Used 2011 Ford Explorer Consumer Reviews
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Explorer
The 2011 Explorer must have the worst electronics of any vehicle in history. I bought mine in April 2011. After a few weeks, the audio system was a mess. The speakers would cut out intermittently. It eventually got to the point that there was almost no sound on the left side. After a spending nearly a year of regular visits to the dealer, Ford finally replaced the wiring on the left side of the vehicle. but now the left side has muffled sound, and there is an occasional humming sound in the speakers on the right side. Now the dealer refuses to deal with the problem, and customer service at Ford says there is nothing they can do. Last Ford for me.
Fix Or Repair Daily
We purchased our new 2011 Ford Explorer in March of 2011 because the looks sold my Husband and I. From that moment until November 2011 when we finally got rid of it were those most aggravating months dealing with Ford, Ford Reps and several Ford dealers. The My Ford Touch is a driving disaster and constantly takes yours eyes off the road because it does not work. Our screen froze so many times, and we were left without a/c or heat or radio. This system is the main brain of this vehicle. The voice commands would not operate either. We have been to the dealer for an upgrade, and they keep saying that "This will fix the problem". Also problem with Gas vent hose. Do not buy this vehicle!!
Overheating problems
I have about 7000 kms on this Explorer and I had to have it towed back to the dealer because of overheating problems. I have been driving for over 40 years and I have never had to have my vehicle towed. I had to leave my daughter at the soccer field. I would recommend to people thinking about buying a a Ford Explorer (Exploder) "Don't do it"!
Well-made and Stylish Car but Interior Design Issues
We bought this car to replace an aging Suburban, and to downsize. We looked at the BMW X5, GMC Acadia, Buick Enclave, Ford Edge. When we were at the Ford dealer we saw a good-looking SUV we didn't recognize, and when we walked up to it realized it was an Explorer. To us the car has European styling, except for the over-sized cowling on the front end which is definitely American. The engine acceleration is adequate, but won't blow you away. We kind of miss the more powerful feeling you get with most GM SUV power-trains.
Ok but could be better
Overall good vehicle, size and comfort gets the job done for family of five. Bench 2nd works best. Third row works greatfor two people. Bonus is when third row seats are up there is additional room of storage pile bags and cooler. No other SUVs have that option. Whish it was bigger. This applies from 2011 to current.
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- Technology
- Performance
- Interior
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- Value