Used 2017 Chevrolet Silverado 2500HD High Country Crew Cab Review
Consumer reviews
Read what other owners think about the 2017 Chevrolet Silverado 2500HD High Country Crew Cab.
Most helpful consumer reviews
Disappointed
JRT, Madison, NC, 09/25/2018
2017 Chevrolet Silverado 2500HD High Country 4dr Crew Cab 4WD LB (6.0L 8cyl 6A)
Engine is fine lots of power and torque. Transmission is shifting hard sometimes between third and fourth gear. Has been to two different dealerships to be checked. Last one stated GM is aware of the problem but doesn’t have a fix yet! Very disappointed in the truck at the 21,000 mile mark. Disappointed in General Motors Customer Support, No Support. Traded the truck for the … competitor's models in a 3/4 ton truck.
Edmunds Summary Review of the 2017 Chevrolet Silverado 2500HD High Country Crew Cab
Pros & Cons
- Pro:Immense hauling and towing capabilities
- Pro:Ride quality is surprisingly refined and quiet
- Pro:Powerful diesel engine option
- Pro:Solid build quality
- Con:Telescoping steering column has limited availability
- Con:Standard mirrors are on the small side
- Con:Wide roof pillars compromise outward visibility
Which Silverado 2500HD does Edmunds recommend?
For general consumers, we recommend skipping the base Work Truck trim due to its skimpy list of creature comforts, though obviously it's called "work truck" for a reason and will undoubtedly appeal to business owners and contractors. The 2500's LT trim level is a better starting point, and it includes the MyLink touchscreen interface. It's worth adding the LT Convenience package because it: a) doesn't cost very much; and b) adds some useful convenience features, including a tilt-and-telescoping steering wheel, which we think is necessary for finding a comfortable driving position
Full Edmunds Review: 2017 Chevrolet Silverado 2500HD Crew Cab
Driving
4.0The updated 6.6-liter diesel V8 gives the Silverado 2500HD big towing numbers and impressive acceleration. Steering and braking are less awe-inspiring but objectively this truck performs well by most standards that matter to truck buyers.
Comfort
3.0Despite the harsh ride from a very stiff and bouncy suspension, the Silverado HD is relatively comfortable. Put a big load back there and you'll have a road-trip-ready vehicle. But day-to-day comfort suffers, so you might want a 1500 if you don't need the 2500's extra towing capacity.
Interior
3.5While it might not be the most luxurious vehicle in the class, this Silverado HD has a totally livable interior. The overall design is dated, but materials quality is sufficient.
Utility
3.5The 2500HD can tow and haul massive loads, and it has abundant interior storage. However, offerings from Ford and Ram outclass it in a couple key categories.
Technology
2.5Using Chevy's MyLink interface is pretty simple upfront for the most part, but we had several usability issues with our test vehicle. Finicky voice controls and subpar device integration made for a frustrating user experience.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2017 Chevrolet Silverado 2500HD in Ohio is:
not availableLegal