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Used 2002 Ford Explorer Consumer Reviews

4.0 out of 5 stars
387 reviews

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Pros
Cons
5 out of 5 stars

Love my Explorer

Carolyn Voris, 04/07/2016
2002 Ford Explorer XLS 2WD 4dr SUV (4.0L 6cyl 5M)
1 of 2 people found this review helpful

It has been taken good care of and am buying new one ..3rd Explorer for me!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3.5 out of 5 stars

Skip this vehicle year (2002)

CMJBJT, 06/02/2004
2002 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.0L 6cyl 5A)
1 of 2 people found this review helpful

Currently have 25,000K. Vehicle nothing but a headache. Problems with drivetrain - shifts hard and vibrates. Ford already replaced all 4 tires at not charge (tires replaced at 23,000K), still can't fix vibration or shift problems. Interior flaws - ticking sound in front dash. Ford can't fix that either. Hatch replaced once already. Still leaks and doesn't close flush. I love this vehicle but without the problems. Don't buy this model year. Also, if you have dogs, don't get the 3rd row seat. Dog keeps falling between the 2nd and 3rd row (with the 3rd row folded flat). Dog manages to slide the panel back every time and fall in. (I have a lab.)

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4.63 out of 5 stars

Ford Explorer XLT

laneyrae, 06/25/2005
2002 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
1 of 2 people found this review helpful

The only problem I had in over 50,000 miles was the sensors on the 4WD - they had to be replaced once and cleaned several times.

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4.5 out of 5 stars

Solid

Bills, 03/01/2002
2002 Ford Explorer XLS 4WD 4dr SUV (4.0L 6cyl 5M)
1 of 2 people found this review helpful

Excellent value for a sport utility.

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3.75 out of 5 stars

emmision problems

WORRIED, 05/25/2002
2002 Ford Explorer XLS 2WD 4dr SUV (4.0L 6cyl 5M)
1 of 3 people found this review helpful

I drove for six months with the "new engine smell", I thought, to find out the catalytic converter was bad. Had to wait a week to get a new one. Back to dealership for that only to have service engine soon light come on. Now it has a bad oxygen sensor. Wait again for that to be replaced. Picked it up and now the idle is bad and it is back in the service dept. I don't know if this is a sign of a "lemon" or a bad service department. But my original excitement is starting to wane.

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