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Used 2018 Jeep Grand Cherokee Trailhawk SUV Review

Consumer reviews

Read what other owners think about the 2018 Jeep Grand Cherokee Trailhawk SUV.

5 star(50%)
4 star(25%)
3 star(12%)
2 star(0%)
1 star(13%)
4.0 out of 5 stars
8 reviews

Most helpful consumer reviews

4 out of 5 stars

Getting Jiggy with it.

ALEX K, Simi Valley, CA, 03/18/2018
2018 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
A wide variety of models. I chose the Trailhawk with the driver assist radar technology, it had all the options of a Mercedes GLE, but nearly 40% less cost. I drive about 25k miles a year so leasing was not an option. the car is top notch. I especially find the Trailhawk's signature racing stripes on a White JGC with dark gray matt finish wheels, my pick of the litter. I will say … however, after owning it for 3 months, i have experienced MPG is 15.5 STREET and 20 HWY. Also, there seems to be a glitch with the radio. It keeps displaying my local weather and surf report every 1/2 hour or so. It's annoying but more so distracting. forcing me to close the popup window on the screen each time. The dealer keeps telling me they are aware of the problem and a software update is forthcoming. Overall, with the rebates and incentives, you get your bang for the buck even if it's going cost you a little extra at the pump.
3 out of 5 stars

5.7 4x4 trailhawk 41,000 miles

First and last jeep, Orlando, FL, 05/26/2018
2018 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
I bought this brand new and with 3800 miles it’s in the shop. Back up camera won’t work and can not turn off the radio. I think it’s a bad mother board. My new delight is when it starts up and I shift in to reverse or drive the trans clunks in to the gear. This trans will not go 100,000 miles before it’s dead. I have ALL the options except the dvd/cd player. It’s a stiff ride and not … made for long hauls. The sales rep said it’s 87 octane, but the owners manual says for the 5.7 it needs 89 octane. If you tow, like I do, not a good choice. The trans will shutter and the Jeep will grind and stop. High cost to owner and its junk. So, now that I have 41,000 on this thing I have more of a solid take on this thing. First off, this is not your old Jeep. The old Jeeps were made much differently. It’s way over priced like all cars, but the value still is not there. It’s in the dealership often for sound banging sound or the console is acting up and needs rebooting. If you haul anything the brake system will make it a task if you try to back up. I would never buy this brand again. It’s very expensive to maintain.
4 out of 5 stars

Wanted a Wrangler or Grand Cherokee. Easy choice.

Doug B, Providence, RI, 11/04/2018
2018 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
Hi folks. I was driving a 2015 Lexus GS350 AWD and was bored to death. Don’t get me wrong, I wasn’t suffering in any way; it’s a fast, comfortable car. If that’s what you want you can get a loaded Honda Accord 2 liter turbo with 252 HP for $25,000 less, though it won’t be all-wheel drive or have the Lexus name, which I don’t care about. So after about 6 months I was missing having an SUV … wishing I’d bought won. Fast forward to 2018. The new Wrangler JK was out, and I watched all the videos. Same engine but more civilized interior and compliant ride. I saw it at the NY automobile show and was salivating. People couldn’t wait to get into it, especially kids. At the same time, I was intrigued by the Grand Cherokee Trailhawk, which debuted in 2017. This is the most rugged of the Grand Cherokee models. Now I should point that I don’t go off road, though I did run over someone’s flowerbed once. But I still wanted a highly capable SUV for northeaster winters and skiing. My favorite features are: • Kevlar-reinforced tires! I know I won’t be in a shootout anytime soon but that sounded pretty cool • Huge panoramic sunroof • Highly bolstered leather seats from the SRT—the limited does not have these • Steering-wheel mounted controls to make calls or send texts without sacrificing safety • Plenty of power • Absolutely outstanding comfort and ride (more on this in a moment) • Standout black hood decal • Beautiful color scheme with no chrome—very bold and eye catching • Great standard sound system • Heated steering wheel, and seats front and rear • Reclining rear seats • Tons of cup holders and USB ports front and rear • Blind spot monitor (not available in all Grand Cherokee models) • Roof rails As I said, I had wanted a new Wrangler JL and I drove it. It’s a very unique vehicle, but it’s not in the same category as the Grand Cherokee. Not a bad thing! But if you’re deciding on the 2, as I was, you need to drive them both. The Wrangler has the vaguest steering I’ve ever experienced. You have to drive it to understand. Over about 60 miles an hour it sort of sways from one side of the lane to the other, and you have to constantly course correct. It makes sense not to have tight steering when you are driving on rock trails, but that’s not what I do. Also, there’s quite a bit of wind noise. The Wrangler is an incredible vehicle and owners absolutely love them. Resale value is among the highest of any vehicle, and it looks awesome. I had a choice to make. That choice escaped when I drove the Trailhawk. We drive 4 hours to see our son in school and I honestly could not see driving it in the Wrangler. Too much work. The Trailhawk drives just beautifully, and you ride in great comfort and security. For me it was an easy choice and I could not be happier. If I had the money would I buy both? Quite possibly! Now, it is a Jeep so it’s not free from problems. The first recall, on the cruise control, was after a month. Also, the key fob is not very sensitive. Meaning when it’s in your pocket and you go to lock the doors it might not work. I often have to take it out and hold it by the door. By way of contrast, my wife never takes her Honda key out of her purse and her 2017 CRV always unlocks and operates flawlessly. Also, the pop-up weather alerts are annoying and you cannot stop them. Distracting. I believe this is a Sirius feature. I did splurge and buy the $3,000 lifetime warranty. I know, I know, it’s a ton of money. But again, it’s a Jeep. The peace of mind knowing that all engine, transmission, and electronic parts are covered forever is worth it to me. I may get other vehicles down the road but I’ll always have this beauty. It’s a keeper. If you have any questions, please let me know!
5 out of 5 stars

Spent a lot of time on research-not dissapointed

Raven Trailhawk, Washington, DC, 05/10/2021
2018 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
We spent a lot of time reviewing the options for a late-model, true 4WD vehicle that we wouldn't be afraid to take off-road that would also be a great long-distance driver. We also preferred to have more power and, since we were going to have to do cross-country drives we wanted to have adaptive cruise control. I test drove several different vehicles including the 2018 Toyota 4Runner … TRD-Pro. The 5.7L V-8 Jeep Grand Cherokee Trailhawk was the obvious choice as soon as we test drove it. After 8 months of ownership and 3 round trips from the East Coast to the West Coast, and numerous shorter trips in between, we are more convinced than ever that the Jeep was the best choice.

Edmunds Summary Review of the 2018 Jeep Grand Cherokee Trailhawk SUV

What’s new

  • A new high-performance Trackhawk model joins the lineup
  • Standard equipment now includes 7-inch entertainment touchscreen
  • Part of the fourth Grand Cherokee generation introduced for 2011

Pros & Cons

  • Pro:Plush interior with plentiful luxury and technology
  • Pro:Enough off-road ability to conquer practically any trail
  • Pro:Available V8 engines offer substantial power
  • Pro:Impressive tow ratings for the class
  • Con:Firm ride quality may disappoint, even with air suspension
  • Con:Limited cargo capacity compared to top rivals


Which Grand Cherokee does Edmunds recommend?

There's no bad Grand Cherokee in the lineup, and picking one is largely about getting the capabilities you want or need. But if we had to choose just one, we'd go with the Trailhawk trim level. With special features such as off-road skid plates and low range gearing, it's prepared for any trail you might want to tackle. It's still useful for your daily commute, too, and can be fitted with pretty much all of Jeep's luxury-oriented features.

Full Edmunds Review: 2018 Jeep Grand Cherokee SUV

What’s new

Want power? Jeep is here to help you out by stuffing a 707-hp supercharged V8 into the nose of the new Grand Cherokee Trackhawk. It's more performance-focused than the existing 475-hp SRT. Finally, the 7-inch touchscreen is now standard; the 8.4-inch screen remains optional.

Vehicle overview

Whatever you're looking for in an SUV, the 2018 Jeep Grand Cherokee likely offers it. Depending on how you equip it, it can be well-rounded and luxurious, an off-road specialist or a hot-rod SUV. It's one of our favorites in the midsize SUV class.

Since it's a Jeep, you'd expect that the Grand Cherokee will offer class-leading off-road abilities, and it delivers. With special four-wheel-drive systems, available skid plates and multiple drive modes for varying surfaces, it goes much further off-road than the average SUV. But what you might not expect is the the Grand Cherokee's performance side. On top of the decently powerful standard V6 engine, the Grand Cherokee offers three V8 engine options, including a 475-horsepower V8 under the hood of the SRT model and the truly bonkers 707-hp Trackhawk model.

Stack up all the unique features, add them to the Grand Cherokee's inherent utility and you've got an SUV with something for just about everyone.

2018 Jeep Grand Cherokee models

The 2018 Jeep Grand Cherokee is a five-passenger midsize SUV that comes in seven trim levels: Laredo, Limited, Trailhawk, Overland, Summit, SRT and Trackhawk.

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Most Grand Cherokees are available with rear-wheel drive (2WD) or four-wheel drive (4WD), Trailhawk is 4WD only and the SRT and Trackhawk get specialized all-wheel-drive systems. All Grand Cherokees are reasonably well equipped but certain upgrades are offered only on higher trims, including the 8.4-inch touchscreen and the optional V8 engines.

Standard feature highlights for the base Laredo include a 3.6-liter V6 engine (295 horsepower, 260 pound-feet of torque), an eight-speed automatic transmission, 17-inch wheels, heated mirrors, a rearview camera, rear parking sensors, keyless ignition and entry, dual-zone automatic climate control, Bluetooth, a 7-inch touchscreen with Android Auto and Apple CarPlay support, and a six-speaker sound system with satellite radio and two USB ports.

The Laredo E package adds a power-adjustable driver's seat, a few visual tweaks and the further option to add 18-inch wheels, the upgraded 8.4-inch touchscreen with navigation, heated front seats and a heated steering wheel, a power liftgate and remote start.

The Upland is a further optional Laredo package and comes standard with Jeep's Quadra-Trac I full-time 4WD system (similar to what's on the Trailhawk, but without a low-range gearbox). You also get 20-inch wheels, a blacked-out appearance package, heated seats and steering wheel, and the option to add a power sunroof and the 8.4-inch touchscreen with navigation.

The Altitude package for the Laredo trim keeps the blacked-out exterior trim but skips the standard 4WD. The Altitude comes standard with heated front seats and a heated steering wheel, leather seats with simulated suede inserts, a power liftgate, remote start, and the 8.4-inch touchscreen with navigation. The higher trim levels' nine-speaker stereo is an optional upgrade, as is a sunroof.

If you're looking for more creature comforts, then check out the Limited trim level. On Limited and above, you can go with the standard V6 or you can opt for the optional turbocharged 3.0-liter diesel-powered V6 (240 hp, 420 lb-ft of torque). The 5.7-liter V8 (360 hp, 390 lb-ft) is available but only with 4WD.

Other standard equipment on the Limited includes 18-inch wheels, remote start, auto-dimming driver-side and rearview mirrors, a power liftgate, a 115-volt power outlet, a heated steering wheel, heated front and rear seats, leather upholstery, power front seats and driver-seat memory settings.

Available options include a dual-screen rear-seat entertainment package, a suite of driver aids (adaptive cruise control, forward collision warning with automatic emergency braking, lane departure warning, parking assist, and automatic wipers), and the Luxury Group II package, which adds the nine-speaker stereo, xenon headlights and automatic high beams, a dual-pane sunroof, ventilated front seats, a power-adjustable steering wheel, and the 8.4-inch touchscreen with navigation.

Most of the Trailhawk's off-road gear can be added to the 4WD Limited with the Off-Road Adventure II package. The Limited can also be equipped with the Trailer Tow package, which adds a Class IV hitch receiver, 7- and 4- pin wiring harness, a full-size spare tire, load-leveling suspension, and additional engine cooling. This towing equipment is standard on higher-trim 4WD Grand Cherokee variants.

The Sterling Edition package is a variant of the Limited meant to celebrate the Grand Cherokee's 25th anniversary. It adds quite a bit of chrome exterior trim, some special Sterling Edition badging, 20-inch wheels, and on the inside unique leather upholstery and extended leather trim. The 8.4-inch touchscreen, nine-speaker stereo, blind-spot monitoring, and rear cross-traffic alert are also standard with the Sterling Edition.

The off-road-oriented Trailhawk trim level is our choice for the Grand Cherokee. Without a doubt, it's one of the most capable off-road SUVs in its class. On top of the Limited trim, it adds unique exterior styling flourishes, different 18-inch wheels with off-road tires, four-wheel drive with low-range gearing (Quadra-Trac II) and an electronic rear differential that works with a terrain-selectable traction control system (Quadra-Drive II).

The Trailhawk also has an adjustable air suspension (Quadra-Lift) with increased suspension travel and other Trailhawk-specific tuning, hill ascent and descent control, underbody skid plates, trim-specific interior styling, and an upgraded instrument cluster display with exclusive off-road features, power-folding mirrors, ventilated front seats, an 8.4-inch touchscreen interface, a navigation system and a nine-speaker sound system.

Next in the Grand Cherokee lineup is the Overland. It has a few more luxury options and shares the Trailhawk's latter four standard features as well as a mainstream version of its air suspension. It's also equipped with 20-inch wheels, automatic wipers, xenon headlights with auto high-beam control, LED daytime running lights and foglights, a dual-pane panoramic sunroof, a navigation system, a power-adjustable steering wheel and extended leather upholstery. The Off-Road Adventure II package is available, as is the rear-seat entertainment package, the active safety feature suite, and the Trailhawk's Quadra-Drive II system.

The High Altitude package adds blacked-out trim, the suite of driver aids, and a dual-pane sunroof to the Overland. Quadra-Drive II and rear-seat entertainment are available options for High Altitude-equipped Overlands, along with a 19-speaker stereo system.

If you want most of the creature comforts that the Grand Cherokee has to offer, definitely consider the Summit trim. It includes the Overland's standard equipment, plus polished 20-inch wheels, headlight washers, front parking sensors, a self-parking system (both parallel and perpendicular), additional noise-reducing window glass, active noise-canceling technology, adaptive cruise control, blind-spot monitoring with rear cross-traffic alert, a forward collision mitigation system with automatic emergency braking, lane departure warning, upgraded leather upholstery with diamond-quilted accents, and a 19-speaker Harman Kardon audio system. (A full leather interior with even more coverage is an extra-cost option.) Most of the Summit's safety equipment is also available on the Overland trim level via the High Altitude package.

A bit out of the standard structure is the high-horsepower SRT trim level. It is broadly equipped like the Summit trim level with a few distinctions. Unique standard equipment includes a 6.4-liter V8 (475 hp, 470 lb-ft), a specialized all-wheel-drive system (tuned more for high-performance driving than off-road use), 20-inch wheels with performance tires, an adaptive sport-tuned suspension, sport-tuned steering and brakes, a sport body kit, a limited-slip rear differential and selectable performance modes.

Options for the SRT include a dual-pane panoramic sunroof, two different 20-inch wheel styles (carbon black or lightweight), upgraded brakes, extended and upgraded leather upholstery, the 19-speaker audio system, and a towing package.

Even further down the high-performance rabbit hole, there's the Grand Cherokee Trackhawk. The Trackhawk gets most of the SRT's standard equipment plus the supercharged 6.2-liter V8 (707 hp, 645 lb-ft), an upgraded eight-speed transmission, an upgraded adaptive suspension and Brembo brakes, more aggressive-looking bodywork, and lightweight 20-inch wheels with high-performance tires. There are also some unique interior design cues and upgraded upholstery to set the Trackhawk apart from the group.

Many of the higher trims' standard features are offered on lesser models as options. The dual-screen rear entertainment system with Blu-ray capability is also optional for the Limited, Trailhawk, Overland, Summit and SRT. Quite a few aesthetic upgrades are available as well, depending on trim level.

Trim tested

Each vehicle typically comes in multiple versions, although trim levels share many aspects.
The ratings in this review are based on our full test of the 2014 Jeep Grand Cherokee Summit (turbo 3.0L V6 diesel | 8-speed automatic | 4WD).

NOTE: Since this test was conducted, the current Grand Cherokee has received some revisions, including a new gearshift lever, the addition of electric-assist power steering and a weight reduction courtesy of some aluminum suspension components. Other findings remain applicable to this year's Grand Cherokee.

Driving

With many available engines and trim levels, there's a lot to choose from on the Grand Cherokee, but no matter which model you go with, off-road performance is rather good, even if handling isn't top-notch. The top-level Summit model we tested is the only Grand Cherokee that's not Trail Rated.

Comfort

The Grand Cherokee has excellent sound deadening, plus supportive seats and plenty of room to stretch out. Although we expected good things from the air suspension, it suffers in the city, struggling to soak up smaller bumps.

Interior

Jeep's most recent improvements certainly make the Grand Cherokee's cabin a nice place to be. The Uconnect infotainment system, materials and controls are at the top of the class, though the touchscreen forces too many steps for certain functions.

Utility

The Jeep Grand Cherokee is a capable tow rig and has decent cargo space. But three-row SUVs offer even more interior space.

Technology

Though the Uconnect system in the Jeep Grand Cherokee is one of the most user-friendly on the market, our test vehicle had several issues with reliability during operation. Knobs often failed to respond to inputs, and the satellite radio cut out so many times that we lost track.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2018 Jeep Grand Cherokee in Ohio is:

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