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Used 2014 Mazda CX-9 Consumer Reviews

4.1 out of 5 stars
48 reviews
1...

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We have a limited number of reviews for the 2014 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
4.38 out of 5 stars

Great Car so far

grassshearking, 02/08/2013
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
37 of 37 people found this review helpful

I have about 500 miles on my 2013 CX9 AWD Grand Touring SUV. I wanted reliability, a good array of technical options, comfort, quite ride and seven seats. I looked over a variety of options - the GM suite of products (Enclave, Acadia, Traverse), Toyota Highlander, BMW X5 and Acura MDX. I added the CX9 to the list after seeing its consumer rated reliability index was a 92, higher than the Highlander. My decision came down to the Highlander and CX9. Did not trust the GM products, Acura MDX is too expensive, same with the X5. Compared to the Highlander Ltd, the CX9 GT has a better middle seat, better technical options, a better ride, and is a much better value. Paid $37k out the door for min

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1 out of 5 stars

Engine dies at 68K miles & Mazda say "Tough Luck"

Rich K, 11/01/2018
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
27 of 27 people found this review helpful

Just experienced every car buyer's nightmare. Purchased new CX-9 in 2013 and did all the required maintenance for the first 60 miles. After 5 years and 3 months and 68K in miles the engines completely dies. The reason per Mazda is the a "very rare" situation occurred INSIDE the engine where the internal water cooling systems broke and leaked into the engine resulting in broken rods and the need for a completely new engine that will cost $10,000!!!. The dealership passed me off to Mazda corporate who then spent 10 days contemplating what they would do for me. Their answer - "Too bad for you. Out of warranty go pound sand" Needless to say I am fuming and you can take this review as blowing off steam. With that said, the fact that I did everything right in regards to taking care of my Mazda CX-9 and the engine dies and needs complete replacement is the real take-away. Consider yourself warned. Don't walk - run away from this car.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Technology incompetent

bb_gun, 03/18/2015
updated 10/02/2017
2014 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
24 of 24 people found this review helpful

The SUV is very comfortable, quiet, stylish and spacious. It's fun to ride even on long trips. Love the look & feel. CONS: Fuel economy - it doesn't give the listed fuel economy; couple of mpg less. Bluetooth - if I had my phone on before starting the SUV, it will transfer the phone call, but will cut in & out. USB/iPAD - always starts in the first song - doesn't go back to the song that you were listening to before. Hate the GPS.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Love the CX-9

syracusebeagle, 01/06/2015
2014 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
24 of 24 people found this review helpful

After owning several unreliable Jeep products, I decided it was time to try something new. Enter 2014 Mazda CX-9. This is quite possibly the nicest car I have ever owned. It is lovely to look at. Fun to drive. Has loads of cargo space. The most crucial consideration for me was the AWD feature. I outfitted the CX-9 with Blizzaks for the winter. I have already taken this car on treacherous journeys. The CX-9 is a tank. Combine the outfitted CX-9 with a little common sense and you will go anywhere.

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4.75 out of 5 stars

A overall great suv.

sportsphil, 02/11/2015
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
17 of 17 people found this review helpful

Well lets start with the fact that i went from a 2006 BMW x5 to my 2014 cx9. The X5 was great for what it was. The CX9 is better for what i wanted. The CX9 is much comfier. It is adequately fast and adequately nimble. The X5 was way faster, more nimble and could break alot better. But its ride was extremely uncomfortable owing to all the sportiness of the vehicle. I enjoy the cheaper gas and the better mileage in the cx9. I enjoy the quiet comfy ride that is light years beyond my x5. The navigation in the CX9 does realtime traffic (with no subscription)... which i didnt expect or maybe that was something the dealer got for me since i got it as an add on. 4000 miles, so far so good

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