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Used 2015 Mercedes-Benz Sprinter 2500 144 WB Passenger Van Review

Consumer reviews

Read what other owners think about the 2015 Mercedes-Benz Sprinter 2500 144 WB Passenger Van.

5 star(66%)
4 star(0%)
3 star(16%)
2 star(0%)
1 star(18%)
4.0 out of 5 stars
6 reviews

Most helpful consumer reviews

1 out of 5 stars

Money pit from hell

Brian Vogt, Amarillo, TX, 03/12/2017
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
I own a highend transportation business and have a large variety of vehicles from Escalades to big Diesel buses and keep my vehicles inside and go over and beyond with maintenance. I don't have enough time to tell you all the problems with my Sprinter you would be reading for two days. this week I spent 2,800 on exhaust filters and sensors drove it 22 miles took it back and spent 750 for … another sensor drove it another 30 miles engine light came on again and still at shop.Do not buy one of there vans I don't care how good a deal you think it is. And remember iam just telling you the problems for one week. If you need something the size of a Sprinter go by a Ford Transit much better vehicle. Oh and on the Sprinter Mercedes says they have the best resale value my ass go try and sell one been trying to sell mine and can't even get to a car lot before the engine light comes on.
3 out of 5 stars

Sprinter 4x4 Good van but expensive maintenance

Eric Hibma, Hudsonville, MI, 01/17/2016
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
This is actually a 6 cyl turbo diesel We sold our 2012 Mercedes Sprinter, which we loved, for a 2015 Sprinter 4x4. We needed the 4x4 as we live on a hill that gets icy and snowy in the winter. With 2wd there is so much torque coming from the turbodiesel that even with Blizzak snow tires we had trouble getting out. With the 4x4 this is a true go-anywhere vehicle! By the way, this is … a 6 cylinder model, but Edmunds would give that option for writing the review. The 4x4 (which is actually an AWD system that can be engaged or disengaged) is only available with the 6 cyl engine. We have 8 children, so our family vehicle options are very limited. We drove Chevy express vans and they were horrible! This is the best van available for this size family. It is definitely far from perfect, but still the best available. Update 4/2016: We just completed another trip from Michigan to Alabama and had to leave with a freak April snow storm. We had 3 hours of pure ice highways to contend with and had to leave the 4x4/AWD system engaged on the highway all the way south to Indianapolis. It worked great even when having to pass in the ice and snow and held the van stable even though our snow tires are put away for the season. 4/2017 update. 34,000 miles in and the van has been great. Had a failure of the auxiliary heaters that was thankfully repaired under warranty, otherwise would have cost a couple thousand dollars. We still love it! We just went to IKEA and could haul everything without having to take out any seats. Pros: -strong, efficient motor -4x4!! -each seat has a head rest -rubber flooring that is easy to clean -comfortable impact-absorbing front seats. -the HID headlights are wonderful for night visibility -heats up quickly in the winter with the auxiliary heater. With the roof height it is ideal for getting the kids' coats off and buckled in their car seats -the crosswind assist is definitely a nice feature that has made driving this on the highway much nicer compared to our 2012 model. -decent towing capacity -good backup camera -great side mirrors with blind spot mirrors. -pass-through cabin so that a parent can get back and forth to help the kids on trips. -finally a USB connection so I can plug in my iphone -excellent gas mileage for such a large vehicle -excellent storage capacity inside the van. Carry-on luggage items fit under the seats! -You can slide large items all the way through the van under the seats (I did have to build a divider to keep our groceries from sliding all the way to the front of the van, but I love that I can fit lumber along the floor of the van even with all the kids loaded up) Cons: -the 4x4 system is quite an antiquated system. When engaged it is awesome, but very hard to get engaged unless the van is on level ground. You need to be going less than 5mph while moving before it can engage (no on-the-fly engaging really). Once engaged this is awesome and we even took this off roading to one of our favorite hikes. It made it through some incredible ruts and washouts that I was not expecting. -the brakes squeal (our 2012 model had the same issue). It is intermittent and not terrible, but still annoying. -only one intermittent setting for the wipers which is just dumb. -there are some rattles as we go down our dirt road. It sounds like a cargo van at times on our dirt road, but still much better than the Chevy did. -radio and sound quality are so-so. Better than the 2012 model. -a very sensitive traction control system. Trying to go through deep snow the van's computer wants to apply the brakes to avoid even the slightest wiggle from the rear end. I want to keep up my speed and maintain forward progress and have to fight the van to go in deep snow sometimes. Now with 4x4 this is much better, and not really an issue any more unless I leave the van in 2wd. Even when turning off traction control if there is rear slippage it will automatically re-engage. This is horribly annoying. -no automatic headlights -I still cannot remove the last row of seating, which is the one you would want to remove the most. The first 2 rows of passenger seating is easily removable with 2 people. The seats are heavy, but they come out through the large slider door well. -we have had intermittent issues of the slider door mechanism freezing in severe cold here in Michigan. It is easy to correct, but it seems like that could be improved. -dealerships are often far away unless you live in a city. The nearest dealerships to us are 1-2.5 hrs away. Update 4/2018: we had failure of the second auxiliary heater and won’t be replacing that as it is no longer under warranty. We have had 2 check engine codes that were due to faulty sensors and repaired under warranty in the past 4 months. We still love this van. I wish they had a 15 passenger version of a sprinter 4x4! 10/2020 Great van given all options. Weakness is still reliability. 87k miles 04/2023. 113k miles. Beware, this thing is extremely expensive to maintain. Parts are extremely costly. Just had to do the wheel bearing knuckles on the front end and parts were $1050 each and to be ordered from Mercedes. Had to replace a hub for the wheels since they use the horrible European mounting for tires. A lug snapped in the hub and a new hub is $1300, just for the part! The van is great when functioning properly, but plan on a huge price tag to maintain.
5 out of 5 stars

2nd Sprinter is a 2015 the first was the 2006

Milou Owen, Tucson, AZ, 10/06/2017
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
The 2015 gets amazing fuel economy in the 4 cyl 7 spd transmission 144" WB, Hight Top, 2500, Passenger Van version. The road noise is much improved over the older model. The seating arrangement is smart. I take out the last 2 rows of seats as needed to haul equipment. It is a very versatile and impressive looking/ performing van. The best in it's calls, in my opinion. I checked all … the competitors before buying this one and was not impressed with the competitors, look, performance or cheap looking designs. Get great fuel economy and enjoy your quality ride.
5 out of 5 stars

Best Vehicle I Ever Owned since 2015

Lady with a Sprinter Van, Myrtle Beach, SC, 10/06/2021
2015 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (2.1L 4cyl Turbodiesel 7A)
I own a 2015 Mercedes Benz 2500 Sprinter turbo 4 purchased NEW. I do not have a car just my Sprinter. I have put no money into it since I purchased it other than maintenance. Mercedes has done upgrades and backed their product. I am referred to as the Lady with the Beautiful Van. I am selling mine and buying a new one. I take care of my van and my husband and I are the only … drivers so we know how it is treated.

Edmunds Summary Review of the 2015 Mercedes-Benz Sprinter 2500 144 WB Passenger Van

Pros & Cons

  • Pro:Mercedes-Benz craftsmanship
  • Pro:available high- and low-range 4x4 drivetrain
  • Pro:unmatched interior size with walk-through cabin
  • Pro:variety of body styles
  • Pro:relatively maneuverable
  • Pro:huge number of features.
  • Con:Mercedes-Benz price tag
  • Con:feels winded at highway speeds.


Full Edmunds Review: 2015 Mercedes-Benz Sprinter Van

What’s new

For 2015, the Mercedes-Benz Sprinter gets an optional Super High Roof that allows for more than 7 feet of interior headroom. Also added is an available low- or high-range four-wheel-drive system for Sprinters equipped with the optional V6 engine.

Edmunds says

Though pricier than its rivals, the 2015 Mercedes-Benz Sprinter is nonetheless the most spacious and refined full-size van available for commercial users.

Vehicle overview

Buying a Mercedes-Benz for your commercial van needs strike some as a tad excessive, like gold-plating a hammer or adding Dakota leather seats to a forklift. Yet, outside North America, Mercedes makes all sorts of commercial vehicles, buses and trucks included. Of course, there's also the 2015 Mercedes-Benz Sprinter full-size passenger and cargo van. Yes, it's a bit more expensive than rival vans, but then the Sprinter is also capable of doing the job better.

Depending on your needs, the 2015 Sprinter can be purchased as a cargo van with the ability to tow nearly 4 tons, or a passenger van that can seat up to 12 passengers via four rows of seating. In 2015, there are a few noteworthy additions: four-wheel drive and a Super High Roof option for cargo vans. The four-wheel drive is an exclusive in the van segment, with an available high-only or high- and low-range drivetrain, for those times when your work van needs to tackle a muddy job site. The Super High Roof is just that: super high. On the outside, the Sprinter with the Super High Roof stands taller than 10 feet, which equates to 7 feet of interior vertical space. Finally, a plumber's van suitable enough for Pao Gasol.

Storage space is another key area where the 2015 Mercedes-Benz Sprinter leads the pack. With the Super High Roof and the optional long wheelbase, the Sprinter has a rather incredible maximum storage capacity of 586 cubic feet. And, depending on whether you go with the four- or six-cylinder engine, there's a high payload capacity as well: up to approximately 5,500 pounds when properly equipped.

It's not all about capability, either. The Sprinter is easier to maneuver in tight quarters than old-school vans, while its diesel engine should deliver superior fuel economy. And while you won't find the carbon fiber and fancy leather that are in Mercedes' cars and SUVs, the Sprinter does have higher build quality than most rivals.

As you might expect with leading capability and quality though, the 2015 Mercedes-Benz Sprinter comes at a higher price than most rivals, and it's worth considering the competition. The 2015 Ford Transit and 2015 Ram ProMaster are both viable alternatives to the Sprinter, with good on-road manners and large cargo capacities of their own (even if they do fall well short of the Sprinter's best). The 2015 Nissan NV is also worth a look as prices are significantly lower to start, and there's an available V8 engine that boasts a towing capacity near 10,000 pounds. But even if there are more economical choices available, our favorite van for refinement, versatility and all-around capability is the 2015 Mercedes-Benz Sprinter.

2015 Mercedes-Benz Sprinter models

The 2015 Mercedes-Benz Sprinter is a full-size van available in multiple configurations. The Cargo Van matches two front seats to an empty cargo bay, while the Crew Van essentially adds a three-place rear bench seat to the Cargo Van, raising seating capacity to five. The Passenger Van accommodates up to 12 passengers across its four-row seating. Both are available in two wheelbases and two roof heights (standard and High), with a third (Super High) available on the Cargo Van.

The Cargo Van offers standard and extended-length body styles in 2500 or 3500 configuration. The 2500 can be had with the standard, High and Super High Roof while the 3500 is only available with High Roof and Super High Roof configurations.

Standard equipment on the Cargo Van includes 16-inch steel wheels, hill-start assist, a passenger-side sliding rear door, a wood cargo floor, 270-degree-opening rear doors, air-conditioning, a tilt-and-telescoping steering wheel and a five-speaker sound system with an auxiliary audio jack and a USB port.

The Crew Van (available only in 2500 configuration) gets the same standard equipment but adds a second-row bench seat and added adjacent side windows. The Passenger Van (also only available in 2500 configuration) is similar, but features three rows of rear seats, rear interior trim, tinted rear windows and eight rear speakers.

The options list for each is lengthy, but highlights include 16-inch alloy wheels, a driver-side sliding rear door, a heavy-duty suspension, front and rear parking sensors, a rearview camera, bi-xenon headlights, a variety of high-tech driver safety aids (see Safety section), automatic headlights and wipers, a heated windshield, heated power mirrors, foglights, cruise control, heated front seats, a navigation system and different front seat designs.

Cargo and Crew Vans can be equipped with driver-compartment bulkheads, a roof fan, a fixed rear sunroof, roof rack mounting rails and various interior storage options. The Passenger Van can be equipped with a rear heater, rear air-conditioning and rear window wipers. Many of these optional items are available within packages as well.

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Performance & mpg

The Mercedes-Benz Sprinter is powered by a choice of two engines. The first is a turbocharged 2.1-liter four-cylinder diesel generating 161 horsepower and 265 pound-feet of torque. A seven-speed automatic transmission and rear-wheel drive are standard.

The second available engine is a turbocharged 3.0-liter diesel V6 rated at 188 hp and 325 lb-ft of torque. It is paired with a five-speed automatic transmission and comes standard with rear-wheel drive. Four-wheel drive with either a high-range or high-and-low-range transfer case is also available. There are no EPA fuel economy estimates available, but given the efficiency of diesel engines, expect the Sprinter to achieve significantly better mileage than competitors with gasoline engines.

Properly equipped and regardless of engine, a Sprinter 2500 can tow up to 5,000 pounds and a 3500 can tow up to 7,500 pounds. The Sprinter's payload is similarly impressive. The 2500 Cargo Van is rated from 2,973 pounds to 3,513 pounds, depending on body configuration. The 3500, meanwhile, ranges from 3,895 to 5,585 pounds.

Safety

Every 2015 Mercedes-Benz Sprinter comes standard with stability and traction control, front airbags and rollover mitigation. Also standard on single-rear wheel Sprinters is Crosswind Assist, which uses targeted braking at speeds above 50 mph for extra stability control.

Optional safety features include a driver-side airbag, driver- and front passenger-side airbags packaged together, front side curtain airbags, front and rear parking sensors, a rearview camera, a blind-spot warning system, lane keeping assist and a frontal collision warning system that can also prime the brakes for maximum effectiveness if an imminent collision is detected.

Driving

There's no escaping the sheer size of the Mercedes-Benz Sprinter, especially when configured to its maximum size: more than 24 feet long and 10 feet high. In spite of its tour-buslike dimensions and layout, the Sprinter travels well, with its huge windshield and snub nose front end. A manageable carlike driving position and impressive handling make the Mercedes van pleasant and surprisingly maneuverable around town.

We've yet to drive a Sprinter with the new diesel-powered four-cylinder engine or with the optional four-wheel drive available with the bigger V6 engine. But given that this van sometimes struggles to keep up on the highway with the V6 and two-wheel drive, it's safe to say that speedy acceleration isn't a priority here. Indeed, "Sprinter" is an oxymoron. If you require more highway aptitude along with massive interior space, the Nissan NV is a good alternative but the four-wheel-drive option for the Sprinter really makes it stand out in the class as the most capable van for poor weather conditions.

Interior

While it is made by Mercedes-Benz, the 2015 Sprinter isn't exactly a paragon of luxury and opulence. That said, build quality is better than other full-size vans and it certainly feels modern. A tilt-and-telescoping steering column and different front-seat styles with multiple adjustments ensure ample driver comfort, while the modern control layout feels more like a midsize SUV than a utilitarian van. Buttons and knobs are a bit basic, but functional and easy to use.

With the standard 144-inch wheelbase and the standard roof height, the Sprinter's maximum cargo capacity is 319 cubic feet. However, in its largest configuration (the 170-inch wheelbase with the Super High Roof), the Sprinter cargo van has a maximum storage capacity of 586 cubic feet. The largest Ford Transit can hold 487 cubes, while the ProMaster Cargo offers 4 cubes. The Sprinter's 51-inch sliding door and 20-inch step-in height also make climbing inside incredibly easy, be it cargo or passenger van.

While the standard roof height on the Sprinter is about class-average at 65 inches, the High Roof option raises the ceiling to 78.2 inches. As if that weren't tall enough, there's now a Super High Roof option that raises it to 84.3 inches. That's more than 7 feet of interior height, and more than enough to be the segment leader.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2015 Mercedes-Benz Sprinter in Idaho is:

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