2014 Mazda CX-5 Consumer Review: Great with a big exception

2014 Mazda CX-5 - Consumer Review

Average Consumer Rating

103 Total Reviews

Grand Touring 4dr SUV (2.5L 4-cyl. AWD 6-speed Automatic)

Performance
Comfort
Interior
Safety
Technology
Reliability
Value
11 of 11 people found this review helpful
Great with a big exception
By mtzjack on

Vehicle

2014 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)

Review

I ought a 2015 CX-5 Grand Touring AWD with the technology package. It's been a great comfortable car, but the tech package is worthless and there are lots of issues with it. Google "Mazda CX-5petition" for details. The TomTom GPS would have been great about 6-7 years ago. Including it on a 2015 vehicle should be an embarrassment to both TomTom and Mazda. The system doesn't sync properly with iTunes, always playing the first song and turning off "shuffle" when starting. Bluetooth also has issues.
Update: The advertised USB connection to an iPod/iPhone doesn't work anymore. I had a piece of wheel well trim fall off at under 10,000 miles. They insisted it wasn't covered under the warranty, that it was my fault. A shock started leaking at about 35,000 miles. Again, not covered when it should have been. The dealership where I live had been a great disappointment. I won't be buying another Mazda. Update 2: The car itself has been find, with few mechanical problems. The entertainment system continues to fail. The most recent issue is that Pandora (a button on the system that connects with the Pandora app on your phone) has stopped functioning.
Many of the issues with the entertainment system could be fixed with a software update, but Mazda doesn't seem to care. When I ask to get it fixed at the dealership, they ignore me and don't even put it on the work order.

Best Features

  • Outward visibility
  • Headlights

Worst Features

  • Entertainment
  • Usb ports
  • Navigation
  • Dealership support
  • Electronics

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Comments (1) Post a Comment
By ramblinmo
on 04/08/14 19:57 PM (PDT)

2015? Your review is for a 2014 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)

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