2010 Ford Flex Review
2010 Ford Flex Review
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Edmunds' Expert Review
by the Edmunds Experts
Pros
- High-quality cabin, genuine seven-passenger space, refined ride, excellent safety scores, high-tech features, strong turbocharged engine option, unique styling.
Cons
- Transmission is reluctant to downshift, less maximum cargo space than competing minivans and some crossovers.
What’s new
The 2010 Ford Flex gains the company's much-hyped "EcoBoost" V6, a twin-turbocharged, direct-injected engine that returns impressive fuel economy given its ample power output. There are also changes to the standard and optional equipment rosters, with one new notable addition being a telescoping steering wheel. The SEL now has Sync standard, but leather upholstery is bumped to its options list. Every Limited model now comes with the navigation system and Sony stereo. Additionally, a power-folding second-row bench is now standard across the board.
Edmunds says
The 2010 Ford Flex is a thoughtfully designed and cool-looking alternative to minivans and seven-passenger crossover SUVs. We think most families would be well served by its diverse abilities.
Cost to DriveCost to drive estimates for the 2010 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.13 per gallon for regular unleaded in Virginia.
Monthly estimates based on costs in Virginia
$194/mo for Flex SE
Flex SE
vs
$196/mo
Avg. Large Car
Vehicle overview
Remember those Kix cereal commercials? You know, "Kid Tested, Mother Approved!" Well, the 2010 Ford Flex flips that marketing classic on its head. This seven-passenger crossover wagon provides the sort of space, comfort, safety and general practicality that moms and dads everywhere are looking for, yet the Flex also has kid appeal, with its funky box styling drawing thumbs-up from 10-year-old boys who wouldn't look twice at another big crossover or minivan. When it comes to shopping for your next family conveyance, the Ford's all-family appeal isn't to be ignored.
Now in its second year of production, the Ford Flex builds upon its solid freshman campaign with the introduction of an intriguing optional engine on SEL and Limited trims. Available only with all-wheel drive and dubbed "EcoBoost," this 355-horsepower V6 is direct-injected and twin-turbocharged, yielding 93 more hp than the Flex's otherwise perfectly adequate base V6 while essentially matching its fuel economy. Also notable is the EcoBoost's standard manual override shift paddles, which would be a handy option to have with the base engine in light of its transmission's reluctance to downshift.
The new turbo V6 is certainly a welcome addition to the Flex's already impressive qualities. We've even had a Flex in our long-term fleet for testing. It has been a particular favorite for road trips, crossing this great nation twice and cruising confidently from Los Angeles to Oregon in the dead of winter. Its ample creature comforts, high-tech entertainment features, generous space and pleasant driving demeanor give it undeniable long-distance poise. It is equally at home around town, whether ferrying children to school or picking up giant boxes from Ikea. Rarely have we found ourselves yearning for a bigger vehicle.
Overall, the 2010 Ford Flex is a vehicle with few faults. Even if you're not wild about its hip-to-be-square styling, there's no denying its extensive capabilities as a practical family vehicle. However, there are still alternatives. A sportier driving experience can be found in the Mazda CX-9, and those in need of more space should consider a Honda Odyssey or Chevrolet Traverse (or its Buick and GMC siblings). The Honda, in particular, is more appealing from a practical standpoint. But if the kids (or their parents) turn up their noses, the appealing Ford Flex is just the thing.
Performance & mpg
The 2010 Ford Flex comes standard with a 3.5-liter V6 producing 262 hp and 248 pound-feet of torque. A six-speed automatic transmission and front-wheel drive are standard with this engine and all-wheel drive is optional. In our performance testing, our best run from zero to 60 mph in an all-wheel-drive Flex required a class-average 8.8 seconds. EPA fuel economy estimates are 17 mpg city/24 mpg highway and 19 mpg combined with front-wheel drive and 16/22/18 with all-wheel drive.
Optional on the SEL and Limited is the turbocharged 3.5-liter "EcoBoost" V6. It produces 355 hp and 350 lb-ft of torque. All-wheel drive and a six-speed automatic with manual shift control are standard. Ford estimates fuel economy to be 22 mpg highway and 18 mpg combined.
Safety
The 2010 Ford Flex comes standard with antilock disc brakes, stability and traction control, front side airbags, side curtain airbags and rear parking sensors. A rearview camera is optional. In brake testing, a Flex Limited with the standard 3.5-liter engine stopped from 60 mph in 131 feet -- average for the class -- without the excessive fade common to Ford's other crossovers. In government crash testing, the Flex achieved a perfect five stars in all front and side categories. The Insurance Institute for Highway Safety awarded it the best possible rating of "Good" in its frontal-offset and side-impact tests.
Driving
The 2010 Ford Flex is rather unremarkable to drive, but it's not offensive either. The ride is always comfortable -- even with the bigger wheels. The base V6 is adequate for a vehicle this size, motivating the Flex with enough gusto to keep up with competing crossovers. The six-speed automatic can be frustrating, though, often refusing to downshift unless you put your foot to the floor. The twin-turbo V6 is a different story, giving the Flex a sport wagon flavor and offering direct control of the transmission via the standard shift paddles.
Interior
The Ford Flex's interior quality is top-notch, with abundant soft-touch materials and an attractive, upscale design. The spacious layout affords true seven-passenger seating -- even the third row is hospitable for full-size adults. The optional reclining second-row captain's chairs shrink seating capacity to six, but comfort increases. With either configuration, the standard power-folding mechanism in the second row makes getting into the third row a snap. With the rear seats lowered, the Flex can hold 83 cubic feet of stuff. This is less than minivans and several other large crossovers, but the Flex's conveniently boxy shape makes the most of it.
The available Microsoft Sync system lends the Flex a high-tech character, offering trick features like advanced voice-recognition software for iPods as well as cell phones. Other intriguing options such as the Vista Moonroof, Sirius Travel Link and rear-console refrigerator extend the Flex's appeal. This year's addition of a telescoping steering wheel corrects one of the Flex's few glaring problems, making the driving position friendlier for drivers of above-average height. The front headrests were also re-engineered, a reaction to criticism from drivers who complained they pushed uncomfortably forward.
2010 Ford Flex models
The 2010 Ford Flex is a seven-passenger crossover wagon; optional captain's chairs reduce seating capacity to six. It is available in SE, SEL and Limited trim levels.
The base SE comes standard with 17-inch alloy wheels, automatic headlights, foglamps, rear parking sensors, keyless entry and an exterior access code pad, cruise control, automatic climate control, eight-way-driver and two-way-passenger power front seats, a tilt-telescoping steering wheel, a 60/40-split-folding second row (with power-activated 40 portion), a 50/50 split-folding third row, an auto-dimming rearview mirror, a trip computer and a six-speaker stereo with a CD player and an auxiliary audio jack.
The SEL adds 18-inch wheels, dual-zone automatic climate control, heated front seats, driver power lumbar adjustment, a six-way power passenger seat, wood interior trim, the Sync electronics interface system (optional on SE, includes Bluetooth and iPod control), an in-dash six-CD changer and satellite radio. The last three items are optional on the SE. Options on the SEL include leather upholstery (third-row vinyl) and a 12-speaker Sony stereo. The SEL Convenience Package adds a power tailgate, heated mirrors, driver memory functions, adjustable pedals and a 110-volt inverter jack.
The Limited adds those SEL options, plus 19-inch wheels, HID headlights, satin aluminum tailgate trim, perforated leather upholstery, ambient lighting, a wood-trimmed steering wheel and a navigation system that includes real-time traffic and weather, a touchscreen interface, a single-CD/DVD player, digital music storage and a rearview camera.
Options on all Flexes include second-row reclining captain's chairs and contrasting roof colors. The SEL and Limited can be equipped with the turbocharged V6, the Vista Moonroof (consisting of a power front sunroof and three fixed units over the two back rows), front parking sensors and a DVD entertainment system. The Limited can be had with 20-inch wheels and a refrigerated second-row center console.
Reliability Ratings by RepairPal
3 out of 5 stars3/5Above Average
#9 out of 14 among Minivans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ford Flex from 2008-2022.$589/yr
vs. $549/yr
for Average Minivan
for Average Minivan
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.35x/yr
vs. 1.47x/yr
for Average Minivan
for Average Minivan
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).18.4%
vs. 12.5%
for Average Minivan
for Average Minivan
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2010 Ford Flex.
5 star(61%)
4 star(24%)
3 star(6%)
2 star(4%)
1 star(5%)
75 reviews
Trending topics in reviews
Most helpful consumer reviews
4.38 out of 5 stars
Great Family Hauler
jpete204, 02/13/2012
2010 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
I have a 2010 Flex with ecoboost and have very few complaints about our vehicle thus far. It's pretty good on fuel (when you don't put your foot in it, which is almost never) it's an extremely comfortable and versatile car and did I mention it has ecoboost? I'm not a huge fan of the marketing speak Ford used to describe this twin turbo direct injection engine, but this motor deserves … every positive word said about it. I've done some light duty towing and the motor feels as though it is never straining. Passing power is where the powerplant shines. My only minor nits to pick would be a couple of trim pieces which have broken and a faulty O2 sensor, which were both under warranty.
3.38 out of 5 stars
Reliability issues and more
Robert, 09/26/2010
2010 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
After purchasing what we thought was the perfect family vehicle for us, we have had numerous issues with no support from the dealership. After bringing the vehicle 6 times for font brake issues, we are finally made aware of a"service procedure(which is really a recall), but we are still waiting for the parts to arrive. We are now having transmission issue and are only being told by the … dealer that is a "chip issue", but they are not willing to replace the chip. We also have issues with the rear folding seat not raising when activated and were told by the dealer to basically "live with it". Bottom line is that we are sad that Ford is not standing behind the product sold like other competitors
4 out of 5 stars
Excellent
hafizur1995, 08/18/2013
2010 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
I owned this car for a year and a half and put over 35,000 miles on it. This is probably the most reliable car I've ever had. The only things I spent money on were the tires, brakes, wipers, and just your wear and tear things. The ride quality is excellent and it's very comfortable inside. It's very high tech and doesn't keep you bored. It's a very reliable car and people should really … look into it if they are in the market for an alternative to mini vans. Not to mention it gets great mpg for it's size I got 18C-25H. It's very durable and feels really good on the road. I was very happy with this car. However, keep in mind that it's a Ford so it's price will go down very quickly. It's not worth buying if you plan to sell back in a year or two. We bought for 26k and it went down to 11k trade in value.
2.38 out of 5 stars
Ford FLEX - Lemon
yeghi, 08/14/2011
2010 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
Brand new FLEX 2010. already replaced two balljoint/shafts on the front passenger wheel. First around 12000 miles, and 2nd on 21000 miles. The car still pulling to the right and not fixed. The Dealership admits the problem exist, they claim it is the tire!?, I am questioning are we expecting to change tires every 12000 miles? The extreme tire wear and the pulling to the right is an … indication of an existing problem with the front alignment of this car. However both dealer and the Ford Company seem reluctant to do anything about it.
The FLEX in general seems to have a weak (perhaps below truck standards) front structure, it seems that all I read is about wheels, breaks, and noises, however, all in front?
2010 Flex Highlights
SE
Base MSRP Excludes Destination Fee | $28,950 |
---|---|
Engine Type | Gas |
Combined MPG | 20 MPG |
Cost to Drive | $194/month |
Seating | 7 seats |
Cargo Capacity All Seats In Place | 20.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the Flex include:
- Back-up camera
- Alarm
- Tire Pressure Warning
- Stability Control
NHTSA Overall Rating
The National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverallNot RatedDriver5 / 5Passenger5 / 5
- Side Crash RatingOverallNot Rated
- Side Barrier RatingOverallNot RatedDriver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront SeatNot RatedBack SeatNot Rated
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of RolloverNot Rated
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestNot Tested
- Small Overlap Front Passenger-Side TestNot Tested
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintNot Tested
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