2021 Hyundai Palisade Review
2021 Hyundai Palisade Review
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The Hyundai Palisade might be new to the three-row crossover SUV segment, but it's already one of our top picks. Packed with value, comfort and capability, the Palisade has everything shoppers are looking for. Only the lackluster handling and mediocre fuel economy could be considered demerits, but they are minor ones given this well-rounded SUV.
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2021 Hyundai Palisade Review
by the Edmunds Experts
Pros
- Plenty of space for adults in all three rows
- Lots of standard and optional high-tech features
- Comfortable seating and ride quality
Cons
- Handling isn't as crisp as with some rival SUVs
What's new
- New range-topping Calligraphy trim level
- Restructured option packages
- Part of the first Palisade generation introduced for 2020
Overview
The Hyundai Palisade is a midsize three-row SUV that serves as the brand's biggest and most expensive SUV. Compared to the model it replaced, the Santa Fe XL, the Palisade is roomier, more comfortable and more refined. Typical Hyundai strengths also abound, as the Palisade is packed with features and backed by a comprehensive warranty.
Cost to DriveCost to drive estimates for the 2021 Hyundai Palisade SE 4dr SUV (3.8L 6cyl 8A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.80 per gallon for regular unleaded in Pennsylvania.
Monthly estimates based on costs in Pennsylvania
$214/mo for Palisade SE
Palisade SE
vs
$273/mo
Avg. Large SUV
Take one step inside the cabin and you'll find this Hyundai is one of the most luxuriously trimmed vehicles in the class. In fact, a new range-topping Calligraphy trim debuts for 2021, adding exotic luxury features such as quilted-leather door inserts and a suede-like headliner. Overall, the Palisade is one of our top picks in the three-row SUV class. But is it the right model for you? Read more about the Palisade in our in-depth Expert Review below.
Edmunds Expert Rating
Our VerdictThe Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.
Great
8.2
out of 10
edmunds TESTED
The Hyundai Palisade might be new to the three-row crossover SUV segment, but it's already one of our top picks. Packed with value, comfort and capability, the Palisade has everything shoppers are looking for. Only the lackluster handling and mediocre fuel economy could be considered demerits, but they are minor ones given this well-rounded SUV.
Rated for you by America's best test team.Performance
7.5/10
How does the Palisade drive? What the Palisade lacks in all-out performance it more than makes up for with a competent and well-rounded skill set. Accelerating from a standstill to 60 mph takes 7.6 seconds, which is an average time for a three-row SUV. High-speed passing can be done with confidence. In our emergency braking tests, the Palisade demonstrated strong and predictable braking. In more routine driving, the brake pedal is easy to control for smooth stops.
Handling and steering are less of a strong point, but the big Hyundai rarely feels sloppy or out of sorts as you drive around turns. Thanks in part to a smooth-shifting eight-speed automatic, the Palisade is a stress-free companion for both city and highway driving.
Handling and steering are less of a strong point, but the big Hyundai rarely feels sloppy or out of sorts as you drive around turns. Thanks in part to a smooth-shifting eight-speed automatic, the Palisade is a stress-free companion for both city and highway driving.
Comfort
8.5/10
How comfortable is the Palisade? Three-row SUVs aren't always hauling around six or seven people, so there's something to be said for having a little peace when it's just you. The Palisade delivers with minimal amounts of road and wind noise and a quiet yet effective climate control system.
The front seats offer a nice mix of support for cornering and comfort for driving long distances. Just about everybody should like them. The optional second-row captain's chairs are just as good and feel better than some front seats in other vehicles. Even the third row is decent and has a nicely contoured seat cushion.
The front seats offer a nice mix of support for cornering and comfort for driving long distances. Just about everybody should like them. The optional second-row captain's chairs are just as good and feel better than some front seats in other vehicles. Even the third row is decent and has a nicely contoured seat cushion.
Interior
8.5/10
How’s the interior? The Hyundai Palisade blurs the lines between near-luxury and luxury thanks to a well-appointed and comfortable interior for all its passengers. Though a few of the controls on the center stack are a bit of a reach, everything is laid out well and simple to understand. The driving position offers a commanding view out the front and sides, and the somewhat limited rear visibility can be offset with the optional surround-view camera system.
Rear passengers will also like the Palisade. The rear doors open wide, and you can easily slide the optional second-row captain's chairs up and out of the way by pushing a button. Once done, there's a clear path to the third-row seat.
Rear passengers will also like the Palisade. The rear doors open wide, and you can easily slide the optional second-row captain's chairs up and out of the way by pushing a button. Once done, there's a clear path to the third-row seat.
Technology
8.0/10
How’s the tech? The Palisade is equipped with several collision avoidance and mitigation systems as well as adaptive cruise control that operates down to a stop. Apple CarPlay and Android Auto are also standard, and numerous USB ports are spread across all three rows (although only one can be used for phone connectivity). The wide infotainment screen looks sharp, and it comes with navigation that offers several useful features.
Our Limited test vehicle also had the head-up display and rear-seat intercom features; both are useful. Sound quality from the upgraded 10-speaker sound system is decent but not outstanding. Another mild disappointment is the optional turn-signal camera display in the gauge cluster. It's gimmicky and can be distracting to use.
Our Limited test vehicle also had the head-up display and rear-seat intercom features; both are useful. Sound quality from the upgraded 10-speaker sound system is decent but not outstanding. Another mild disappointment is the optional turn-signal camera display in the gauge cluster. It's gimmicky and can be distracting to use.
Storage
8.5/10
How’s the storage? Trunk space is generous, with 18 cubic feet behind the third row and 87 cubes with both rows folded down. Beyond that, the hatch opening is wide and accommodating. There's also a useful underfloor compartment. The Palisade can tow up to 5,000 pounds when properly equipped, which is an average amount for the class.
Small-item storage is almost too much of a good thing: a fairly giant center bin with a retractable cover, a second bin on the floor between the front passenger seats, and a traditional center console. Cupholders are retractable but allow for smaller bottles to rattle about. Even the bulkiest car seats fit easily, and the seat anchors are easy to find.
Small-item storage is almost too much of a good thing: a fairly giant center bin with a retractable cover, a second bin on the floor between the front passenger seats, and a traditional center console. Cupholders are retractable but allow for smaller bottles to rattle about. Even the bulkiest car seats fit easily, and the seat anchors are easy to find.
Fuel Economy
7.0/10
How’s the fuel economy? The EPA estimates an all-wheel-drive Palisade will get 21 mpg in combined city/highway driving. We were able to match that with our test vehicle on our 115-mile evaluation route. Some rival SUVs offer better fuel economy. But you can run the V6 on regular gas, unlike some rival SUVs that require premium unleaded to return their rated power and fuel economy numbers.
Value
8.5/10
Is the Palisade a good value? The Palisade, and its corporate sibling, the Kia Telluride, might be the best value in the class. Everything is top-notch, from the driving experience to the interior quality to the standard and optional features. Even the base model seems to give you a bit extra, and in the top trims you get a near-luxury experience. Overall, we are very impressed with the quality and feel of the Palisade. You also get Hyundai's excellent 10-year/100,000-mile powertrain warranty and five-year/unlimited mileage roadside assistance.
Wildcard
8.0/10
The Palisade really blurs the lines between a luxury and non-luxury vehicle. Value and quality are everywhere. This Hyundai has a breadth of talents and is sure to find itself near the top of this competitive class for a few years to come.
Which Palisade does Edmunds recommend?
The SEL is undoubtedly the sweet spot in the Palisade lineup. It doesn't cost much more than the SE and comes with a dizzying number of quality-of-life upgrades. There are also a pair of option packages that allow you to get a few more goodies without jumping all the way to the Limited.
2021 Hyundai Palisade models
The 2021 Hyundai Palisade is a three-row midsize SUV sold in four trims: SE, SEL, Limited and Calligraphy. All models are powered by a 3.8-liter V6 (291 horsepower, 262 lb-ft of torque) that is paired with an eight-speed automatic transmission. Front-wheel drive is standard, and all-wheel drive is an option on all trims.
A second-row bench seat with seating for eight is standard on the SE and optional for the SEL. The SEL, Limited and Calligraphy come with second-row captain's chairs that reduce capacity to seven.
SE
The base SE model starts you off with:
- 18-inch alloy wheels
- LED headlights
- Heated mirrors
- Height-adjustable driver's seat
- Power-folding second-row seats
- 8-inch touchscreen
- Wireless Apple CarPlay and Android Auto
- Five USB ports (three up front and two in the second row)
- Rear Seat Quiet Mode (silences the speakers in the second and third rows)
The Palisade is also equipped with a healthy list of driving aids, including:
- Forward collision mitigation (warns you of an impending collision and applies the brakes in certain scenarios)
- Lane keeping assist (steers the Palisade back into its lane if it begins to drift over the lane marker)
- Rear parking sensors (alerts you to obstacles that may not be visible behind the vehicle when parking)
- Adaptive cruise control (maintains a driver-set distance between the Hyundai and the car in front)
SEL
Stepping up to the SEL adds:
- Sunroof
- Keyless entry and ignition
- Leather-wrapped steering wheel
- Auto-dimming rearview mirror
- Dual-zone automatic climate control
- Power-adjustable driver's seat with two-way lumbar
- Heated front seats
- Second-row captain's chairs
- Blind-spot monitor (alerts you if a vehicle in the next lane over is in your blind spot)
- Rear cross-traffic alert (warns you if a vehicle behind you is about to cross your vehicle's path while in reverse)
A second-row bench seat in lieu of captain's chairs is a no-cost option. Also available are two features packages that bridge the gap between the SEL and the Limited.
- Convenience package
- 20-inch wheels
- Self-leveling rear suspension
- Sound-reducing front side glass
- Hands-free liftgate
- Rear sunshades
- Wireless charging pad
- Two USB ports in the third row
- 115-volt household-style outlet
- Front parking sensors
- Premium package
- Convenience package
- Heated steering wheel
- Driver-seat memory settings
- Power-adjustable passenger seat
- Heated second-row seats
- Power-folding third-row seats
- Leather upholstery
- 10.25-inch touchscreen
- Navigation system
- Cabin intercom system
Limited
The Limited comes with all of the above features, plus:
- Dual-pane sunroof
- Automatic wipers
- Digital instrument panel
- Configurable ambient lighting
- Head-up display (displays important information in your sight line onto the windshield)
- Thigh extension and four-way lumbar adjustment for driver's seat
- Ventilated front and rear seats
- Upgraded leather upholstery
- 12-speaker Harman Kardon audio system
- 360-degree camera system (gives you a top-down view of the Palisade and its surroundings for tight parking situations)
- Blind-spot camera (displays an image of the vehicle's blind spot in the instrument panel when the turn signal is activated
Calligraphy
The new Calligraphy trim further adds:
- Unique grille, wheel designs, and front and rear fascias
- Faux suede headliner
- Quilted-leather door inserts
Reliability Ratings by RepairPal
4.5 out of 5 stars4.5/5Excellent
#3 out of 32 among Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Hyundai Palisade from 2008-2022.$474/yr
vs. $485/yr
for Average Midsize SUV
for Average Midsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).0.11x/yr
vs. 1.18x/yr
for Average Midsize SUV
for Average Midsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).8.5%
vs. 13.5%
for Average Midsize SUV
for Average Midsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2021 Hyundai Palisade.
5 star(65%)
4 star(13%)
3 star(5%)
2 star(7%)
1 star(10%)
75 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
So Far So Good
Dave Fletcher., 09/06/2020
2021 Hyundai Palisade SEL 4dr SUV AWD (3.8L 6cyl 8A)
Bear in mind at the time I am writing this review I have only put a little over 1,000 miles on my SEL premium package but at this point, at 73 years old, I can say this is the most comfortable vehicle I have ever owned. I came to that conclusion after not being tired or sore after a 300+ mile road trip. Some of my previous vehicles have been Mercedes E class, Genesis 3.8, Infiniti M & Q … plus a BMW 328. The interior is very spacious which is important to my wife and I since we are both 6+ footers. Some have complained of wind noise at speed but we have not detected any and find the cabin very quite. On our road trip we got a respectable 27 mpg. All the reviews I have read put the Palisade right at the top and for good reason. I highly recommend.
2 out of 5 stars
Beware
T Green, 09/05/2021
2021 Hyundai Palisade Limited 4dr SUV (3.8L 6cyl 8A)
I loved my 2021 Hyundai Palisade for the first 6 months I had it. But at just under 14,000 miles it powered down in the fast lane on the interstate. An alarm went off and there was a message on the dash that said “shift to P or N to start engine”. Silly me…I thought the engine was running since I was in traffic. It started slowing down and I was fortunately able to cross 4 lanes of … traffic to get to the shoulder. I turned the car off and started it again. I made it a little over a mile before it happened again. I got a message on my screen not to drive the car anymore and it had a number for Hyundai BlueLink. I called the number and they got a tow truck to have my car towed to the dealership. I was told at the dealership that they had no loaner vehicles for me to drive, and it would take 1 MONTH for them to evaluate what happened to my car. I had to rent a vehicle to get me to work. I called customer care and was told I had a case number and I should be assigned to a case manager in 4 business days. I called at 4 business days and they told me it would be 10 business days. I traded in the Palisade because I had lost all faith in the company and the vehicle itself. I continued to communicate with my case manager who eventually told me they would not reimburse me for my rental fees as that is not part of their warranty. Had I not traded it in I would have been out a full month of rental fees, a monthly payment on a new car I could not drive, and I likely would still have no answers. The look of the Palisade is great. Their interior styling is fantastic. But their reliability and customer service are poor. I hope to keep someone else from making the same mistake I did.
5 out of 5 stars
Love My Palisade Calligraphy
New Happy Hyundai Owner, 12/12/2020
2021 Hyundai Palisade Calligraphy 4dr SUV AWD (3.8L 6cyl 8A)
I purchased a 2021 Hyundai Palisade Calligraphy last August. I have driven it almost 2,500 miles and so far, so good. It is extremely quite and has a great ride. I was very interested in the safety features of a 3rd row SUV and the amenities. After looking at Honda, Toyota, Subaru, and Hyundai, I chose the Palidade. It has the most up-to-date features of all the others and has a … superior rating in comparison. I have been super pleased with my purchase. The tank size is a bit small at 18.8 gallons. Filled, it has a range of just under 400 miles in mixed driving. Average mileage has been around 20.3 mpg which isn't great but isn't bad either for this size of vehicle. Also, power has been great for all my needs. 3rd row seating has good room. I have had adults ride in the 3rd row several times and no complaints.
Update. I have now had my Palisade Calligraphy a year and 10 month. It just turned over to 18,000 miles. I am still very happy with my purchase. As described previously, it still has a great ride and is very quiet. I have enjoyed the car very much and would purchase one again if purchasing a new car.
5 out of 5 stars
Bought it yesterday, so just figuring it all out..
J. Thompson, 09/20/2020
2021 Hyundai Palisade SEL 4dr SUV AWD (3.8L 6cyl 8A)
My wife and I traded our 2018 Honda Odyssey for the 2021 Palisade SEL AWD. She had really wanted a Telluride, but since they are like finding a two-headed unicorn, she settled for trying out a Palisade. She had wanted the Moss Green Telluride so we found a "Rainforest" with black interior SEL two hours away from us. We called the dealer and they held it for us to come see it. She … was immediately impressed with seeing it in person and thought it feels more like a Lexus than a Hyundai. I agree. This vehicle rides VERY well and looks amazing. Since they wouldn't deal with me on the Palisade (paid sticker like everyone else), I was able to get them up on my very clean trade-in.
Pros for the Palisade so far:
Ride quality
Build quality
Features for the money at the SEL price ($41K in my case)
Seat comfort
Safety features
Cons so far:
No memory seats for drivers (my wife and I vary greatly so that will be missed from the Odyssey)
No Sirius XM radio built in the SEL (REALLY, Hyundai???) so we have to use the app/CarPlay/Android Auto.
Headlights at night are not strong (as I later saw noted at the Insurance Institute for Highway Safety iihs.org site) on the left side for some reason. We have bright white LEDs, but it had a dark spot driving at night)
My overall grade after two days: A-
2021 Palisade Highlights
SE
Base MSRP Excludes Destination Fee | $32,675 |
---|---|
Engine Type | Gas |
Combined MPG | 22 MPG |
Cost to Drive | $214/month |
Seating | 8 seats |
Cargo Capacity All Seats In Place | 18.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 5 years / 60,000 miles |
Safety
Our experts like the Palisade models:
- Forward Collision-Avoidance Assist
- Alerts the driver about an imminent collision and can automatically apply the brakes if necessary.
- Safe Exit Assist
- Temporarily prevents you from opening your door if sensors detect a car approaching from the rear.
- Surround View Monitor
- Shows a top-down view of your SUV when you park, making it easier to avoid curbs and line up in the parking space.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover15.9%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedMarginal
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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