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Used 2012 Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM) Consumer Reviews

2.9 out of 5 stars
19 reviews
1

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2 out of 5 stars

Poor reliability and performance

samc, San Diego, CA, 12/22/2015
Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
108 of 113 people found this review helpful

2012 Focus spent $22K new, has 37,000 miles and the transmission needs to be rebuilt, Ford is covering the repair. Passenger window motor is gone and needs to be replaced. the Passenger front seat adjustment mechanism is broke. I would not by a Ford their reliability is terrible . Big mistake on my part.

Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
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1 out of 5 stars

HEADACHE!!!

Elizabeth, Olathe, KS, 10/04/2015
updated 04/05/2018
Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
16 of 16 people found this review helpful

I purchased this vehicle in May of 2015 the first month I had it it was great then started shifting hard. On Saturday September 26 I was drving on i44 through springfield and my car slammed itself in to park while I was going 70. I drove my car 3 hours to get it fixed due to my town refused to fix it. The car has a recall on the tcm. I got my car back on october 1 the car was in for 4 days and my check engine light just came on saying " transmission malfunction service now" I have the biggest headache with this vehicle right now I hwve to get the rpms up to 4 grand just for it to shift out of 1st gear. I am so sick of Ford dealerships saying "thats just how the Focus is made" "its going to do that for the life of the vehicle"...... Love the gas millage just not the headache

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2.38 out of 5 stars

Transmission Issues

mpainton, Broomall, PA, 08/18/2012
Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
21 of 22 people found this review helpful

I purchased my Focus Titanium after careful research. I had major transmission issues within the 1st 3 days. It will take 6 to 8 weeks to get the necessary parts, which will be made outside of the US. The transmission hesitated so badly that I was stuck entering into traffic and almost caused an accident. Very scary . . . I was told by the Ford mechanic that he clutch, bearings and other parts were faulty and designed badly.

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1 out of 5 stars

THE WORST FORD I'VE EVER OWNED!!!!

Phill O, Manteca, CA, 10/06/2015
Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
9 of 9 people found this review helpful

1st let me say i was eagerly awaiting this car. i loved the styling, performance and economy of it. Now lemme tell ya, this car is a POS!!! the transmission is junk (look at Ford's FSAs regarding this). the rear door latch broke, nobody uses this door so it should not have failed, the drivers window motor failed the day before a rain storm. and now, today the freaking drivers door will not latch closed!!! DO NOT BUY ONE OF THESE VEHICLES! YOU WILL REGRET IT!

Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Another story of a transmission problem

Cynthia Beard, Webster, MA, 11/18/2015
Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
14 of 15 people found this review helpful

I was rolling along in traffic on a main interstate highway and 2012 Ford Focus suddenly would not accelerate and then stalled. This was followed by all sorts of things lighting up on my dash, and the car would not re- start, wouldn't turn over, nothing. I was lucky to be able to get over to the shoulder of the highway, although it was on the left side of the road, which was super dangerous. Long story short, I was denied roadside assistance (which I thought I was covered under) because my car was no longer under warranty. I had 76,000 and change. My warranty apparently ran out at 60,000. However, this well known transmission problem that exists with this vehicle, is covered under an "extended warranty" up to 150,000 miles (but there's a $100 deductible!!!). So, because there's a faulty issue with this vehicle, a documented, known fault in the manufacturing; my money, time and convenience are not a matter of concern. My car had been properly maintained, in fact had been inspected not a week before this happened, and there was no indication of this happening. This is extremely dangerous and frankly I find it unacceptable that FORD didn't do more to prevent this from happening. There is one Service Advisor at the dealership who was helpful. He has agreed to submit my towing bills for reimbursement. No one was really apologetic or concerned with my satisfaction as a Ford customer. If I was knowingly selling dangerous, faulty vehicles, I would be falling all over myself to make sure I could make the customer happy, if that were possible. Basically the attitude is one of indifference. I thought I was doing a good thing by buying an American car, but I would never buy another Ford again, and will try to trade this vehicle in ASAP. I will buy a Subaru if I can afford it. In short, buyer beware ... transmission problem, Ford not too concerned with customer satisfaction.

Performance
1 out of 5 stars
Reliability
1 out of 5 stars
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