Used 2009 Ford Flex Consumer Reviews
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We love our Flex!!
A. Ekstrom, 04/05/2016
updated 10/06/2016
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
20 of 23 people found this review helpful
We were about to have our third boy and I did not want a minivan, thankfully we found the Flex! We absolutely love it!! It has so much room, the two big boys love their spots in the third row, they have their own cup holders and compartments! The second row has about 47 inches of leg room, sometimes I'll sit back there just because. I love the front heated seats, even living in Arizona I use them all the time. We love the look of it, ours is all black with black leather inside. Next time we buy one I want two colors, I'm think red and black. We also love the navigation system and back up camera, the boys call it the Flex's iPad. It's easy to use and navigate and all buttons and such are perfect. The few cons: We received a new big sit and stand stroller after the baby was born and it doesn't fit just in the back. We have to move one of the boys to the second row by the baby, flip down one side of the third row and put it there. Our Flex had almost 100,000 miles on it when we bought it and it was beautiful inside and out, the only it's started doing is hesitating when shifting at slower speeds. After looking this up it seems to be a common problem. Overall we will definitely be buying another Flex, we love how comfy it it, how it looks, the technology and that it's unique!!
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No Support From Ford
swaldron, 07/06/2013
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
27 of 32 people found this review helpful
We purchased this new in 2009 and overall have been please with the vehicle. However, I had to rate build quality and reliability low here due to the following: at about 30K (warranty) it needed a new front hub & bearing; at 44K it then needed a right rear caliper ($500). We were very disappointed that the dealer would not contact Ford about what they could do about the caliper (I currently also have 2 GM vehicles with well over 100K miles on them with original hubs and calipers!). The dealer had the nerve to tell me that he had a concern about using aftermarket calipers... I just looked at him and said "really, right now I have to pay $500 to fix a Ford OEM caliper!" Going back to GM!
Ford Does Not Support
jstaples15, 12/29/2012
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
14 of 16 people found this review helpful
I have a 2009 Ford Flex that was involved in an accident with a deer. According to the repair shop, there is a necessary part that is needed on the vehicle, P/N 8A8Z16138A, that is not in production and not available anywhere in the US. I contacted Ford Motor Co. several times and they have informed me that they have no planned date for production, due to tooling issues. Their stand on the issue is that it is not their problem. I have exhausted all contacts and Ford has no answer when my car may be drivable again.
0 Miles to "E" with a 1/4 tank
designqueen83, 03/22/2013
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
10 of 11 people found this review helpful
I have had my Flex since August of 2010. I have put on 78k miles total. With in the first winter I had 1/4 of a tank of gas and the reader told me there were 60 miles to E. I was in good shape to get to work then get gas at lunch. My car dinged, read 0 miles to E and then shut down. This has happened a few times since and the dealership can't pin point the problem. They have even made it die the same way too (b/c they didn't believe me). Now I am left with a solution of don't drive it under 1/4 tank and don't get down to 90 miles to E. Seriously? Is anyone else having this problem? I am the second owner and the first time it happened was at 30k. Senders have been replaced and other parts.
Great Car
Edwitski, 08/03/2016
updated 02/05/2018
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
6 of 6 people found this review helpful
Drives great! Very comfortable! Have had very few problems with the car. Very reliable and comfortable. Great to travel in! Still doing a great job for us!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
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