Used 2012 Ford Fiesta SEL 4dr Sedan (1.6L 4cyl 5M) Consumer Reviews
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6 years later Ford finally bought it back!!!!!!!
Rose, Fort Kent, ME, 09/05/2015
updated 10/03/2019
Ford Fiesta SEL 4dr Sedan (1.6L 4cyl 5M)
7 of 7 people found this review helpful
We have had transmission problems since day 1, they always tell us it is fixed and it never is. It has spend so much time in the garage that Ford should be making some of my payments for me. I don't complain often about vehicles because I know things can go wrong with anything mechanical but please listen when i say don't buy an automatic transmission fiesta from 2012. This vehicle has had so many recalls and they are still attempting to repair the transmission after the 30th time at the garage. Just got it back a week ago and back it goes again next week for the SAME issue. I can say it is very economical on gas when we do have it to drive. The other upside is that i have never been stranded with the vehicle, the transmission just doesn't work right. ****update 9-18-2016 fiesta has been in the shop several times. Mechanics verify issues verbally just not on paper, prompted by Ford Motors, and refuse to remedy this ongoing issue. Drove it for a trip to Boston recently and I can tell you if you think the transmission is horrible to drive for normal driving DON'T drive it in large cities or rush hour because it is horrendous jerking, jolting and skipping of transmission with acceleration!! March2018 as of this week & thanks to the class action law suit against Ford I have received notification that Ford is buying my junk vehicle back. I guess I didn’t realize how much time, accumulatively, my car has been in the garage being repaired until I had to count the days for the buy back. It has been in over 1/2 a year for repairs & that doesn’t count the time I have had to spend running it back & forth to the garage that is 45 mins away. Most recently in August 2017 they refused to continue fixing it at Quirk Ford in Augusta, Me. Hopefully this will be a nightmare that is soon over, never would have had this issue if Quitk Ford would have sold the the standard transmission I wanted but they convinced me this one was a much better deal. Yes a deal for them because they already knew the issues these cars had. Fingers crossed within the next mo th it will be fine because we have emailed confirmation of a buy back & the requisition team is supposed to be contacting us within 2 weeks! October 2018- if you have one of these lemons stick with the class action lawsuit & fight for the buy back. Yes they make you jump through hoops, spend hours filling out paperwork & submit the same informations SEVERAL times but it is worth it. I received a check for 2/3 of what I paid for the fiesta 6 years ago. Pls remember our fiesta is on the extreme issue end therefore we were compensated for the extreme number of days it was at the shop. If you are in the process & feel it is not worth it just remember the extended warranty they gave is running out & then all these issues will be at your expense so hang in there. I have myself a new Hyundai Elantra with 20k miles that i was able to pay cash with from the buy back check. Guess Ford should have bought it back several years ago when I offered it to them for $6k.
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Stutter and Shudder
Deb, Rapid City, SD, 07/15/2016
Ford Fiesta SEL 4dr Sedan (1.6L 4cyl 5M)
6 of 6 people found this review helpful
When I first test drove this car I fell in love, but about a month later I sincerely regretted buying this car. The first problem I had was the catalytic converter end out at around 40,000 miles. Then it started shifting really weird when accelerating from a stop, it would stutter and shudder as if driving a manual and bogging down very badly. So I brought it to Ford and they said it was to be expected and they didn't know why it does that but it is normal, but they decided to try and recalibrate the transmission. The recalibration worked for a little while. Then the stuttering came back again so I brought it back into Ford and they put new transmission seals in claiming it might help, and again it stopped for a little while. But of course it came back and then they tried putting a new clutch in, which also helped for a while. So I finally got fed up with my fiesta and decided to trade it in for a new car, the salesman took it for a spin and was VERY concerned but they also didn't know what was going on and were only willing to give me $3,000 for my car when it booked at $7,000. So again I brought it to the Ford dealership and told them I was concerned about my transmission and the service guy was VERY rude he simply shut down my concern and told me I may need a new clutch, and then I told him that within the last year had already replaced that, then he went on saying that it is to be expected for the car to stutter and make noise while shifting. So DO NOT buy this car unless you are willing to put up with poor service and stuttering!!!
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More than what you expect, but know what you are buying
chicoandee, Austin, TX, 10/20/2012
Ford Fiesta SEL 4dr Sedan (1.6L 4cyl 5M)
4 of 5 people found this review helpful
First, I must say that I've read some horrible reviews on the transmission of this car. It is sold as an automatic, but it is actually a manual with a computer controlled clutching system. It ran well until about 500 miles when after it broke in, some hesitation in shifting and noises could be heard - just like a manual transmission. This is normal but the dealers should be upfront about this. Other than that, MPG is as advertised, it has lots of interior creature comforts, and overall I am very happy with the car.
LEMON!!
E. Lucero, Concord, CA, 11/29/2015
Ford Fiesta SEL 4dr Sedan (1.6L 4cyl 5M)
5 of 7 people found this review helpful
I purchased a used 2012 model from my local Ford dealer as a graduation gift for my daughter in 2013. This car has been nothing but trouble almost from the start! We have had to take the car in for constant service due to the ongoing recalls associated with the clutch, transmission and door locks, and still the car is not up to par. Thank god for warranties! We finally had enough and traded this lemon in for a Fusion; hoping for better luck this time around, and peace of mind knowing my child is driving a safer car.
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Not a good choice !
Christina, Surprise, AZ, 09/25/2015
Ford Fiesta SEL 4dr Sedan (1.6L 4cyl 5M)
3 of 4 people found this review helpful
I bought my 2012 Ford Fiesta brand new and loved it . It was cute and drove great! Right when I hit about 30,000 miles , everything went down hill. My 2 rear doors flew open and wouldn't latch [non-permissible content removed] on the freeway (recall) then the clutch needed to be replaced due to is slipping and grinding . This last time , 1 month after the clutch replacement , my car would just start revving while I'm at a complete stop. I should have purchased the extended warranty ! I'm trading it in now , hoping for better luck with a 2016 Ford Fusion.
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