Used 2015 Lincoln MKC Black Label 4dr SUV AWD (2.0L 4cyl Turbo 6A) Consumer Reviews
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I have NEVER been so disappointed in a Ford product or their Customer Service as I am right now!
swim_mom, Independence, OH, 03/10/2015
Lincoln MKC Black Label 4dr SUV AWD (2.0L 4cyl Turbo 6A)
53 of 65 people found this review helpful
I have only ever owned Ford products and I had to have the New MKC, I bought the 1st on the lot. Lets just say, total disappointment!! My transmission "shattered" in the middle of the highway at 9k miles, all the ABS sensors have been replaced, the emergency brake engages sporadically while I am driving. This vehicle is not safe to drive and has left me in unsafe conditions on several occasions, that is not what I paid $45,000 for. I filed Lemon Law with the BBB so now Lincoln has told me that they can no longer help me or repair my vehicle under the warranty because I had to go and file a complaint with the BBB as my right as a consumer. I have never been treated so poorly in my life!
Good car but VERY ford!
Ben, Ijamsville, MD, 04/10/2018
Lincoln MKC Black Label 4dr SUV AWD (2.0L 4cyl Turbo 6A)
16 of 19 people found this review helpful
My family has a lot of cars; this one is perfect for my Mom. While technology, safety, and ease of use is exceptional this car lacks refinement. While quieter than many other cars, once you hit 70mph you will hear road noises, this is masked by having an amazing sound system (better than most cars). The drive is generally soft and smooth, and the first time you drive it it’s a good amount of fun; but after the 14th-1000th drive it feels artificial. Electric steering has no feeling, acceleration is all or nothing with a touchy throttle, the car handles well but only because of torque vectoring (safety feature where some of the will wheels brake indpendently as determined by computer), and the engine has a very annoying grinding sound especially at high revs. Braking; however, is very smooth and much better than any previous ford I’ve been in. There’s a very unrefined jerk the car gives when you shift into drive, or when you take your foot off the gas. Interior is good, it’s very attractive with customizable lights and attractive gauges but again like a Ford it gets small details done exceptionally well but massively drops the ball on large quality details. Steering wheel feels cheaper than what you’d expect on a nissan, there are gaps underneath the cover with the lincoln badge big enough for a finger. The plastic bits on major areas you make contact with everyday feel poorly held together, and the key is just chrome covered plastic. Alright all that out of the way, why do I say car is 4/5 stars over all? It’s more reliable than similar cars and a better value. Although I personally dislike it and notice all the small issues (and left several out) the cars only major flaws are a lack of refinement. If you’re looking for a crossover suv that looks really nice and is loaded with features that drive the car for you, you’re in luck. While driving you won’t even notice the lack of refinement if you haven’t driven a hundred other cars. Most of it is superficial, and the sound system is so good you might just not care anyway. All in all the low information gauges (which I haven’t previously mentioned) are much more annoying than the cost cutting feel of the car. Because of this 3 or 4 out of 5 stars is the most accurate way to describe the car.
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Great Luxury Crosssover for the price
Doctor B, Chicago, IL, 03/31/2017
Lincoln MKC Black Label 4dr SUV AWD (2.0L 4cyl Turbo 6A)
3 of 3 people found this review helpful
The supposedly outstanding customer service and overall "Black Label" experience is horrendously overrated, but the interior aesthetics of the vehicle options and bettter resale value make it almost worth it. There is room for improvement in the seat controls and lumbar support, but otherwise it is the most comfortable car I have ever had for long trips. It was also better than every other luxury car I test drove at cancelling out noise from the outside. MPG is not as great as it could be, and some of the interior finishes are made of junky plastic that can break or scratch easily, the storage compartment that exists in lieu of a traditional shift gear is poorly designed for ideal use, and it is easy to inadvertently hit the shift gear buttons---luckily my dogs can't reach the break pedal at the same time to shift from park, but they do often turn on the hazard lights if I leave them alone!
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Black MKC
Allan, Akron, OH, 09/28/2022
Lincoln MKC Black Label 4dr SUV AWD (2.0L 4cyl Turbo 6A)
0 of 1 people found this review helpful
Awesome