12 of 53 people found this review helpful
Most uncomfortable Lexus I have ever owned
By hmbcoastsider on
Vehicle2014 Lexus ES 300h 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
ReviewI've owned a Lexus for 13 years and and always loved them.
So I was hoping for a similar experience when I bought the 2014 Lexus ES 300h, premium package.
The car drives fine, although there is that hesitation every time you start up after stopping, which is common with many hybrids.
After three years of ownership, I am still only getting only 30 mpg, and always have. I don't drive fast, and I drive the way they say to in the manual to maximize mileage.
The boxy styling is ugly. The interior materials are much lower quality than past Lexuses I have owned.
But the worst problem is the ventilated seat.
It is very uncomfortable.
It is so bad that my back hurts every time I drive it.
I complained and the service manager acknowledged "some" people feel just like me and offered to put extra cushioning in the back, although that would void the ventilation; I said OK and although better, it is still a terrible seat which makes me hate this car more and more every day.
I went to trade it in and the value today is 65% less than what I paid for it three years ago. Perhaps typical.
- Quality of materials
- Cargo storage
- Interior design
- Rain snow traction
- Purchase cost
- Fuel economy
- Resale value
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