Used 2016 Volvo XC90 T5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo 8A) Consumer Reviews
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Great looking car just not reliable
I leased my 2016 xc90 in May and it has been in the shop 5 times!!!! First it needed a software update, then the engine light just came on, then I needed 4 spark plugs replaced etc!!!!! It's a great looking car, but too many glitches. No warning when you are low on gas, Nav takes forever to load up, air condition is so loud it's like your flying in an airplane. Those "great seats" are wearing down already.
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Don't waste your time
We brought our xc90 back on June of 2015 after trading in our 2013 xc60. It was one of the first models, fresh off the assembly line. It is a beautiful car. But don't let it's looks fool you. The first 6 months were great. Then things started to go downhill. The first thing that happened was the hood flew open while we were driving. Luckily we were on a city street and were only driving 30 miles per hour; this could have been a disaster. We had the car towed to the dealer. They identified a faulty hood release and fixed the body work free of charge. Next we started to notice that the safety system is too sensitive. We had 2 instances of the car stopping itself (braking) for no apparent reason while in city traffic. Again, disaster was averted due to low speed and traffic. The car also has electronic and braking issues. Out of the blue the brakes started squealing and grinding to the point that it was undrivable (at 11k miles). Had it towed to the dealer where the front and rear brakes and rotors had to be replaced. While there, I asked that the software be updated (the dealer couldn't manage to figure it out when I was last there). They had problems with it. My car was out of service for 2 weeks due to an inability to update the software that controls many features of the car. A week after I picked it up I took it back because the brake light would not go off and all of the tire sensors were on. It's been there for the last 2 weeks and they can't figure out how to fix the issues. Shame on volvo for using its customers as guinea pigs; the car has many issues that they are working out in the field and it's not okay! Save your money, time, and energy and buy something else! I've moved on to a lovely audi!
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Great ride but electronic nightmare
I love the ride and the drive of this vehicle. However, it has had one electronic glitch after another-each computer reboot leads to a new issue that can't seemed to be resolved at the dealer (Volvo of Louisville). The touch pad has gone completely blank, the temperature gauge can have wild swings, the apps don't work well- the latest is that when I start the car or first back it up in the morning, the radio changes from sirius XM to a Christian FM channel. I have the beige Napa leather seats but the drivers seat has worn thru the finish and I await a new seat cover for a car that is 11 months old. Unless you have much time to spend at the dealer, I would not recommend this vehicle. I tried to trade it in, at the dealer where it was purchased, and was told I would have to pay $52000 in addition to turning in this vehicle to get an similar XC90 ($32000 is owed). Shocking, right? but Kelly the manager said this was her best offer. Do the math, my car is worth about $23000 according to this manager. I would consider this extremely poor resale or an extremely poor manager. Anyhow I'm stuck with an untrustworthy and overpriced vehicle for now. UPDATE (March 2018): Most glitches have been worked out except now my phone won’t pair with the car. I opted not to pay for Volvo on Call ($10/month) so most apps don’t work. Drivers seat cover was replaced but still stains badly and never looks good. It was deemed that the passenger seat was not worn enough to warrant replacement but it just doesn’t look good for a luxury car. Would not buy this car again despite it’s great ride. UPDATE: Sept 2018: The electronic glitches seemed to have been corrected. Same issues with the seats- they stain very easily. I did take out the seat warranty but doubt it will cover. The dent warranty didn’t cover a fist sized dent when I accidentally backed into an ornamental tree. Yes, the back up sensor was beeping but I was trying to avoid the basketball goal and didn’t see the tree! It’s still a great ride and I do enjoy driving the vehicle along with the satellite radio.
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Classy, Safe Family SUV
Volvo's attention to detail is everywhere. Safety features and craftsmanship are apparent throughout the vehicle. Comfort and features make it a pleasure to drive..
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Ken
Love this vehicle!
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