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Used 2022 Mitsubishi Outlander Consumer Reviews

3.6 out of 5 stars
65 reviews
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3 out of 5 stars

I hope a recall's coming for the 2022 Outlander

keepingmikebusy, 05/20/2021
2022 Mitsubishi Outlander ES 4dr SUV (2.5L 4cyl CVT)
257 of 277 people found this review helpful

Yesterday we picked up our stylish new 2022 Mitsubishi Outlander ES at a dealership 180 miles from our home. It was a windy day and our almost three hour drive home became a hair-raising experience. When we left the dealership and got on the highway the front hood of the vehicle began lifting and flexing with the wind. My husband thought it wasn't properly latched and stopped to remedy the situation but he found it was properly closed. We drove the entire trip home watching the hood violently undulate. (I kept thinking the hood was going to snap off). I called the dealership where our salesman tried to make light of it and said there are no recalls for it-- "yet". I'm sick about it because it seems to be a wonderful vehicle in all other areas--smooth shifting--comfortable seating--bright LED headamps---generous warranty--and it would be a great driving experience if we weren't totally distracted by a dancing front hood. I will now be wary about driving it on windy days (which would be almost every day here in Northern Arizona). Since Mitsubishi Motors took four years to come out with this totally redesigned model I don't understand how something like this could slip through their fingers. Don't they test in wind tunnels? Our only hope is for a quick recall.

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1 out of 5 stars

don not buy not reliable

Miguel, 03/15/2023
2022 Mitsubishi Outlander SEL Special Edition 4dr SUV AWD (2.5L 4cyl CVT)
44 of 47 people found this review helpful

outlander 2022 recalls & issues Hood problem wireless charger screen going gray seatbelt issue gets stuck fuel pump remote start does not work properly is time consuming and very aggravating having to deal with this many issues + whatever the future brings on a new vehicle and ofcurse the dealer gives you the runaround trying to blame it on anything and not assuming responsibility they already got their money so they dont care any more. on a positive note you can only make the MISTAKE of buying a Mitsubishi vehicle one time. not only will I not recommend buying this brand but I will express my opinion and experience with it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Loved the car...until I had a problem

Laura, 11/12/2021
2022 Mitsubishi Outlander SEL 4dr SUV AWD (2.5L 4cyl CVT)
91 of 99 people found this review helpful

I bought the 2022 Outlander SEL Touring. Everything about it was great - interior design, comfort, smooth ride, nice pickup for a small SUV. But then a wheel baring cracked. I started hearing a "clicking" noise every time I turned the steering wheel. Now it is sitting in my local service department waiting on a part that won't come in until end of January 2022 (the writing of this review is November 2021). Very disappointed that a brand new car would already have problems.

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3 out of 5 stars

Beautiful SUV but a mechanical nightmare!

Randy, 11/27/2022
2022 Mitsubishi Outlander SEL Special Edition 4dr SUV (2.5L 4cyl CVT)
51 of 55 people found this review helpful

I purchased a brand-new Mitsubishi Montero in 1995 and drove this SUV for 10 years without a single mechanical issue, it ran strong and was a beast in bad weather. So, when Mitsubishi came out with the Outlander, I was ecstatic that Mitsubishi was coming back on the scene with this well-designed SUV that reminded me of a Land Rover. With this in mind, I decided to go for it and purchased the diamond black SEL, S-AWC Launch edition. When I test drove one, I did notice the hood flutter and informed the salesman, in which, I was told, that it would need a minor adjustment, which made no sense to me on a brand-new vehicle that took 5 years to launch and tested for quality control throughout the engineering process to assess the quality and performance of the vehicle. The idea behind testing these cars is to allow manufacturers to work out all the kinks and potential problems before going into full production. Therefore, I purchased the SUV in December 2021, I did experience the hood fluttering, but having a mechanical background, I looked under the hood to see what adjustments these engineers failed to make and saw that there are 2 black rubber hood stoppers on the left and right side on the bottom, where the hood indentation makes contact with them when the hood is closed. I screwed the rubber pieces all the way out, and reinserted them, twisting them one full turn until the arrow faces in the direction of the engine. Then I took 2 felt pads, the pads you put under chair legs to keep them from scratching the floor and placed the sticky side down on the rubber stoppers. Closed the hood and went for a ride and the hood stopped the vibration and fluttering. However, on really windy days there is very little fluttering enough for me to feel comfortable driving and not worrying about the hood dislodging. If the hood doesn't close securely, adjust the rubber stoppers so the hood can close. Now, the next issue, I went for a drive and got half a mile from my home and the Outlander without warning just shut off. I pulled to the side and tried to start it to the point of the battery losing voltage. I had towed back to my home where I have the testing equipment and diagnostic tools to see why this SUV with 8000 miles just died on me. With the help of my son who is a professional mechanic, we determined it was the fuel pump shorted out based on the computer code. The next day I towed it to the dealer, wrote down all the symptoms that appeared after it shut off and thinking this would be a simple fix taking a few days, but that turned into 3 months without this vehicle, and it was the fuel pump, which was on back order and the fuel gauge. I had to get forceful with the dealer and made them get a Mitsubishi rep involved just to get a rental. After finding out that the robots that installed the fuel pumps didn't do it correctly and didn't get the wiring right which shorted the pump is what caused what could have been a serious accident if this occurred on the highway in traffic putting me and my family in harm's way. Therefore, I precede to take legal action against Mitsubishi, and now have a pending lawsuit against them. I used the Lemon law of my state and if the dealer is giving you the run around, you can file a complaint with the State Attorney General, they could be fined, and have their franchise license revoked, or you file a complaint against the dealer's surety bond with DMV Business regulation section or the licensing board. Mitsubishi is jeopardizing the lives of thousands of their customers allowing this mechanical issue to go unsolved until a hood rips off while driving or being rear ended when the fuel pump fails in traffic. I'm very disappointed in such a promising SUV, buyer beware!!

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

3 months and won't start!!!!

Nina L, 11/02/2021
2022 Mitsubishi Outlander SEL Launch Edition 4dr SUV AWD (2.5L 4cyl CVT)
104 of 114 people found this review helpful

We've had the vehicle 3 months. It had 3300 miles when we got it. It's the Launch Edition, and we really like it. We had a 2018 Outlander phev, but it was really uncomfortable! We traded it in, and things were fine until yesterday. My husband got in it to go to work, and it won't start. We called Roadside Assistance, and we waited 5 hours before the tow company asked to come in the morning. It was 12:30 am, so it was fine. The Roadside Assistance hung up on me many times. The tow truck couldn't get it started. We had to contact Roadside Assistance again to tow it. They finally got it to the dealership. The dealership says it's the battery, but the tow guy didn't think so. It still wouldn't start even attached to another vehicle with jump cables and a battery charger. It just clicked. Mitsubishi released a vehicle with a vibrating hood that doesn't have any parts (batteries, filters, floor mats, etc). They're going to try a different vehicle's battery. They have yet to offer a rental or loaner or anything else. Our brand new vehicle doesn't work, and no one can be bothered to call us or be helpful. I pray it's just the battery, but I seriously doubt it. Now, we are not going to feel comfortable with the vehicle because we'll be worried it will continue. I tried contacting Mitsubishi, but they haven't responded at all. It's obvious they stopped giving a crap when they got paid. The dealership acted like we were crazy when I called them telling them it was dead, and they tried blaming us for leaving it on or causing the problem. This is our second Mitsubishi, and depending on whether or not they take care of the problem potentially our last.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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