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Used 2015 Ram Promaster Cargo Van 2500 High Roof Promaster Cargo Van Review

Consumer reviews

Read what other owners think about the 2015 Ram Promaster Cargo Van 2500 High Roof Promaster Cargo Van.

5 star(0%)
4 star(29%)
3 star(0%)
2 star(0%)
1 star(71%)
1.9 out of 5 stars
7 reviews

Most helpful consumer reviews

1 out of 5 stars

Complete Garbage

Eric, Kingston, NY, 11/11/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
Poorly designed period. Horrific, unreliable hunk of GARBAGE. Purchased a little over a year ago and have had so many problems I feel like suing Ram. Its been back to the dealership at least a dozen times for in many cases the same repairs. To be completely honest I could sit here and write a book about how pathetic this vehicle is. I am left feeling completely ripped off. Stay away … from Ram Period.
1 out of 5 stars

2500 diesel run away from it.

Alpha Tech, Gilbert, AZ, 08/31/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
Our company put about 2 to 3000 miles every two weeks on the vehicle. Vehicle is in the shop every two weeks diesel exhaust problems. Vehicle will slowdown in the left lane to 5 miles an hour sometime right after service due to diesel exhaust system. Headlight will go every few months( very hard to change without going to dealer). Our probables began at 6 to 8000 miles and escalated by … 21,000 miles. Parts very slow to get to dealer many dealers do not know how to work on the vehicle. Radio antenna will blow off. At a little over 100,000 miles we sold the vehicle off to auction.
1 out of 5 stars

Lemon

Jeremy Main, Sandpoint, ID, 04/09/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
Worst vehicle my company has ever purchased. In the shop more than its on the road. Dodge customer support is terrible at best. Problems included brakes locking up when below 32 degrees outside, side door broke and wouldn't close, headlight housing full of water when raining, engine light on a total of 20 different times each time going into limp mode and needingredients 1,000.00 and up … repairs. Ended up having to write out a check for 6,000.00 just to trade it in on a different vehicle as the resale value is the worst I've ever seen.
4 out of 5 stars

Just Bought Our Third

Mike, Chicago, IL, 09/27/2016
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
I am surprised by some of the negative reviews here. I purchased a 2014 ProMaster, and added another last year. Just purchased our third one, a 2017. Very happy so far. Yes the driving position is unusual compared to a car, but having grown up on VW Buses, I like it. The power door locks are a bit goofy, but otherwise the van is sensible and well thought out. Compared to the Sprinter … that we also own, this van feels light, but more responsive. It makes our Ford E series feel like the dinosaur it is. I like the low load floor the FWD offers , and it has been OK in the snow-no better or worse than our front engine/rear drive vans. The dealer has been great to us for both sales and service, although I do drive about 15 miles for it. Our much closer local dealer was very rude both when I went to look at the ProMaster for purchase and when we brought the Sprinter in for service (they were a Sprinter dealer at one time). It is not a Mercedes S class in terms of refinement, but it is a work van and as a work van this has proven to be a functional, reliable tool. I own a plumbing service business in Chicago, so we deal with very harsh weather changes, brutal potholes, tons of traffic, and many stops.

Edmunds Summary Review of the 2015 Ram Promaster Cargo Van 2500 High Roof Promaster Cargo Van

Pros & Cons

  • Pro:Massive cargo space
  • Pro:low step-in height
  • Pro:available fuel-efficient diesel engine.
  • Con:Steering wheel doesn't offer tilt adjustment.


Full Edmunds Review: 2015 Ram Promaster Cargo Van Promaster Cargo Van

What’s new

An all-new addition to the Ram commercial-vehicle lineup last year, the Ram ProMaster Cargo Van is unchanged for 2015.

Edmunds says

Thanks to its sensible European roots, the 2015 Ram ProMaster full-size cargo van is a great option for American business owners, as it offers a space-efficient design with a user-friendly interior and solid powertrain choices.

Vehicle overview

The look of business-oriented vans is rapidly changing in America, as increasingly cross-national U.S. automakers look to adopt the best ideas from their worldwide markets. Traditional vans based on heavy pickup truck components are on their way out, and they're being replaced by taller, narrower, lighter-weight vans like the 2015 Ram ProMaster Cargo Van that drive more like conventional cars. The model for this sea change is of course Europe, where fuel is more expensive and roads are less ample. Ram has derived the ProMaster cargo van lineup from Fiat's Ducato, a front-wheel-drive van revered for its durability, easy driving manners and miserly running costs.

One of the Ram ProMaster's most important attributes is its wide variety of configurations. There are 1500, 2500 and 3500 versions offering varying levels of capability, two wheelbase choices for the 1500 and 2500, a low-roof choice for the 1500 and an extended-body option for the 3500 series. Regardless of how you configure it, the ProMaster's tall but tidy profile is great for maximizing cargo and permits users to stand much more upright when working inside the van. This is a fantastic development for contractors who spend a lot of time in the rear of the ProMaster and provides upfitters and other modifiers with a wider range of equipment possibilities. And all that height generates serious cargo-carrying potential: There are as much as 463 cubic feet of cargo capacity available in the largest ProMaster configuration.

The 2015 ProMaster's front-wheel-drive layout allows for a short hood that greatly eases parking and tight turning while affording the driver great forward vision. Buyers also benefit from the van's European origins in that there's an optional turbocharged diesel engine, a 3.0-liter four-cylinder unit with V8-like torque that can handle large payloads. Also available is a stout 3.6-liter gasoline V6 from Chrysler's engine lineup, which is passenger-car refined yet still up to the demands of serious commercial duty, as it's able to handle payloads of up to 4,440 pounds.

Buyers will find that the 2015 Ram ProMaster has plenty of competition in the form of vans such as the recently released Ford Transit, as well as the Nissan NV Cargo Van and Mercedes-Benz Sprinter. Several versions of the Transit offer three roof-height choices, while the Nissan and Mercedes vans mirror the ProMaster's two available roof heights. Ford's Transit offers gasoline and diesel engines, while the Mercedes Sprinter is diesel-only. The Nissan NV doesn't have a diesel-engine option, but is the only one of the four to offer a V8 engine. The 2015 Ram ProMaster Cargo Van has decades of Fiat's experience in the commercial van market behind it, but all of its competitors have their own unique attributes, so it's certainly a good idea to check out each to determine which might best address your particular use.

2015 Ram Promaster Cargo Van models

The 2015 Ram ProMaster comes in three main trim levels: 1500, 2500 and 3500. The 1500 is available with a low- or high-roof option, while the 2500 and 3500 are only available with the high roof. The 1500 is offered in 118- and 136-inch wheelbases while the 2500 offers a choice of 136- and 159-inch wheelbases. The 3500 is only offered with the 159-inch wheelbase, with a longer-body configuration for extra cargo space available as well.

Standard features for all include 16-inch steel wheels, a passenger-side sliding side door, air-conditioning, cloth bucket seats, power front windows, power locks, keyless entry, a telescoping (but unfortunately not tilt-adjustable) steering wheel and a four-speaker sound system with USB and auxiliary audio inputs.

Available options include alloy wheels, foglights, a driver-side sliding door, windows for the side and rear doors, power folding/heated sideview mirrors, an alarm system, rear parking sensors, a rearview camera, a cargo partition (with or without a sliding window), navigation, heated seats, swivel seats, a suspension driver seat, adjustable lumbar support, a double passenger seat, a leather-wrapped steering wheel, upgraded audio with Chrysler's Uconnect 5-inch touchscreen display, Bluetooth connectivity and voice commands, steering-wheel-mounted controls, satellite radio, cruise control and interior wall paneling.

There are several option packages, including the Premium Appearance package (bright grille and foglights), the Interior Convenience package (overhead shelf, under-seat storage tray and locking glovebox), the Cargo Convenience group (cargo net and sidewall tie-down rings) and a towing package.

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Performance & mpg

Standard on all 2015 Ram ProMasters is a 3.6-liter V6 engine that produces 280 horsepower and 260 pound-feet of torque. Power is sent to the front wheels via a six-speed automatic transmission. Optional is a 3.0-liter four-cylinder turbodiesel with 174 hp and 295 lb-ft paired with a six-speed automated manual transmission. Properly equipped, the ProMaster can handle payloads of up to 4,440 pounds (payload capacity varies according to the configuration you choose) and tow up to 5,100 pounds.

Commercial vans such as the 2015 Ram ProMaster Cargo Van are not subject to conventional fuel economy testing by the Environmental Protection Agency and do not have published EPA fuel economy ratings.

Safety

Standard safety features for the 2015 Ram ProMaster include front, side and side curtain airbags, antilock disc brakes, hill start assist, stability control (with trailer sway control) and traction control. Optional features include a roadside safety kit, rear parking sensors and a rearview camera.

Driving

It's remarkable how much more confidence you can have in piloting a large van when the hood is short and you sit high above it. That's the perspective from the 2015 ProMaster Cargo Van's driver seat, and you get further encouragement from the van's light steering and relatively compact turning circle. All these elements team up to deliver the impression of maneuverability, even in city traffic and parking, though care still has to be taken when reversing, even with the help of the optional rearview camera.

You'll like either engine. The standard 3.6-liter gasoline V6 comes straight from Chrysler's car lineup, so it's smooth, quiet and much more refined than you'd expect an engine in a commercial van to be. The turbodiesel engine's forte is efficiency and low-speed pulling power. It's noisier than the gasoline engine, particularly until it warms, but the diesel's overall refinement is entirely sufficient and it moves the ProMaster with real vigor at suburban speeds. Along with the fine manners, either engine has plenty of chops for hauling, with the diesel probably preferable for stop-and-go delivery work, even if its maximum payload ratings slightly trail those of the gasoline V6.

Interior

Functionality is the watchword for the 2015 Ram ProMaster's interior, with controls and instruments designed based on decades of Fiat's commercial-van experience. The ProMaster's gauges are large and clear, with a multifunction display centered between the speedometer and tachometer. Climate control comes via a straightforward, three-knob layout for temperature, fan speed and directional control. Audio controls are mounted high on the dash (some will have to lean forward a bit to reach them), with the optional 5-inch Uconnect touchscreen audio system a worthwhile upgrade for those who plan to use the van for longer trips. Extended stints behind the wheel are eased by the well-bolstered captain's chairs (swivel mounts are an option), but the lack of tilt steering wheel adjustment might result in a less than optimal driving position. Meanwhile, there are plenty of well-placed storage areas and cupholders.

The ProMaster 3500 can swallow up to 463 cubic feet of cargo, and although the number's not quite up to the Ford Transit's maximum of 487 cubic feet, it's nonetheless a serious cave to fill with either cargo or customized upfitter components. As you might expect, the 2015 ProMaster can be ordered with solid walls and rear doors or with a choice of windows. Some buyers will find the optional sliding rear door on the driver side a boon for easy entry to the cargo area.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2015 Ram Promaster Cargo Van in Ohio is:

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