2024 Kia Sportage Consumer Reviews
MSRP Starting at
$27,090
Save as much as $1,274
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We have a limited number of reviews for the 2024 Sportage, so we've included reviews for other years of the Sportage since its last redesign.
serious engine problems
Becca, 08/21/2022
2023 Kia Sportage X-Pro 4dr SUV AWD (2.5L 4cyl 8A)
123 of 127 people found this review helpful
Less than 60 days after buying the car the transmission slips and now my check engine light flashes, making it not drivable. It has already been taken to Kia once and I was told it needed a “software update”. They give it back and 2 days later we’re right back where we started. This has been a nightmare and I will never buy a Kia again.
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Major Safety Issues with New 2023 Kia Sportage
Matt Anderson, 06/19/2023
2023 Kia Sportage X-Line 4dr SUV AWD (2.5L 4cyl 8A)
27 of 27 people found this review helpful
I bought a new 2023 Kia Sportage in October 2022. With only 5,127 miles on the car, there have already been two recalls and we have a major issue that the service center near us has been working on for two weeks. Working with Kia’s techs and the US Tech Line has been atrocious. For the past few months, we’ve had an issue with the car where it intermittently decides that the buttons for the Infotainment will not work, the rear view camera will not work, the AC/heat will not work, the defoggers will not work, and the lane assist and side collision warning system will not work. The car has been to the dealership twice for this issue (once on May 19th and the second time on June 5th… today is June 19th and it’s still in the shop for that second visit). The dealership has not been able to figure out the issue and the Tech Line has taken 3-5 days to respond to the dealership to troubleshoot the issue each time that the dealership contacts the Kia Tech Line. I have not been able to get updates from the dealership or through the Kia Service number and they refuse to provide me with a loaner vehicle or an expected completion date for the work being performed. Stay away from buying a Kia. They tout how great the warranty is, but warranty repairs have been slow and Kia will not provide updates.
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Shaking Don’t buy
Rocco , 06/30/2022
2023 Kia Sportage X-Line 4dr SUV AWD (2.5L 4cyl 8A)
158 of 167 people found this review helpful
I’m so disappointed. After owning a VW suv for 3 years (which was perfect) but we decided to buy something different. So we looked at Kia. We wanted a 2023 but there was only one dealer within 30 miles that had 1 we drove it & loved the style amenities & price. We thought that the Kia is supposed to be great quality & price, but we never owned a Kia and hoped it would be fine. Unfortunately, it’s been a nightmare. We purchased it 2 months ago and it’s been in the shop ever since! We discovered that it was shaking so bad you could feel it in the wheel & seats! Thinking it could be a safety issue we brought it right back. I was hoping it was an easy fix, perhaps the tires weren’t balanced properly or the rim was messed up. It wasn’t any of that. The service manager is great and as frustrated as I am, but he can’t figure out what’s wrong. Like others on here, he’s waiting for the Kia field rep to come in to solve the problem. Kia has been absolutely horrible in working with us. After they created a claim nothing has happened, other than the obligatory “we will let you know when we have an answer”. Really? It’s a 2023 & new style, so you would think that Kia would be all over it due to bad reviews. At this point I just want our money back, so we can be done with Kia. BTW - what they did discover was every new 2023 has the same issue and no fix is in sight. So make a different choice because this isn’t normal.
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Brand new car in the shop for a month and counting
Replace my car, 09/10/2022
2023 Kia Sportage LX 4dr SUV (2.5L 4cyl 8A)
153 of 162 people found this review helpful
If there was a way to give this car a big fat zero stars, I would. Had it for 6 weeks and when my daughter was driving it on the freeway, it started decelarating to 30 mph! An incredibly dangerous scenario. We brought it in to the dealership and they checked the codes. They said nothing showed up and that we needed to put a few more miles on it before they could tell whats wrong. Well, we listened to them and took it back. Later that night, 45 minutes from home, it happened again. Called Kia roadside service and they estimated a 120-150 minute wait! On a dark deserted road! Thankfully, I kept my AAA membership, even after Kia blew hot smoke up my a** to get their roadside because it was so great, blah blah blah. They were there in less than an hour and I didn't even have to wait with the car. This time the new car was towed back to the dealership! 1 month later, lots of phone calls, renting cars which they will only partially cover...$44/day! Have they seen the rental prices lately?? Just spoke with them and they still have no idea. Time to do the right thing and replace this lemon. I am done!!
Better than i expected.
Clyde Hermann, 08/05/2022
updated 02/21/2023
2023 Kia Sportage EX 4dr SUV (2.5L 4cyl 8A)
72 of 76 people found this review helpful
This SUV is much better than i expected. It has an amazing amount of tech. and safety features for this price range including lane departure, collision avoidance, blind spot monitoring, rear cross traffic collision avoidance... It also has heated synthetic leather seats, automatic windshield wipers, automatic headlight dimming, smart key, and a huge touchscreen. There is more interior room than i expected, soft ride and quiet interior. There are a few minor things i would have liked to have such as auto dimming rear view mirror and home link garage door openers but not a deal breaker. I don't understand the complaints about not enough power? I don't pull a camper or race with it so it seems to have enough power to do what it was designed for and i have been getting between 36-38 MPG on my trip to work (mostly highway). This should definitely be on the list of test drives for anyone looking for a mid sized SUV. Update: After 6 months of waiting for Kia to send me the "Loss of Confidence" rebate that was promised to a customer who dealt with the engine failure and purchased another Kia i have decided that Kia has the worst customer service of any car company currently selling in the US. I have called multiple times and have gotten the same answer for the last 4 month which is that my Claim manager has left the department and my case if being re-assigned. I was also told that there is no number that can be given out to expedite this process so basically there is nothing i can do but wait. I would like to know if anyone has received this rebate or if it isn't a legit program and i have been lied to????
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