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Used 2015 Honda CR-V Consumer Reviews

3.4 out of 5 stars
399 reviews
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2 out of 5 stars

NOT EVEN 5000 Miles and SHAFT DRIVE issues!

Ally, 09/25/2015
2015 Honda CR-V Touring 4dr SUV (2.4L 4cyl CVT)
87 of 88 people found this review helpful

My husband and I bought a 2015 Honda C RV Touring. We wanted the top trim, we thought we will get everything better! WRONG!!! The car besides the vibrations in idle, now is having an steering vibration after 70 miles per hour. Took it to service twice now, and the car keeps vibrating after 70 miles per hour. It had a weird knock noise in the rear axle and they discovered the drive shaft wasn't good anymore!!! My car is not even 5000 miles yet! The had to balance and do the alignment twice. CAR STILLS SHAKING after 70 miles/ hour. Now I'm waiting for the drive shaft part to come, so they can "figure it out" again why the car is having this steering vibrations. I think I have a lemon and I will see if I can apply the law, otherwise I might trade it in for a KIA SORENTO. I know we will lose money, but I guess my patience and time are priceless! So disappointed!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Vibration!... Everywhere inside.

Amarc37, 10/12/2015
2015 Honda CR-V EX 4dr SUV (2.4L 4cyl CVT)
106 of 108 people found this review helpful

I just bought my CR-V 2015 EX two days ago, and start to feel vibration everywhere inside the car (seatings, Steering Wheel, Side Doors, Arm rest) and more severe when I am on stop and on D-shift after a 30 miles of driving. I was so upset when I realized that there is no fix yet to this issue. I brought it back to the dealership two days after to ask for exchange or any option I may have but they refused to deal with anything except to cut-off you a 3K for buy back. I hate those dealership people in San Diego, they are totally liar, they hiding something just to sell their junk to consumers, they are the worst people I ever met. I tell you, you can not feel this problem during the test drive coz they will direct you on where to go for just one mile approx. and not enough to warm-up the vehicle. Now, every time I go out from this car, I feel my hands shaking and with headache and mentally affecting your driving concentration. This issue is a total recall, American Honda should do something so soon about this issue (or fix it) before anything happen to the consumer who experiencing this problems.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Vibration and denials

vjones, 10/04/2015
2015 Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl CVT)
106 of 108 people found this review helpful

I purchased this car in April, and notified the dealership within the first week that there was a vibration. They acted like I was crazy, they'd never heard of such a thing. My car now has 5800 miles on it, and the vibration has gotten worse. You can feel the vibration through the steering wheel, the passenger seat and the drivers seat usually at 2000 RPM and at 1000 RPM. It also vibrates at idle, but not consistently. The vibration at 2000 RPM becomes very pronounced at highway speeds around 70-75 MPH. It feels like driving on rumble strips. I've had the car back into the dealership 3 times. I've even tried a different dealer to see if they would be more honest about acknowledging the problem. My experience has been the same each time: The service manager tells me that the "slight" vibration is a normal characteristic of the CRV. They say that I'm the only customer out of the thousands that they've sold this car to who has complained about the vibration. They say that they haven't even heard of the 2 Youtube videos released by Honda Corp. acknowledging the vibration and claiming that it's their top priority to fix it. They say they know nothing about a software update from August addressing the mode 3 vibration. (which doesn't work) They say that there is nothing wrong with my car and that the performance falls within normal specs. They say that the "normal" vibration is not a safety issue. They tell me that what I'm feeling is feedback from the road conditions. If it wasn't such a huge financial fiasco for me, this would be funny. Apparently I know more about the 2015 CRV issues and Honda's response than any sales person or service tech in my area. They drive the car and tell me they can't feel anything except road feedback. It's beyond frustrating. Of course they offer to sell me a different car, but I'll have to take a hit on my trade in. If this is the new normal for Honda, then this 25 year Honda customer will be moving to a different manufacturer. DON'T BUY THIS CAR. Don't you think that if Honda believed the vibration was normal they would have already had the 2016's on the lot? When's the last time they released the new year model AFTER the 1st of the year? There's a reason Honda has delayed the release of the 2016's. It's a serious problem, NOT a normal characteristic.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

If you plan to test drive one, do these things

Mark, 10/06/2015
updated 10/10/2018
2015 Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl CVT)
256 of 264 people found this review helpful

The 2015 CRV is plagued with vibration problems. Honda admits this but has no solution. If you feel you still want to test drive one make sure you do the following: Turn off the audio, turn off the fan, turn off any a/c, turn off any headlights or wipers. Make sure you drive the car until it is warmed up 10-15 minutes. Windows up. After warm up, stop car in D, foot on brake, car will vibrate. Might do it in reverse as well. If you take along a cup of water and place it on the center armrest, it will be obvious. Next accelerate up to ~ 2200 rpm. Car will vibrate between 1800-2200 rpm. More like a buzz as if something was loose in the back, something metallic. If you maintain the rpm range at around 2000rpm, the vibration will remain constant. The first vibration described is called mode 1 vibration by Honda. The second type described is called mode 3 vibration by Honda. They also reference in their video online a mode 2 vibration which occurs at over idle engine speeds but below the 1800-2000 rpm threshold of the mode 3. Those buyers here who have negatively reviewed the 2015 CRV for excessive vibration are not exaggerating. It does exist. It is admitted by Honda. They have produced two online videos addressing this defect but have not as yet delivered an effective solution. This problem has existed with the 2015 CRV since its introduction. That's over one model year ago, yet no solution. Like many others, I trusted Honda as I have owned eight in total (3 CRV's). As a result, I did not do these things when I test drove the CRV I bought. I was unaware of the defect. My test drive was with the a/c on, radio on, headlights on, fan on. This will mask the idle mode 1 vibration, these items raise the engine rpm, which mitigates the vibration at idle. The audio and fan noise will, at what I consider to be medium volumes, mask the mode 3 vibration noise as you accelerate through the 1800-2200rpm range. This vehicle isn't ready for prime time at any price let alone what the varying models sticker for. If you buy one you will be stuck with it and likely a significantly reduced resale value for years to come. No new car at any price should sound and vibrate like these things do. Buy something else or just keep what you've got...fair warning. UPDATE: Honda applied all listed fixes 12/15. Solutions were effective for approximately 6 months when the mode 2 and mode 3 vibrations returned. The Honda authorized solutions are not effective. Dealer will not address the issue further. UPDATE: 10/6/18 - CRV is now three years old and has ~22,000 mile on the odometer. The mode 2 vibrations have become steadily more prominent from the time two years ago when they were supposedly remedied by Honda. There is no warranty or recall fix available. The cost of any remedial work to address this problem would have to be borne by me. The vibration is very annoying. It is our plan to continue to drive the vehicle for another year due to the low mileage and then trade it and another (2012) CRV we own for something else from another car maker. What is certain is that there won't be any future Honda purchases in our garage.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

I like my wife's crv 2010 Better

Carlos, 09/07/2015
updated 03/27/2018
2015 Honda CR-V EX 4dr SUV (2.4L 4cyl CVT)
33 of 33 people found this review helpful

I have to say thanks God I have a lease, can't wait to get rid of this vehicle, My wife has a 2010 and it has better handling, better driving position, captain chairs with a real armrest and the best part no vibrations, I don't understand why they took a perfect suv and screw it up, when I went for a road test no vibration it was a hot day and of course the ac was on, Probably that was the reason I miss the vibration, after a couple of days whenever I got to a stop light with no ac running the shakes are there, believe me the vibrations are real and a real pain in the neck, I will advise everybody in the market for an suv look elsewhere at least until they take care of this problem because is real and that's the only way they might fix it, almost forget, poor location for parking brake that thing is there hitting your foot all the time, specially if you wear boots it is almost impossible to find a perfect placement for your foot, I am surprised no one else commented about this. 43.000 miles update : at this point all I can say is thanks God my lease is up, on the positive side the vibration was fixed by honda, it runs smooth now but everything stays the same of course as expected no mechanical issues up to this point.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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