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Used 2017 Honda Pilot EX-L SUV Review

Consumer reviews

Read what other owners think about the 2017 Honda Pilot EX-L SUV.

5 star(43%)
4 star(57%)
3 star(0%)
2 star(0%)
1 star(0%)
4.4 out of 5 stars
7 reviews

Most helpful consumer reviews

4 out of 5 stars

Excellent, but not exciting.

Returning Honda Owner, Fairport, NY, 03/03/2017
2017 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
What Honda does well is create vehicles that are solid and dependable, but not necessarily fun to drive, with certain exceptions. I have a 2017 Pilot EX-L and it has a very nice interior that has many features and comforts which add to a smooth driving experience. It is very spacious, both for passengers and cargo and has a lot of safety measures and technology that are on par with … anything in its class. On the highway, this car is as smooth as can be. My only two complaints are the following: It isn't terribly interesting to drive. I just lost a 2006 Jeep Commander that drove like a car and hugged the road. The Pilot feels "safe" and almost boring to drive. I felt that the Toyota Highlander handled better, but I went with the Pilot because of other things that beat out Toyota. It handles more like a van than an SUV and I feel that the driving "experience" is less than exciting. It's fine and it drives nicely, but I want a little more engagement. The second complaint is that the touchscreen is not terribly intuitive, which is not only annoying, but is distracting to use while driving. Yes, some of the controls are also on the steering wheel, which helps, but even for the passenger, the screen isn't the easiest (although I hear it is an improvement over the last model). There is no volume button or dial and therefore you have to locate the touch volume and tap it repeatedly to change the volume. There is no need for that, as a dial is far easier to use while driving. Technology should make things simpler, not more difficult. I have a 2010 Audi A4 with outdated technology, but it is much easier to use. Those two things aside, the car is very comfortable and grows on me the more I drive it. The traction in snow is excellent, as is braking and it is a very well made vehicle. If Honda could add a little more excitement to the car, it would really increase the overall enjoyment. The Pilot isn't fun by any means, but it is a solid vehicle with a great reputation and it will serve you well. No regrets, thus far.
4 out of 5 stars

Solid family car for when a minivan won't do

Chris Glazner, Winthrop, MA, 03/15/2017
2017 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
With my growing family and constant trips to a mountain cabin, we needed more space that we had in our old Forester, but couldn't give up solid AWD and high clearance to make it. The Pilot does this well--good power, clearance, and traction, with a ton of room. It's a larger vehicle, though, so if you put things on your roof, you'll need to be tall or carry a step stool, since there … are not good external steps. I'm not a fan of the roof rails for attachments, as it means I can't reuse my older Thule setup. Finally, I'm not crazy with the entertainment system--it can be easy to get lost in different contexts. For example, switching from listening to the radio to Spotify is a multistep process that can take some getting used to.
5 out of 5 stars

love my Honda Pilot

Maria, Melbourne, FL, 01/13/2018
2017 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
roomy and 3rd row fits 2 teenage sons with long legs
4 out of 5 stars

Driver Seat Issue

Carol K, Arlington, TN, 02/21/2019
2017 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
I have had my 2017 Pilot EXL for three weeks now and so far I am very pleased. I bought the car with 28000 miles and it from a Toyota dealer and it seemed to be well maintained. My issue is with the driver’s front seat. It is black leather and looks like new. But, when I am driving down the highway, I feel like I am falling to the left. To me, this is a defect of n the construction of … the chair. The Honda dealer keeps insisting that they can’t see it, it might be “wear”, etc. Well it’s still under the manufacturer “Bumper to Bumper” warranty, so I think it should be replaced. Anyone else having this problem? Any suggestions? I’d like to give it 5 stars but this needs to be addressed.

Edmunds Summary Review of the 2017 Honda Pilot EX-L SUV

Pros & Cons

  • Pro:A versatile, roomy interior with spacious rear seats
  • Pro:Ride is smooth and compliant in most conditions
  • Pro:Better fuel economy than rivals
  • Pro:Multiple clever storage compartments
  • Con:Nine-speed automatic transmission lacks refinement
  • Con:Collision warning and adaptive cruise control are overly sensitive
  • Con:Third-row access is narrow
  • Con:Touchscreen interface isn't very intuitive


Which Pilot does Edmunds recommend?

Our recommendation for the Pilot is the EX-L trim level. It's a good balance of feature availability and price, but more importantly, it has the standard six-speed automatic transmission, which we prefer to the optional nine-speed transmission. The EX-L comes with plenty of features such as Apple CarPlay and Android Auto compatibility, a sunroof, a power tailgate, heated front seats and one-touch sliding second-row seats. And, if you're so inclined, you can add the available Honda Sensing package that includes features such as adaptive cruise control and forward collision mitigation.

Full Edmunds Review: 2017 Honda Pilot SUV

What’s new

Apple CarPlay and Android Auto compatibility has been added to Pilots with the 8-inch touchscreen (EX and above). Otherwise, the Pilot carries over unchanged.

Vehicle overview

With lots of space, a versatile interior and even a bit of off-road capability, the 2017 Honda Pilot is appealing for all sorts of reasons. Capable of towing up to 5,000 pounds and comfortably carrying eight passengers, the Pilot is utilitarian by almost all standards. Getting the kids in and out is relatively easy, and options such as a Blu-ray rear entertainment system turn road trips into a breeze. And for daily commutes, the quiet cabin and smooth ride make the Pilot extremely livable.

Despite all its virtues, the Pilot isn't perfect. Our top complaints include oversensitive safety systems such as the adaptive cruise control, the finicky (but optional) nine-speed automatic transmission, and a not-so-user-friendly infotainment interface. They're small issues, however, and they're not enough to dampen our enthusiasm for this big Honda SUV. If you're in the market for a three-row crossover, we definitely recommend checking out the 2017 Honda Pilot.

Notably, we picked the 2018 Honda Pilot as one of Edmunds' Best Family SUVs for this year.

What's it like to live with?

With a spacious cabin, exceptional comfort and a tremendously roomy cabin, the Honda Pilot is the quintessential three-row crossover. As soon as we got behind the wheel of this newest model, our editors universally agreed: The Pilot was the best of the bunch. We immediately reached out to Honda and secured a fully loaded Elite model for our long-term test fleet. Over the course of a year and 25,000 miles, we drove our Black Forest green tester to Las Vegas, Sacramento and Oregon. Usually, it performed the commuting duties typical of a family-friendly SUV. To read about our experiences, read our long-term Pilot test. Note that while we tested a 2016 Pilot, all of our observations still apply to the 2017 model.

2017 Honda Pilot models

The Pilot is a three-row crossover SUV that poses as a good alternative for a minivan. It is offered in LX, EX, EX-L, Touring and the Elite trim levels. All seat eight people, with the exception of the Elite, which has second-row captain's chairs that reduce capacity to seven.

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For basic family transportation, the standard LX Pilot makes a lot of sense. It may be the base trim, but it definitely isn't bare-bones. Standard features include a 3.5-liter V6 engine (280 horsepower, 262 pound-feet of torque), a six-speed automatic transmission, 18-inch alloy wheels, air-conditioning, cruise control, a tilt-and-telescoping steering wheel and a 60/40-split folding third-row seat. Electronic features include a 5-inch central display screen, a seven-speaker sound system, a rearview camera, Bluetooth phone and audio connectivity, an auxiliary audio jack and a USB port.

If you're looking for a few more tech and safety features, then you should probably step up to the EX. It adds automatic headlights, foglights, LED running lights, heated mirrors, remote engine start, the Honda LaneWatch blind-spot camera, dynamic guidelines for the rearview camera, three-zone automatic climate control, an eight-way power-adjustable driver seat (with two-way power lumbar adjustment), the 8-inch touchscreen interface, HondaLink smartphone-enabled features, and an upgraded seven-speaker sound system with two additional higher-powered USB ports, satellite radio, Apple CarPlay and Android Auto compatibility, and Pandora internet radio control. Also included is the Intelligent Traction Management system that adds a Snow mode for the front-wheel-drive version and Snow/Sand/Mud modes with AWD.

Although much of its equipment is the same as in the EX, the EX-L gets several creature comforts that make it worth a closer look. It adds a sunroof, a power tailgate, a leather-wrapped steering wheel, leather upholstery, one-touch sliding second-row seats, a four-way power-adjustable front passenger seat, heated front seats and an auto-dimming rearview mirror. It also keeps the six-speed transmission, which is a big part of why we recommend this trim level.

For some added safety, the EX and EX-L trim levels both offer the Honda Sensing package. It adds adaptive cruise control, forward collision mitigation with automatic braking, a road departure intervention system, a forward collision warning system, and lane departure warning and intervention systems. The EX-L can also be equipped with a navigation system or a rear entertainment system that includes a Blu-ray player with a single overhead screen, HDMI and RCA ports, two additional USB ports for the second row, second-row sunshades and a 115-volt power outlet. Note that these EX-L options cannot be had in combination with each other.

Almost right at the top of the Pilot lineup is the Touring model, which has all of the EX-L's standard and optional equipment plus roof rails, 20-inch wheels, a nine-speed automatic transmission, automatic engine stop-start, additional noise-reducing acoustic glass for the windows, front and rear parking sensors, driver-seat memory settings, ambient interior lighting and a 10-speaker sound system. The Touring is appealing, sure, and much of the equipment is useful, but the nine-speed transmission isn't as easy to live with as the six-speed.

Swinging for the fences, the top-of-the-line Elite model adds LED headlights, automatic high-beam headlight control, blind-spot monitoring with rear cross-traffic alert (replaces LaneWatch), automatic windshield wipers, a panoramic sunroof, heated and ventilated front seats, heated second-row captain's chairs (reduces maximum seating to seven people), a heated steering wheel and HD radio.

Trim tested

Each vehicle typically comes in multiple versions, although trim levels share many aspects. The ratings in this review are based on our full test of the 2016 Honda Pilot 2WD Touring w/Navigation and Rear Entertainment System (3.5L V6; 9-speed automatic).

Driving

3.0
With ample power and respectable handling, the Pilot is among the athletes in the three-row SUV segment. It's a winner on mountain roads, easily gets up to speed, and can manage light towing and slippery surfaces with the optional all-wheel drive.

Comfort

4.5
Given its above-average ride quality and seat comfort plus ample space in first and second rows, the Pilot is a very comfortable SUV. Ease of use is very high, too, which makes the Pilot a convenient and easy SUV to live with.

Interior

4.0
The Pilot exhibits typical Honda efficiency and build quality. Use of space is very good with lots of storage. Practical features such as the easy-entry third row and flat load floor with the second and third rows lowered make a difference when hauling cargo and people.

Utility

4.0
Though it can't tow as much as truck-based SUVs such as the Chevy Suburban, the Pilot is still an extremely utilitarian vehicle. Its large, well-thought-out interior proves extremely useful when you stuff it full of passengers or their gear.

Technology

Though some controls in the Pilot are reasonably intelligent and intuitive, the active safety features err on the side of caution and can be intrusive. Also, the lack of a volume knob is a frustrating omission that you have to deal with on a daily basis.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2017 Honda Pilot in Ohio is:

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