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Used 2002 Ford Explorer Consumer Reviews

4.0 out of 5 stars
387 reviews

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4.75 out of 5 stars

Very Pleased

curtk, 02/22/2005
2002 Ford Explorer Limited 4WD 4dr SUV (4.0L 6cyl 5A)
1 of 5 people found this review helpful

This vehicle has been very good to me. The only possible drawback is the level of service I received from the dealer. They seem to have trouble getting the few fixes that I have needed right the first time. Luckily, I bought an extended full service contract on the vehicle, which I've probably broken even with for service repairs and oil changes. ($890/3yrs)

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2.25 out of 5 stars

Design Flaw

Gary, 07/28/2009
2002 Ford Explorer XLT 2WD 4dr SUV (4.0L 6cyl 5A)
0 of 0 people found this review helpful

02 Explorer 70K Needs rear springs/struts, replaced front bearings and hubs, needs rear bearings. Has the big old crack down the rear another one of many design flaws. This truck has never towed or hauled a thing

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3.75 out of 5 stars

Wheel bearings, brakes and computers

Mhammer, 07/31/2009
2002 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
0 of 0 people found this review helpful

Vehicle gets a surprising 19 mpg on highway. AWD is great in snow, mud and beach sand. Sound system is awesome as well as front/rear AC. Easy entry and great visibility. But Ford really blew it underneath. I have replaced both wheel bearings front (once) rear (twice). Rear struts and springs after both springs broke. Emergency brake pad and cable twice. All four brake calipers twice as they froze up. As for the cars brains, I had to replace a very expensive security system computer module, as well as the courtesy light system computer. All this with only 71,300 miles and only one driver. My old Izuzu Trooper went 163,000 miles until the engine failed. Just brakes and a clutch there.

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5 out of 5 stars

get one

getone, 08/10/2002
2002 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.0L 6cyl 5A)
0 of 0 people found this review helpful

Best new car I have ever purchased. We went all out and got a totally loaded Eddie Bauer 4x4. Get one today!

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4 out of 5 stars

Breaks My Heart

Sad Ford owner, 07/30/2009
2002 Ford Explorer XLS 4WD 4dr SUV (4.0L 6cyl 5M)
0 of 0 people found this review helpful

I loved this SUV and still do but after a wheel bearing went out and I almost lost the back wheel at 70 miles and hour (thank god the break kept it on the car). I then had the transmission start acting up, they quoted me quite a chunk to fix it, it has the delayed engagement of gears when you first put it into gear. Also the rear axle case leaks and has for quite some time. I looked up these issues and they are far to common. I hate to say it but since it is so hard to find manual anymore I guess I'm heading to a car... a Honda and it hurts because I have always believed in ford but I can't take a hit like this again so hooray for cash for clunkers.

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