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Used 2017 Jeep Grand Cherokee Consumer Reviews

4.2 out of 5 stars
58 reviews

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5 out of 5 stars

Best SUV I've ever owned

GC, 12/10/2016
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
102 of 106 people found this review helpful

I have owned mostly smaller SUVs in the past including Honda CRV, 3 Subaru Outbacks and most recently Jeep Renegade. I finally made a leap to the mid SUV segment and got a 2017 Jeep GC Limited.. What a difference. For a bigger SUV, it drives smooth, very quiet and it is totally not a gas guzzler as I initially worried about. In fact for the power of the engine I was getting 24-25 during the summer time and about 21-22 in our winter so far. Interior is clean and upscale looking better than the Toyota Highlanders and Honda Pilot. I am very impressed with the Jeep Grand Cherokee. It's value at all levels.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Blows away old Toyota fourrunner

Dave Suton, 10/29/2017
2017 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
20 of 20 people found this review helpful

I love my New Grand Cherokee! After owning another problematic Toyota, for 2 years, I'll never believe another paid for opinion from Consumers reports or here. The Toyota was a problem from the first month. Wheel cylinder froze up. Navigation screen flickered. Gas mileage was horrible at best. After a year, rattled like a can of marbles was under the seats. New Jeep? LOVE IT! No arrogant dealer personal. Great gas mileage. Fit and finish is way above Old Junky Fourrunner. I'll never believe another Consumers Reports review again

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

My all black 2017 Altitude

Sarge, 08/24/2017
2017 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
28 of 29 people found this review helpful

This is my third Grand Cherokee. And this by far is the best. I am in love with the updates and the comfort and obvious appearance of the Altitude. A few outward mods and I feel it represents me well driving down the street. Everything from turning radius to the feel of the wheel when driving, Stereo system, seat comfort, etc... Heads keep turning and the positive comments keep on coming in. I am a Mopar- Jeep guy at heart and am truly glad I leased another grand Cherokee. The comments about the engine turning off at stops is a bit ridiculous. All you have to do is PUSH a BUTTON to turn that feature off. C'mon. And this V6 is quick. Very quick with a "Sport" mode which I rarely use. How fast do you really want to go in an SUV ? But this one is quicker than my previous two. Plenty of power if you need to avoid someone or something, or pass another vehicle. I Just love this Jeep.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

My first Chrysler product....and I love it!

Shawn M., 09/15/2017
updated 04/16/2020
2017 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
59 of 63 people found this review helpful

(JGC Summit with Hemi V8) I come from a Ford family. If you're not from Michigan you won't get it. Basically, my whole family works/worked for Ford. That means you buy a Ford. I've had a few, and they weren't bad, but I was always told to steer clear of Chrysler products because they were considered "bottom of the barrel". I took the plunge after 1.5 years of meticulous research (I do this for all of my auto purchases). I started to notice that many of my friends were buying Jeeps. I had no clue why, but I rode in a Limited and I was astonished! The fit, finish, and materials were really nice. It wasn't "bottom of the barrel" at all. So my search began. I used to drive a 2009 Acura TL SH-AWD and I liked it but it was time for a new car. After all of my research, I decided that I wanted either an SRT or Summit. In thinking about how long I wanted to keep the car, creature comforts, etc., I decided upon a 2017 Jeep Grand Cherokee Summit with the 5.7L V8 (Black on Black). This car is AMAZING! Full disclosure, I've only had it for about a month, but I've put about 2100 miles on it and bought it new. So far no major issues, but I can say that there are a couple minor things I don't like. First, the multi-Cylinder Displacement system is annoying. I bought a V8 for a reason, and yes it does help with gas but I want the ability to turn it off completely or on. It makes all kinds of random "juddering" noises and that's annoying. Secondly, I have the air suspension, which I highly recommend based upon your state's roads. Michigan's are horrible so the air suspension is helpful. My issue is that its sort to of noisy at times, I don't know if that's inside or outside, but it can be a bit noisy. Third and finally, the sunroof shade rattles a bit when I go over large bumps. It comes and goes but it can be annoying. Overall, if you've never experienced a Jeep Grand Cherokee, I HIGHLY recommend testing one out or renting one for the weekend. The trims levels are all different in many ways but also similar as well in others (i.e. the interior to some degree). Take one for a spin, you won't be disappointed! I love my Jeep!! UPDATE: 6 or so months later, I still love my Jeep! Its still-functioning optimally and I have no complaints. I made it through my first Michigan winter and it was glorious. Moving to the snow position makes travel in this type of weather a breeze! The V8 engine is a must if it's in your budget. Worth every penny!! I also had the opportunity to take the Jeep on a road trip and it was amazing! Adaptive Cruise Control makes driving a breeze on the expressway and in normal traffic. Overall I would still recommend this car to anyone. Worth the $$! UPDATE: 12 months later, I still have no regrets. Are there some things I don't like sure. I had to have my moonroof repaired for rattle which was loose screws that came out. Covered under warranty and the dealership was great! Ride quality is still pretty good but is heavily dependant upon the tires and level of wear and roads. I live in Michigan so the roads are awful but overall I'm still happy with the ride. I did have to touch up my paint in a small spot due to a rock chip but it was easy and the factory paint was superb. The engine is still strong and sounds great! In fact, it sounds even better once its broken in (22k miles on her currently). I still love my Jeep and feel it still is worth the money. The lifetime warranty from Mopar is also a must as its worth the cost if you are keeping your Jeep longer than 6 years as I will. UPDATE: Almost 3yrs or so in I still love my Jeep. I've had to use my factory backed extended warranty, and it was very easy to use. In fact, the dealership alerted me toa problem and said, "we've applied your warranty, and this will cost you the deductible ($100 in my case)". In addition the cost of repair out of pocket was almost $500 bucks plus the service I was having done, oil change, rotation, etc. I am of the opinion that in today's fast-paced competitive automotive environment, one should add the cost of a factory-backed extended warranty into their purchase price. It is well worth the cost!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

The problems never end

Nathan Minasian, 08/06/2020
2017 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 13 people found this review helpful

I have owned this vehicle for three years and it has given us more problems than the 11 cars my wife and I have owned combined. We have taken it in 6 times for hard down shifting and a metal to metal clunk and that issue is still not resolved. We have also taken it in 7 times for suspension issues and it is still not resolved. We have gone through two axle seal repairs, a leaking radiator, and unresolved clicking noises in the dash that cannot be found. I have owned 5 other jeeps and all of them were good. This one is awful. Even jeep customer care is a joke. No sense of urgency to get it fixed at all. Don't buy one!!!!

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