Used 2017 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A) Consumer Reviews
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Love this car
Car and Driver is right - this 3-row SUV drives like a small car. Handles great, good acceleration, never feels like the engine is working too hard. Love the cargo space.
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Vehicle wont start
Stopped in parking lot in remote area. Returned to vehicle and it would not start. 2017 cx9 with 4100 miles and full tank of gas. Engine would just grind when pushing on started. Seemed like it was not getting gas. Had to call road service. Had to wait an hour till they got there. Vehicle had to be towed about 35 miles to dealer. Dealer could not determine cause of not starting. No fuel pressure coming from fuel pump. Had to leave vehicle and take loaned. Very unusual malfunction with only 4100 miles. Still dont know cause. Very disappointed with vehicle malfunction with such low miles Update. Car in dealer service 6 days. Fuel pump computer failure. Computer modulator had to be replaced after 4100 miles. All covered by warranty plus loaner car but it happened while on vacation. Fortunately i was at my destination and it didn't happen at a rest stop. Still questioning the reliability of vehicle.
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Low Tire Pressure Warning light SUPER ANNOYING
I drive 60 miles a day in Chicago city and highway. The low tire sensor comes on every other day despite resetting the monitor after Checking and slightly adjusting tire pressure. The dealership said that Mazda is just being "extra safe" about letting you know the pressure has changed. The issue is that this warning light comes on with a change of around 1 or 2 psi, so you won't be able to drive too far without the car beeping at you. It's a flaw with thew system but Mazda is disgusing it as a safety feature...
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great ride but missing amenities
CX-9 handles as promised with great acceleration and stability. In dry weather, anyway. The tires that come standard are sub-standard for winter conditions and render the all-wheel drive feature almost meaningless. Exterior design is sleek and catches the eye. The interior is comfortable and thoughtfully laid-out. Good sight lines for the driver, but the entertainment system is overcomplicated and the lack of a CD option - even an after-market option - is a negative in my opinion. The biggest design flaw as far as the interior goes is that there almost no place in the front of the cabin to store anything, even change. There are two cup holders and a small, shallow armrest storage compartment. The glovebox would be small in an economy model. This is an SUV, not a car used only for short hops around town. It seems the engineers and design team were trying to hard to make the SUV seem like a sportscar on the inside. Failure.
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Sell your car before the engine fails
I have a 2017 cx9 with 85k miles. The engine just failed. Mazda has a known manufacturing defect and will not issue a recall. Look up "Mazda CX9 coolant leak at cylinder head" Dealer has stated they are seeing a lot of these cars come in with the same issue. Roughly $8000 to replace engine.
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