Used 2015 Mercedes-Benz Sprinter 2500 144 WB Passenger Van Review
Consumer reviews
Read what other owners think about the 2015 Mercedes-Benz Sprinter 2500 144 WB Passenger Van.
Most helpful consumer reviews
Money pit from hell
Brian Vogt, Amarillo, TX, 03/12/2017
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
I own a highend transportation business and have a large variety of vehicles from Escalades to big Diesel buses and keep my vehicles inside and go over and beyond with maintenance. I don't have enough time to tell you all the problems with my Sprinter you would be reading for two days. this week I spent 2,800 on exhaust filters and sensors drove it 22 miles took it back and spent 750 for … another sensor drove it another 30 miles engine light came on again and still at shop.Do not buy one of there vans I don't care how good a deal you think it is. And remember iam just telling you the problems for one week. If you need something the size of a Sprinter go by a Ford Transit much better vehicle. Oh and on the Sprinter Mercedes says they have the best resale value my ass go try and sell one been trying to sell mine and can't even get to a car lot before the engine light comes on.
Sprinter 4x4 Good van but expensive maintenance
Eric Hibma, Hudsonville, MI, 01/17/2016
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
This is actually a 6 cyl turbo diesel
We sold our 2012 Mercedes Sprinter, which we loved, for a 2015 Sprinter 4x4. We needed the 4x4 as we live on a hill that gets icy and snowy in the winter. With 2wd there is so much torque coming from the turbodiesel that even with Blizzak snow tires we had trouble getting out. With the 4x4 this is a true go-anywhere vehicle! By the way, this is … a 6 cylinder model, but Edmunds would give that option for writing the review. The 4x4 (which is actually an AWD system that can be engaged or disengaged) is only available with the 6 cyl engine.
We have 8 children, so our family vehicle options are very limited. We drove Chevy express vans and they were horrible! This is the best van available for this size family. It is definitely far from perfect, but still the best available.
Update 4/2016: We just completed another trip from Michigan to Alabama and had to leave with a freak April snow storm. We had 3 hours of pure ice highways to contend with and had to leave the 4x4/AWD system engaged on the highway all the way south to Indianapolis. It worked great even when having to pass in the ice and snow and held the van stable even though our snow tires are put away for the season.
4/2017 update. 34,000 miles in and the van has been great. Had a failure of the auxiliary heaters that was thankfully repaired under warranty, otherwise would have cost a couple thousand dollars. We still love it! We just went to IKEA and could haul everything without having to take out any seats.
Pros:
-strong, efficient motor
-4x4!!
-each seat has a head rest
-rubber flooring that is easy to clean
-comfortable impact-absorbing front seats.
-the HID headlights are wonderful for night visibility
-heats up quickly in the winter with the auxiliary heater. With the roof height it is ideal for getting the kids' coats off and buckled in their car seats
-the crosswind assist is definitely a nice feature that has made driving this on the highway much nicer compared to our 2012 model.
-decent towing capacity
-good backup camera
-great side mirrors with blind spot mirrors.
-pass-through cabin so that a parent can get back and forth to help the kids on trips.
-finally a USB connection so I can plug in my iphone
-excellent gas mileage for such a large vehicle
-excellent storage capacity inside the van. Carry-on luggage items fit under the seats!
-You can slide large items all the way through the van under the seats (I did have to build a divider to keep our groceries from sliding all the way to the front of the van, but I love that I can fit lumber along the floor of the van even with all the kids loaded up)
Cons:
-the 4x4 system is quite an antiquated system. When engaged it is awesome, but very hard to get engaged unless the van is on level ground. You need to be going less than 5mph while moving before it can engage (no on-the-fly engaging really). Once engaged this is awesome and we even took this off roading to one of our favorite hikes. It made it through some incredible ruts and washouts that I was not expecting.
-the brakes squeal (our 2012 model had the same issue). It is intermittent and not terrible, but still annoying.
-only one intermittent setting for the wipers which is just dumb.
-there are some rattles as we go down our dirt road. It sounds like a cargo van at times on our dirt road, but still much better than the Chevy did.
-radio and sound quality are so-so. Better than the 2012 model.
-a very sensitive traction control system. Trying to go through deep snow the van's computer wants to apply the brakes to avoid even the slightest wiggle from the rear end. I want to keep up my speed and maintain forward progress and have to fight the van to go in deep snow sometimes. Now with 4x4 this is much better, and not really an issue any more unless I leave the van in 2wd. Even when turning off traction control if there is rear slippage it will automatically re-engage. This is horribly annoying.
-no automatic headlights
-I still cannot remove the last row of seating, which is the one you would want to remove the most. The first 2 rows of passenger seating is easily removable with 2 people. The seats are heavy, but they come out through the large slider door well.
-we have had intermittent issues of the slider door mechanism freezing in severe cold here in Michigan. It is easy to correct, but it seems like that could be improved.
-dealerships are often far away unless you live in a city. The nearest dealerships to us are 1-2.5 hrs away.
Update 4/2018: we had failure of the second auxiliary heater and won’t be replacing that as it is no longer under warranty. We have had 2 check engine codes that were due to faulty sensors and repaired under warranty in the past 4 months. We still love this van. I wish they had a 15 passenger version of a sprinter 4x4!
10/2020 Great van given all options. Weakness is still reliability. 87k miles
04/2023. 113k miles. Beware, this thing is extremely expensive to maintain. Parts are extremely costly. Just had to do the wheel bearing knuckles on the front end and parts were $1050 each and to be ordered from Mercedes. Had to replace a hub for the wheels since they use the horrible European mounting for tires. A lug snapped in the hub and a new hub is $1300, just for the part! The van is great when functioning properly, but plan on a huge price tag to maintain.
2nd Sprinter is a 2015 the first was the 2006
Milou Owen, Tucson, AZ, 10/06/2017
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
The 2015 gets amazing fuel economy in the 4 cyl 7 spd transmission 144" WB, Hight Top, 2500, Passenger Van version. The road noise is much improved over the older model. The seating arrangement is smart. I take out the last 2 rows of seats as needed to haul equipment. It is a very versatile and impressive looking/ performing van. The best in it's calls, in my opinion. I checked all … the competitors before buying this one and was not impressed with the competitors, look, performance or cheap looking designs. Get great fuel economy and enjoy your quality ride.
Best Vehicle I Ever Owned since 2015
Lady with a Sprinter Van, Myrtle Beach, SC, 10/06/2021
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
I own a 2015 Mercedes Benz 2500 Sprinter turbo 4 purchased NEW. I do not have a car just my Sprinter. I have put no money into it since I purchased it other than maintenance. Mercedes has done upgrades and backed their product. I am referred to as the Lady with the Beautiful Van. I am selling mine and buying a new one. I take care of my van and my husband and I are the only … drivers so we know how it is treated.
Edmunds Summary Review of the 2015 Mercedes-Benz Sprinter 2500 144 WB Passenger Van
Pros & Cons
- Pro:Mercedes-Benz craftsmanship
- Pro:available high- and low-range 4x4 drivetrain
- Pro:unmatched interior size with walk-through cabin
- Pro:variety of body styles
- Pro:relatively maneuverable
- Pro:huge number of features.
- Con:Mercedes-Benz price tag
- Con:feels winded at highway speeds.
Full Edmunds Review: 2015 Mercedes-Benz Sprinter Van
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2015 Mercedes-Benz Sprinter in Idaho is:
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