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Used 2013 Ford Focus Hatchback Consumer Reviews

3.0 out of 5 stars
87 reviews

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2.38 out of 5 stars

Weird Transmission

brsve, 05/24/2014
2013 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
2 of 2 people found this review helpful

Ford tells me the unique characteristics of this car's transmission are normal. Normal should not mean it makes crunching noises or does not know when to switch gears, roll backwards or jerks. And fuel mileage is not what it should be and I suspect partly due to the transmission. That part is just a guess I will admit. Traded this car a few days ago for a Civic.

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4 out of 5 stars

Ford Focus SE 2013

Steve England, 04/30/2016
updated 11/10/2016
2013 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

Good performance, good driving reliability, low cost maintenance. 2013 transmission had a slip, needed an overhaul.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Best car I've owned so far

Keith, 03/22/2018
updated 10/03/2019
2013 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

The 2013 Ford Focus hatchback has been the best car I've ever owned. I think it is getting a bad reputation here for the dual-clutch automatic manual transmission, which is easy to misunderstand as a "broken" automatic transmission. I enjoy it a lot and no issues with it after 114,000 miles. Things I like about the car include the stylish exterior and interior, comfortable seats, comfortable climate control, good visibility from the driver's seat, blind-spot side-view mirrors, decent sound system, and good acceleration in passing gear (assuming you can get the transmission to cooperate). Things I don't like about the car are the delays in shifting the automated manual when it doesn't engage the right secondary gear, lack of "sport mode" manual shift, connecting to Bluetooth audio (I must pull the voice command and say "Bluetooth Audio" every time I start the car), small screen, large and messy center console with an alpha-numeric keypad (?) instead of a larger screen, and no backup camera. It is an excellent car for an excellent value, not without fault, but I would recommend highly.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

A Lemon

Mrs. McDonald, 09/27/2017
2013 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

Bad Transmission problems! I have had my car now for almost 3 years now. It's in the repair shop a second time for a bad transmission, fried computer, and burnt up clutch! This was my first newest car I ever bought and I am so disappointed with the Lemon Transmissions that Ford has put into these vehicles! I would highly recommend that anyone walk away form this year and any other year models that would have the same Transmissions! :-(

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Another Lemon DCT owner

Screwed by FORD, 05/17/2017
updated 05/24/2019
2013 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful

3 clutch replacements, 2 TCM replacements and more software upgrades than can count, and 1 full transmission replacement. Currently at 46k miles. Bluetooth doesn't work, sync system is unreliable. Tons of intermittent problems that Ford can't replicate so they can't fix. The transmission is just completely dangerous, step on the gas 10 times and you will get 10 different responses. Sometimes the transmission can't decide what gear to go into and will constantly shift up and down, when this happens on the freeway you will change lanes to pass someone doing 70 and the transmission will keep shifting up and down until you coast to a stop. Everytime we take it in the shop they tell us "this will fix it." We bought the car with 10k miles on it 14 months ago for $17k, we now have 46k on it now and when we went to look at trading it in at the same dealer they offered $3k and told us they really don't want it due to the issues. This is a FORD dealer. 90% depreciation in one year and that was on a used car that already should have had the first big depreciation. Look at the latest consumer reports the focus and Fiesta's were rated 6/100. This is a bigger P.O.S than the PINTO. Also the transmission problems have us averaging 24mpg which they say is normal. (UPDATE: 5/23- 63,000 miles now. More clutch and TCM problems, dealers just tell you its the car "getting used to your driving style" and that the shuddering, chattering erratic, dangerous behavior is normal. Can't get 20K out of a set of 70k mile tires (properly inflated, maintained and rotated) as the chattering wears tires. Dealer has "reflashed the TCM" repeatedly and it does not get better. Dealer says its unfixeable but its not bad enough to fail their test to get Ford to pay for the "fix" that itself is only temporary. Easily worst car we've ever owned to the point we bought a Honda Fit to have something reliable and only drive this car when we absolutely have to.... UPDATE 2019.... Luckily the car was totalled in January of this year so I am finally rid of this lemon and last FORD product I will ever buy. We were rear ended and pushed passenger side first into an 18 wheeler at around 20mph, The car was totalled. The passenger side airbags all failed to deploy. When the fire department arrived on scene he removed the door by hand. Overall very disappointed in the way the car held up.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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