a smooth ride, quiet cabin and well-sculpted seats. Our test car's air-conditioning was mediocre, but we're not yet certain if this early test sample is representative.

Interior

5.0
Pretty much everything about the CX-9's interior feels right and thoughtfully designed. This is a new benchmark for non-luxury SUVs, and other manufacturers should take notes on how Mazda makes the most of available space and how quality components all contribute to a favorable impression.

Utility

3.5
The CX-9 doesn't hold as much cargo as competing SUVs. But thoughtful design makes it easy to live with, and growing families should find adequate space for their stuff. Few people tow with SUVs in this class, so the fact that the CX-9 doesn't lead in this area might not be of concern.

Technology

5.0
Mazda took a page from the German luxury playbook by incorporating a dial-based infotainment interface, and it's one of the better systems at any price. Likewise, the active-safety driver aids it offers seem to be well-tuned to avoid an abundance of false alarms.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2017 Mazda CX-9 in Ohio is:

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