Used 2014 Jeep Grand Cherokee Consumer Reviews
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More luxurious than a Cadillac SRX! LOVE IT
Lori, 02/09/2016
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 16 people found this review helpful
We bought a Cadillac SRX and drove it for two years before trading it on the Jeep Grand Cherokee Summit 4x4 with the 8 cylinder Hemi in it. I've had my 2014 for 13 months now and I am still in love with it. We hated the way the Cadillac drove - and the JGCS is so much better. The technology works better and is more receptive (everything from the touch screen to the outside touch door locks/unlocks). The interior is beautiful, I love the look of the dashboard and the leather seats. The only thing I would change is the seats could be a little more comfy. They aren't bad, but could be better. I've heard people who have had trouble with the transmission and other things, but so far so good with mine. No issues at all. I LOVE that jeep offers a lifetime warranty on the vehicle which I purchased. It's comforting to have it, because I know even if I have issues Jeep will take care of them. The cost of warranty on my brand new Jeep was less than an extended warranty on a used car. I plan on driving this vehicle until it literally won't drive anymore. There are only three things I would change - comfier seats, maybe better gas mileage and I would love it if it read the iPhone text messages like Ford and Chevy vehicles do. I was coming back from an activity on a school bus (I'm a teacher) and this gorgeous car in the parking lot caught mine - about a split second later, I realized it was MY CAR!
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8 speed trans
loc1183, 05/16/2014
updated 11/16/2016
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
67 of 72 people found this review helpful
Well I never thought I would have to write a review. After working for Chrysler for 42 years and driven nothing but Chrysler producst I'm about to change. I purchased a 2014 Jeep Overland and have had to return it to the shop several times for transmission problems. Trans is a 8 speed and it really sucks. Jerks forward to approx. 2800 -3000 rpm. when starting out. When merging into traffic no response when accelerator is pressed then jumps into passing gear. Thought I was back in the sixties again. Dealership tells me that it is the characteristic of that vehicle. Well when you buy a $50000.00 vehicle you kind of expect everything to be right. Ok I think I'll try a Ford.
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Diesel Disappointment
Curtis Smith, 12/29/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
44 of 47 people found this review helpful
I vowed never to part with my Toyota 4Runner until I saw the Super Bowl commercial for the diesel Grand Cherokee. By March I was test driving an overland model and immediately impressed with the torque and gas mileage. How can you beat 30 mpg on the highway with the ability to yank my boat down the road at 65+ mph with minimal downshifts? Fast forward 15 months and I'm desperately trying to negotiate the trade value as I look to replace the recall and service bulletin ridden vehicle. First, the jeep would overheat pulling a small 17.5 ft speed boat that was half the rated towing weight. No kidding had to pull off the road on multiple trips to let the engine back off the red. The dealer kept advising it needed computer updates and then would send me on my way. Which leads me to the next issues - the dealers had no clue how to service or repair this vehicle. The first to oil changes they did not reset the oil life in the computer and when asked just proceeded to mash my accelerator into the floor and push buttons. It took me googling the procedures to show them how to reset. At 18k miles, I began to notice a rough idle. I reported to the dealership and told that's normal. At 19k I began to get check engine lights. Each time, I get the "computer updates" line. Note, the thing is also going in every other month or so for some sort of recall. After taking the vehicle in twice in one week for the check engine light with repeated reports of rough idle and now acceleration, I'm told a recent (two months old) service bulletin was out for the issue. After googling the service bulletin I was shocked at the level of "repair" necessary. A week, then a month go by before the dealer can get the parts. They even have me drop the vehicle and then return because they realize they don't have all the parts- like I said, significant repair. Finally they get the parts and I drop the vehicle. A week goes by and they haven't even touched the vehicle. I'm told the tech had other vehicles ahead of mine. Why the heck did I drop it off then? It takes almost another month before the car is finally repaired. The most significant engine repair I have had on any vehicle. Let alone one with less than 20k miles and just over a year old. All said I traded the jeep. If you are flirting with the idea of the diesel, first Google the service bulletin and take a look at the repair you may need and whether you are comfortable paying that kind of money for something that will likely need a significant overhaul.
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Great Overall Vehicle!
Dbal72, 03/23/2018
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
24 of 25 people found this review helpful
I waited two years to write this review. Purchased my 2014 Overland 4x4 off-lease in 2016. I now have 76,000 miles on it. I have had zero issues with this jeep. No repairs outside of normal maintenance. (oil changes, air filter, fluids, etc.) I know a lot of people had issues with the 14's early on with recalls so I am thinking the early bugs are gone with the many uconnect updates and trans updates. My transmission is silky smooth and shifts great. I acutally prefer the "T" electronic shifter that was in the 14' and 15's, but understand why it was changed with people leaving it in gear. Had FCA simply had the "fix" in place at the start, there would not have been issues as you can't leave it in gear and open a door. It will automatically shift into park for safety. My wife drives a 14' dodge Durango Citadel AWD with the same 3.6 so it is interesting to compare the two. I loved hers so much, but didn't need the third row and wanted something a tad shorter. This fits the bill. Interesting though the two vehicles drive quite differently. The Durango drives a tad tighter and sportier than the Jeep. The Jeep is a little more relaxed and absorbs the bigger bumps better. I have the Quadra-lift suspension which to me, is a mixed bag. No issues with it and I love being able to lower it backing up to hitches or washing it. I have also raised it going over very high snow banks. Mostly I like it when I load it. I often put many heavy items from home improvement stores in it and the air suspension auto corrects and levels. Also great when towing. The only thing I don't like on the quadralift is I feel it actually picks up the tiny imperfections more than the Durango. Odd as the bigger bumps it is the opposite. Sport mode in the Jeep keeps it in aero mode (Lower) and tightens the steering slightly while making shift points a lot more aggressive. I wish you could have the aero setting, but normal shift points. Make it customizable. You can't though so I rarely use Sport Mode. The Jeep is plenty roomy and comfortable in not only front, but rear bench as it reclines as well. Overland has the leather stitched dash, LED puddle lights and interior ambient lightning that is nice. The interior is very nice for its class minus a few cost-cutting areas such as the bottom half of doors which is hard plastic. Still no rattles or squeaks in the Jeep. Solid as can be. I really like the Uconnect and user-friendliness of it. Have had no issues with it either. 17' models on added apple car play. The acceleration from the 3.6 is adequate. Around town is fine, on the highway would be nice to have some extra upper end torque and horsepower. I think they should bump this 3.6 up to 305-310 horse like in the Challenger. Not sure why they don't in Jeep. I avg. about 22mpg in mixed 50/50 driving which I think is fine based on a 5,000 lb suv. In the next version of the GC I hope it sheds some weight as it is a heavy pig for the size. Most alternatives to this same size are in the 4500lb range. Overall I am very happy with the vehicle as it is the swiss army knife of vehicles. Nice enough to pull up to a fine restaurant, enough cargo room to carry gear and five people yet rugged enough to go off-road with no issues. I have taken mine off-road often through mud and rutted roads as I have a cabin up north. It also is a tank in the snow using the snow mode which locks the differentials and changes shift patterns and ETC. As a used purchase I highly recommend one and let someone else take the depreciation hit.
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Update after 3 weeks of ownership. Shame on Chrysler!
racing_s2k, 07/10/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
23 of 24 people found this review helpful
Took delivery of my new 2014 Jeep Grand Cherokee. Drove it less than a mile from dealer. Transmission would not shift out of first, and radio would flip continuously. Faulty steering column control sensor. Took 1.5 weeks for the repair. Drove it for a week and the dash lit up like a Christmas tree. Dealer said they could not duplicate the error. Searching forums, I found others have this problem. Faulty ABS module. The dealer contacted Chrysler at my insistence, who said the ABS module is bad. It is on national B/O. I have been a loyal Jeep customer for years. Just know you are beta testing this vehicle. Never again!! Chrysler said they will not cover a rental, to make matters worse.
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