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Used 2009 Ford Flex Consumer Reviews

4.6 out of 5 stars
189 reviews
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Pros
Cons
5 out of 5 stars

Functional

Vicki Viloria, 05/14/2017
updated 05/23/2019
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
28 of 29 people found this review helpful

The Flex is a reliable car. I've owned my Flex for over 9 years and had minimal problems.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

awesome car

Troy d marriott, 09/18/2017
2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
50 of 54 people found this review helpful

I bought my flex in 2009 new. I have traveled all over the United States with it for work. It has never been wrecked. It has 335,600 miles on it. The only things I have done to it besides regular upkeep is a new fuel pump and water pump. I still drive it. I'm thinking it will go another 300,000 miles .. best ford I have ever driven.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3.13 out of 5 stars

Great at first, Then just plain aggervating.

big_d1, 01/13/2011
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
18 of 19 people found this review helpful

Tons of room, decent power and very comfy. With about 100 miles the Sync system stopped working 4 trips back to the dealer until figured out. 8K The Rack & Pinion went bad and the car spent 3 days in the shop getting repaired. 10K terrible odor from under the dash (dealer couldn't replicate). 14K SMOKE from under the dash, took it straight to the dealer "we saw the smoke but couldn't find a problem" 16.5K Car lost all electrical power (incl PS/PB) with my wife driving So she pulled to the side of the road and it got towed to the dealer. If they tell me there is nothing wrong, I'm getting a Venza.

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1 out of 5 stars

Very dissapointed

Chris, 08/07/2015
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
45 of 52 people found this review helpful

Where do I start, mmmmmm. All 4 wheel bearings went bad before 90,0000. Sunroof was designed to let water in, I think. Well it had to be as bad as it leaks. Fans don't work so car overheated. Stereo would not work from steering wheel controls. Gas gauge goes from 3/4 full to empty in a second and then the car died, TWICE. The good news about that is that it only happens when it is 20 below or colder, so it has that going for it. Seriously. I have worked in the car industry for twenty years and I have owned many cars and this truly is the most disappointing car we have ever owned. I wanted to support Ford after they refused the bailout money. Unfortunately I will be going back to a Honda or Toyota. In my experience, these companies have given me the best value for my money. Simple as that! Back to sarcasm: All 4 wheel bearings out before 90k, really? Ford knew they were bad during testing, they had to know. So I assume they treated it as a profit center and said the heck with the buyer. Well, two can play that game, so the Heck with Ford!

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.38 out of 5 stars

2009 Flex Brake problems

bassguy, 02/17/2012
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
37 of 43 people found this review helpful

I was happy with the ride and feel until I hit 20K, and noticed a momentary grinding when I applied the brakes. Sometimes a gaslike smell was noticed after breaking. Quite a bit of black dust seemed to accumulate on the two rear wheels. At 25K a periodic squeal was noticed but the Ford dealer inspected and said the brakes were "good". At 29.5K the brakes made a grinding sound and were visably scored (rear left). My Ford Dealer said that "it wasn't a Ford problem because he didn't have a service bulletin that dealt with this problem!". Rather than have him repair with duplicate Ford parts, I took the car to a Goodrich dealer for new rear rotors and new upgraded pads.

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5 out of 5 stars

We love our Flex!!

A. Ekstrom, 04/05/2016
updated 10/06/2016
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
20 of 23 people found this review helpful

We were about to have our third boy and I did not want a minivan, thankfully we found the Flex! We absolutely love it!! It has so much room, the two big boys love their spots in the third row, they have their own cup holders and compartments! The second row has about 47 inches of leg room, sometimes I'll sit back there just because. I love the front heated seats, even living in Arizona I use them all the time. We love the look of it, ours is all black with black leather inside. Next time we buy one I want two colors, I'm think red and black. We also love the navigation system and back up camera, the boys call it the Flex's iPad. It's easy to use and navigate and all buttons and such are perfect. The few cons: We received a new big sit and stand stroller after the baby was born and it doesn't fit just in the back. We have to move one of the boys to the second row by the baby, flip down one side of the third row and put it there. Our Flex had almost 100,000 miles on it when we bought it and it was beautiful inside and out, the only it's started doing is hesitating when shifting at slower speeds. After looking this up it seems to be a common problem. Overall we will definitely be buying another Flex, we love how comfy it it, how it looks, the technology and that it's unique!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3.88 out of 5 stars

No Support From Ford

swaldron, 07/06/2013
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
27 of 32 people found this review helpful

We purchased this new in 2009 and overall have been please with the vehicle. However, I had to rate build quality and reliability low here due to the following: at about 30K (warranty) it needed a new front hub & bearing; at 44K it then needed a right rear caliper ($500). We were very disappointed that the dealer would not contact Ford about what they could do about the caliper (I currently also have 2 GM vehicles with well over 100K miles on them with original hubs and calipers!). The dealer had the nerve to tell me that he had a concern about using aftermarket calipers... I just looked at him and said "really, right now I have to pay $500 to fix a Ford OEM caliper!" Going back to GM!

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3.25 out of 5 stars

Ford Does Not Support

jstaples15, 12/29/2012
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
14 of 16 people found this review helpful

I have a 2009 Ford Flex that was involved in an accident with a deer. According to the repair shop, there is a necessary part that is needed on the vehicle, P/N 8A8Z16138A, that is not in production and not available anywhere in the US. I contacted Ford Motor Co. several times and they have informed me that they have no planned date for production, due to tooling issues. Their stand on the issue is that it is not their problem. I have exhausted all contacts and Ford has no answer when my car may be drivable again.

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3.25 out of 5 stars

0 Miles to "E" with a 1/4 tank

designqueen83, 03/22/2013
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
10 of 11 people found this review helpful

I have had my Flex since August of 2010. I have put on 78k miles total. With in the first winter I had 1/4 of a tank of gas and the reader told me there were 60 miles to E. I was in good shape to get to work then get gas at lunch. My car dinged, read 0 miles to E and then shut down. This has happened a few times since and the dealership can't pin point the problem. They have even made it die the same way too (b/c they didn't believe me). Now I am left with a solution of don't drive it under 1/4 tank and don't get down to 90 miles to E. Seriously? Is anyone else having this problem? I am the second owner and the first time it happened was at 30k. Senders have been replaced and other parts.

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5 out of 5 stars

Great Car

Edwitski, 08/03/2016
updated 02/05/2018
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
6 of 6 people found this review helpful

Drives great! Very comfortable! Have had very few problems with the car. Very reliable and comfortable. Great to travel in! Still doing a great job for us!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my flexy beast!

Bree, 01/22/2018
2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
9 of 10 people found this review helpful

We have had our 2009 flex for a few years now, and I’m struggling with the fact that I may want to trade it in because it’s getting high on miles. The only thing we have done is routine maintaince all the years owning. This car has been so good to us!! We have driven it across country 4 times and it has been nothing but comfort! I have been looking at other vehicles such as the expedition because of our growing family but still keep coming back to the flex. I will honestly just get a newer one at this point. I love it so much. By far the best car I’ve ever owned. My previous vehicle was a Dodge Grand Caravan. So I went from junk to this amazing car!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

09 Ltd had it 1 1/2 yrs; starting to act like a lemon

gelene, 07/23/2011
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
12 of 14 people found this review helpful

i LOVE this car's comfort, style, buttons & cup holders where you need them.. ford always does a great job w/ that.. BUT UNDER THE HOOD.. not so much.. :( after the last 2 fords (tauras & CV) i SWORE no more.. but loved the flex.. however its true colors are showing.. @25K already needed new tires, @30K newed brake & lifetime rotors replaced!?? 46K a/c is going out..WHAT?!! let me stress..we take it to the dealer & don't drive our cars hard, get regular oil changes, rotations, etc. my toyota scion has 100K & only needed 1 set of tires & brakes @50K.. and NEVER needed anything else NOTHING!!! come on ford america, we can do better!

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4.75 out of 5 stars

Windshield

claris, 09/14/2009
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
4 of 4 people found this review helpful

I have to agree with the other reviewer, I have had my Flex 1 month and have had the windshield crack 2 times! We were only going 20 miles an hour the last time. We don't live in rocky area and we were not going fast either time. Seems like some sort of defect in the glass, I have never had this happen before. I feel like my insurance co is going to start thinking I'm doing something shady! :) When we picked the car up at the dealer the Vista Roof glass was cracked and had to be repaired so technically we are on our 3rd glass repair in a month. We love the car other than that.

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1 out of 5 stars

WORST CAR I EVER OWNED!!!

Tim Chouinard, 12/31/2015
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
8 of 10 people found this review helpful

I have been buying Fords for quite some time now but I have to say this car has completely turned me off to Ford. I bought the car as a 2 year old lease return. THANK GOD, I had the sense to get the extended warranty. I paid an additional $2,000 for it and it has literally paid for itself 4 times. I have had to replace practically every component of the underbody of the car Bearings, Springs, steering column (twice), Tie Rods, both tail light housings at $550 apiece (not covered under the warranty), heat stopped working on passenger side. The list goes on. And the car doesn't even have 100,000 miles on it. I am literally picking it up at the dealership tomorrow and it is going right to another dealership where I am trading it in for a Grand Caravan. GOOD BYE!!!!!! Don't buy this car!!!!!!!

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3.75 out of 5 stars

Sticker shock

surfredski, 03/09/2013
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
7 of 9 people found this review helpful

In general my 2009 Ford Flex has been a very enjoyable car, I've almost 50,000 miles on it other than the center console latch breaking in the first year it's been a good car. Last month I had noticed two of the panels between the doors was loose. These are about the size of a bumper sticker and run vertically between the doors. The dealer said it would be $198 for each panel. Last week one of them flew off the car and I realized they are basically stickers. The plastic panels are held on with foam tape whose glue is now failing. I can't believe Ford is charging $198 for what are glorified stickers! My car was always hand washed, garaged and Seattle is a mild climate. Anyone else see this

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3.88 out of 5 stars

Love the ride but the brakes...

lynnderlou, 11/17/2011
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
5 of 6 people found this review helpful

I have 52k on the car and the rear brakes are having to be worked on again. They are telling me that it is the "elements", if Michigan driving is a problem for the brakes on this car they may have a few problems to work out! The rear parking sensor has stopped working, and is not covered under warranty, too many blind spots for this short girl to try and navigate blindly!Love the ride and comfort of the car but i think i will have to move on from my first and probably last ford vehicle.

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2.75 out of 5 stars

Ford Flex Windshield crack easy

Scbetances, 07/10/2009
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
5 of 6 people found this review helpful

I have had my ford flex 6 months and the windshield has cracked 4 times. It cost $363.00 for a replacement each time. Ford told me sorry the nothing they can do it is the design of the ford flex and it will crack easy because it has a large windshield and will catch more of the rocks from the road.

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3.38 out of 5 stars

Loved it and now would like it to stay out of the shop....

stew2730, 04/24/2011
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
3 of 3 people found this review helpful

Totally disappointed, I have previously posted two very flattering reviews of this car and now need to retract those as well as apologize to all who stopped me and asked me about this car. Have had my Flex for 2 1/2 years and have put 45k miles on it. About 10 days ago it began running hot, ended up being in the shop for almost 9 days. Have had the car back for 8 days and it started running hot in traffic on our way to dinner tonight. We had to park the car and hope it will still be there Monday so we can have it towed to yet another dealership! Going back to a Japanese car after this!

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3.13 out of 5 stars

Be careful of Stability control

Todd, 11/16/2010
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful

The design and concept of this car is great. Unfortunately I have had to sell it over safety concerns. The car's stability control engages for no apparent reason and brings the car to a sudden halt. No one appears to be wiling to address the issue. I would be careful of a family based car that is potentially unpredictable.

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4.13 out of 5 stars

Didn't want a van again

Ron, 06/26/2009
2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
3 of 3 people found this review helpful

My first new car in many years. Ford has raised the bar. This big safe car does many things well. It is smooth and quiet, with good acceleration. I wish it had a telescoping wheel, because at 6' 4", I can move the seat back so far that the steering wheel is almost out of reach. I like the ease of folding the back seats down. It has a ton of room with them folded (not a minivan though) I added a back-up camera/gps system to my SE and it really helps backing up. Tall seats hold you in, make turning around to see difficult for me; comfortable though. Solid highway drive. Don't drive with windows open;overpressure will drive you nuts. Mileage c. 20 in town, 25 hwy. Not great, but pretty good.

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2.25 out of 5 stars

Overall, Hunk of Junk!

kelsey_b19, 04/21/2012
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
14 of 21 people found this review helpful

My husband and I have had nothing but problems since we got our flex. What's worse is the countless number of times we have to take it in to the dealer. They do not acknowledge the fact that this car should be considered a lemon. It has a foul smell coming from the ac/heater, the brakes grind and pulsate when you apply pressure, the interior has a constant rattling sound, the front console latch broke off within one month of buying it, the cheap plastic air vent covers fell off within 6 months of buying the vehicle, and the transmission grinds, jerks, pops, and seizes up often. We bought it from ken grody ford in carlsbad, ca and they sold it to us with electrical problems in the headrest!

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1 out of 5 stars

Quality is just not there!

cdnmominaz, 09/17/2014
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
15 of 23 people found this review helpful

I HATE HATE HATE to say it but the title reads true! My father retired with Ford and our family has a LONG history of buying/owning Ford vehicles! BUT this one missed the mark. It is a 2009, I get it, things will go wrong....but I wasn't anticipating all the issues we've had thus far. Here we go: 1. Clear coat began peeling. (Almost immediately after bringing it home to AZ, coincidentally just a year or so after the paint warranty expired!) Looks like an old, beat up junker now! EW! 2. Ball bearing issue. (Umm, yes my tire was dangerously loose and that is totally unacceptable) 3. The door handles continue to fall off (yes, these cheap, junkie, chrome wanna-be come right off!)

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5 out of 5 stars

What a transporter!

RM, 11/06/2008
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

Wonderful vehicle that keeps getting better. This vehicle is very quiet on the road especially on the highway. Speed control best I have ever used. The transmission is truly flawless. The ride is well controlled and steering precise. I have owned many high marque brands including BMW, Porsche, Mercedes, and a VW Phaeton. Ford has done a tremendous job with this vehicle. Presently averaging 23 mpg with city and highway miles. Anyone interested in a people mover/ luxury drive not so full of pomp but great fun to drive should check this vehicle out.

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5 out of 5 stars

Love My Flex!

Love this Car!!!!, 10/13/2010
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

This is an outstanding vehicle. The overall quality is excellent and the comfort is superior. We have had our Flex for a year and a half with absolutely no problems. The sync system and Sony stereo are great especially the IPOD USB connection as well as the cell phone interface. We moved about a year ago and I could not believe the amount of room in this car. I kept putting box after box in and it still took more. The heated front and rear seats, the console refrigerator and the head and leg room make this car the best on long trips.

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4.38 out of 5 stars

Great Family Hauler

Xico, 03/10/2010
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I have owned this car for 8 months and my family and I have really enjoyed it. It is great for going on road trips or just daily errands/driver. Seats are very comfortable. Performance is adequate. Only issue so far is that cooling fan broke, but it was replaced promptly at the dealership under warranty. Trunk space is OK for a 7-seater, but you will probably need an external cargo holder if you load up the car with 7 people for the long haul.

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5 out of 5 stars

Best deal on 7-seater with AWD

Andrew, 06/10/2020
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I picked up my 2009 Ford Flex AWD SEL with 210,000km on it and have driven it for 10,000km over the last 7 months and have had zero regrets buying it. I use it as my runabout for business use and couldn't justify buying a brand new $45k Transit when I picked this thing up for $5,600! Has a couple songs and dents which is great since I don't care where I park or worry about that haha. Highly recommended, been a great vehicle so far. Very comfortable, tons of space for bulky items.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Drive a Flex and You will buy it, I did!

Randy from Quad City, 09/12/2009
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

We love this car! We test drove the Flex and that was all it took to say "we'll buy it!" Our last car was a Toyota Avalon, but the Flex simply is a better ride. My wife and I are getting older so we wanted comfort, which the Flex excels at for both short trips around town and long trips when we visit our grandchildren 300 miles away. We use the built in Travel Link to check Live Weather Radar, Gas station prices and local movie listings! Cool! So many people have stopped us to ask about the Flex and told us they love the look! Even the 20 something bank teller at the drive through this week. Definitely a head turner with the white roof! Our friends all want to drive our car!

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4.5 out of 5 stars

One Year - 25000 Miles. Need I say more?

Country Cruiser, 07/31/2009
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
2 of 2 people found this review helpful

Purchased car as we moved away from our family. Since have put almost 25000 miles on the car. Issues to date: Cracked passenger 'A' pillar cover, chips from the flat frontal area. Pros: -Great to drive across country. -No DVD player, but use computer w/ 110V outlet and male-to-male 3.5mm audio cord to watch movies with sound system. -Sirius is nice, but a pain to pay for. -Sync works well. -Navigation is better than anything out there. Cons: -Like driving a boat. -No telescoping steering wheel. -No cooled seats. -Gas mileage is so-so. -Luggage space with 6 persons is tight. Overall, satisfied with build quality and features. Just wish it could drive without me steering sometimes!

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4.75 out of 5 stars

Price / safety

John, 06/17/2009
2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
2 of 2 people found this review helpful

We needed a car for 3 kids and two adults. I did a lot of reading into crash tests -- not just the stars ratings, but the detailed crash test reports. 1. This is about the safest vehicle on the market. Don't overlook that it's heavy -- crash tests are about running into a car your size. Running into a heavier car is like a higher speed collision (to the lighter car). 2. Some complaints around the web are about MPG. There's no alternative noticeably better in this weight class/size. Most are worse. 3. Another con often mentioned is price. Flexes are quite reasonable right now. Ours was 22% below MSRP (after 3K rebate), and just under 6% below invoice, with virtually no haggling.

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5 out of 5 stars

Good Things from Ford

Reid Umphrey, 05/14/2009
2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
2 of 2 people found this review helpful

It looks like all the focus from Ford on Quality has really paid off for them. I am degreed Aersospace Engineer as well as a Certificated Aircraft Mech and ASE Mech. I was a GM guy through the first 25 years of my driving life and had an very bad lemon experience with a GM Truck. The GM service manager actually told me that if I wanted a real truck I needed to go to the "Blue Oval". Went to Ford in 2000 and never looked back. We were looking for a replacment for my wife's 92 Astro Van. I stopped by the Dealership and though the Flex was just awesome. I really though she would think I had lost my mind to think she would drive it. The rest is history. Bought one and really like it!!!

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3.63 out of 5 stars

Bad deal

jam, 09/13/2010
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I bought the Managers Special with 4500 miles on it. Within 2 weeks the engine light went on. I have been back 4x and they hope they get it right this time. Right Caliper/breaks had to be changed. Gears rub between 3th and 4th, knocking in engine? No real good explanations they just keep blaming on modules and sensors. OH and the drivers seat making noises, they order parts, but are missing some. Have to bring it back again? OH car was in for service at 2300 miles when the Manager had it ( at least 2-3 x)!

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5 out of 5 stars

Beautiful & highly capable SUV!

Adam Kessler, 09/23/2017
updated 04/02/2018
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I really love the Flex in so many ways. It's above all else comfortable and very attractive in my honest opinion. Mileage is much better than most full size SUVS. After can you tell me the last time you could get 26mpg in a 7 passenger vehicle. This one has... unfortunately like most things I own my Flex been sabotaged by our rogue government and others. I've owned it for about a yr and put just over 20k mile on it. I do however miss the ground clearance and bed of my pickup for motorcycles and other extra large items. What else, it can tow a decent trailer as well and has a large trans cooler that goes most of the way across the front end. For an extra large vehicle it actually handles confidently. Would I buy it again yes as long as I had a truck too.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love the Flex

rdtMICH, 01/21/2010
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I have had over 50 cars including 23 Lincolns and this is the best yet. I agree with the headrest complaints, but after a month neither my wife nor I complained about them. Outstanding mileage for this type of vehicle, over 25 on trips. Only small complaint is the limited sweep area of the tailgate wiper which is not centered.

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2.75 out of 5 stars

POS

btcadams, 12/19/2011
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
6 of 10 people found this review helpful

My wife and I drove numerous cars before deciding to purchase our 1st and last Ford vehicle. At first it seemed to be the answer to all of our needs. We purchased this car new in NOV 08. Within 6mnths,we had to take the car in to have the "sync" systems wiring harness replaced 4 times and the touch screen once! Within 16k miles (2 years) we had to replace the front rotors and brakes. And now just 11 months and 10k miles later, we now need to replace the front rotors again, the rear brakes and the rear rotors! Ford Corporate was of no help for this non-warranty item stating "normal/routine maintenance". Not to mention the horrible screeching sound that comes from the brakes, also "normal"

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5 out of 5 stars

Best Car Ever

Betty Farmer, 11/07/2010
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
2 of 3 people found this review helpful

My husband and I have been married 37 years and have always been Ford owners. The best purchase ever is the Ford Flex. We like to travel and the ride and comfort in the Flex makes the trip enjoyable and relaxing. Our family and friends have alot of precious memories spent together traveling in the Flex. We tell everyone how much we "love" our Flex and recommend it as a great car to purchase. I can't wait for Ford to offer another 0% financing on the Flex so I can purchase a new one to enjoy. I don't understand why Ford does not advertise the "Flex" because to me it is the best car on the road.

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4.38 out of 5 stars

So far, pretty good

Canada, 08/31/2010
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

First of all this is THE quietest vehicle I have owned. Second, very very comfortable. We could drive all day without any discomfort. Mileage is pretty good, not great but it's a heavy beast so that is to be expected. The Sync and other toys in the Flex make it that much better. Now, the brakes. Like every other person here I too am having both grinding AND squealing. Going to the dealership tomorrow to try for a fix. I hope I don't have to return so often (like others here) that I start ot get upset with the Flex. Overall, so far, I love it.

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4.75 out of 5 stars

Brakes: problems with front

szudejko, 08/13/2010
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

Purchased this Flex from Ganley Ford in Ohio in May 2009. Like it very much, good ride,MPG on highway is in the middle 20's. One problem was the front brake, it sounded like it was intermittently scraping. That (GANLEY FORD) replaced front brakes at 6000 miles free. Still had the sound so back to the service department and another road test with the Tech. We determined it wasn't the actual brake but the mounting system holding the pads...new parts we ordered and upon their arrival they were installed. No more problems. This is a great family highway cruiser and we have traveled to over 35 States with the grand-kids and friends very comfortably. I love the LTD's 6 way driver's seat.

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5 out of 5 stars

2009 Ford Flex

dlbailey05, 01/05/2010
2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I never would have beleived this would have turned out to be as great a car as it is.Hands down the best riding vehicle I've ever ridin in.We just returned from a week in the Smokey Mountains and I'm even more impressed with the power train and fuel economy got 25.2 on the trip home,the car was loaded down. I can't find a thing bad about the car.=,would love to have waited and got the eco-boost engine but the 3.5 is more than adquit.

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4.5 out of 5 stars

Want to love it but

Disappointed , 07/05/2010
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

Went from a Explorer to a Freestyle to a Flex. Thought we had found that perfect car but after about 8 trips to 2 Ford mechanic's we are about done. We keep getting the front brake grinding noise that everybody else seems to be getting. And it seems to go away for a few days after they work on it it comes back. Only difference from most of the rest of the reviews is that the dealership seems to try but can't figure it out. Other things have been small but what car isn't going to have some problems. It's a shame because otherwise we would love it!

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2.5 out of 5 stars

"Hunk of Junk"

Natalie Dyer, 04/13/2010
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I hate this car! I have had severe problems with the transmission as well as my brakes. Like always the dealer says nothing is wrong. I feel very unsafe in this vehicle and even though it is perfect for a family of 5- it is unsafe. I have had the transmission slip into low when I was on the fwy- my kids and I had to pull over and restart the vehicle to get it back into drive. The brakes continually grind. The dealer states they have dirt in them- once returned from the dealer it starts again. The brakes smoke and smell like they are burning. I would love to turn it back in to get my money back! VERY Disappointed.

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3.38 out of 5 stars

Disappointed

jks, 02/27/2010
2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

After a year of Flex ownership, it's not quite the vehicle I expected in quality. I am having front brake issues (severe grinding) which I understand is common with this vehicle. Plastic interior trim pieces falling off. Exterior plastic pillar piece coming off - it's attached with double sided tape. And the gas mileage rarely gets above 21 mpg on the highway. Don't get duped by the advertised 24 mpg.

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4.88 out of 5 stars

Fantastic Alaskan SUV

Jeremy, 12/01/2009
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I have had this vehicle a couple of months now and have really enjoyed owning it. I previously had a Ford Freestlye and it seems the 3rd row leg room was a bit more than my new Flex. This is not an issue for the 6 passenger Ford Flex due to the 2nd row seats slide forward. The 7 seat configuration does not allow the 2nd row to move forward. Transmission shifted roughly in low gears. Buying a K&N Airfilter fixed that problem and now have smooth shifting with no problem. I think Ford should include a K&N Airfilter from the start to avoid the rough shifting transmission I experienced with my new Flex. I live in Alaska and the AWD system has been flawless in the snow and ice!

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4.63 out of 5 stars

Ford Flex Review

Diane, 11/06/2009
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

We love the look. We love the room in 1st and 2nd seat, but the back is small for legroom. Very good storage. Gas mileage isn't as good as we would of liked. The worst thing about this car is the brake noise. After having it 3 months the brakes started growling when used. It got worse and worse. We've had it in the shop 3 times. They said they fixed it but got it home and after 2 days, growling con't. Dealer said nothing else they can do because Ford doesn't know what to do. 2 other Flex's from this dealer came in with the same problem. One other problem is the neck rests. They do go ahead too far. We wouldn't get this car again unless brakes were good. Now we're stuck.

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4.75 out of 5 stars

Caliper problems

Gail Johnson, 07/05/2010
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
2 of 5 people found this review helpful

I purchased this vehicle used from our local dealership. It had 24,701 miles on it. The second day of ownership, I came out of this driveway, a terrible squealing sound happened. I stopped and backed up as I thought I ran over a branch, and went ahead again. The car squealed off an on the rest of my route. I thought it was my brakes but service said they were perfectly fine. It still squealed but now I have a burning smell. Took it back and service said the left rear caliper was locking up and replaced it. Brought it back home parked it in the garage got out and smelled the burning smell again and the wheel was too hot to touch. Service has it again. Not happy.

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4.63 out of 5 stars

Had to have it!

Gord, 11/24/2010
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
4 of 12 people found this review helpful

I rode to work in a flex and it had plenty of leg room. My boss is 6,4" and I am 6'5". It is amazing that I can sit behind I'm the second seat and still have lots of leg room. I have been looking for a vehicle for several years that was #1 roomy and got ok gas mileage. The end kicker for me was how quiet it is and wow what a smooth ride. Excellent job Ford.

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4.88 out of 5 stars

My new Ford Flex

rgurta, 08/26/2008
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
1 of 2 people found this review helpful

I am very impressed with all aspects of my red Ford Flex SEL. It is very roomy and the quality is outstanding. My only cons on this vehicle is that I find my front seat headrests to be very uncomfortable and that the two second row captain chairs need armrests. The sync radio with bluetooth hands free cell phone features are a real plus. I can not get over how many people have asked to see my car and how many heads it turns when being driven. It is hard to believe that the dimensions on this roomy vehicle is almost identical to my 2005 Ford Freestyle. I am getting better than 20 miles to the gallon so far in mixed driving conditions.

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4.75 out of 5 stars

Blue Oval is Back

Happy, 07/05/2008
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
1 of 2 people found this review helpful

Picked our new Flex and we're immediately impressed. The exterior is bold and draws looks that other crossovers wish they could get. The interior is the nicest Ford has produced to date. Plenty of room in all seats even the third row and I'm 6'2". Cupholders galore with six passenger seating, great options like auto- folding second row seats ambient lighting and the colors for the exterior. Some may not like the looks of the exterior but the interior is awesome, remember you sit in the car when driving. Give this car some serious consideration in your shopping.

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4.88 out of 5 stars

Practical Ford!

new to ford!, 06/02/2008
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 2 people found this review helpful

I got my dark ink blue 09 Ford Flex SEL AWD with every option except navagation ( not available on the SEL) for $29500. I love the interior room and luxury features of this vehicle. My kids love the rear refrigerator console in the back to keep their snacks and drinks from going bad. I really like the blue and camel interior that go well together. Has a good stereo system especially with cd's but bass punch is lacking. The 265 hp 3.5l V6 and six speed automatic deliver decent power and pulls from a stop. accelerator response is good and can keep your foot slightly on the pedal. The six speed shifts smoothly but when the car is floored, there is a loud roar. Overall very good vehicle

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3.13 out of 5 stars

Lemon in the Making

Jim Stewart, 11/25/2009
2009 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
1 of 2 people found this review helpful

I have the brake grinding noise and Ford has no solution. If you live where there is humdity, water or salt in the air, you will have the problem. Ford and the Dealership(Kelly Ford) in Melbourne, Florida have no solution. I am working on the lemon law process, do not buy this car. Besides the noise, the stopping distance is affected. Also, if you go to look at one, lean on the door and watch the metal bend, very cheaply made!

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4.38 out of 5 stars

Best Ford I have ownsd

Walter Davis, 05/18/2009
2009 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 2 people found this review helpful

I have owned a new ford every 4 or 5 years since 1953 (have pictures of 12) this 09 FLEX is like riding on rails.It has great exceleration and habdles like a dream! BUT< with the windows in the back doors down at 50+ mph it starts a noise that makes my kids cry ,gives me a headache and made my wife's ears ring and we all get sick to the stomach! There is a terrible vibration up to 60 mph! The service department manager said "JUST ROLL DOWN THE FRONT WINDOWS A BIT" and it will stop! That ain't right! I love the FLEX can't something be done?

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