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Used 2004 Jeep Grand Cherokee Consumer Reviews

4.6 out of 5 stars
481 reviews
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5 out of 5 stars

Jeep Grand Cherokee

Alfonso G, 05/24/2017
updated 12/02/2019
2004 Jeep Grand Cherokee Overland 4WD 4dr SUV (4.7L 8cyl 5A)
20 of 20 people found this review helpful

When I purchased my 2004 Jeep Grand Cherokee it had low miles 40,000. I have hit 310,000 miles on it. All I can say is nothing but good things. I routinely have done the required maintenance on it, and up until last year 2018 I had to replace the belt, radiator, water pump, plugs, power steering reservoir, shocks. This things went well beyond their life expectancy. If I can get another 280k miles without having to replace anything on it would be golden. I use this SUV as a daily driver and for work. It's never left me stranded and I still can't believe how good of car it's been for me and my family. Everything on my Jeep is still original stock as from the dealer, the paint is beginning to flake off besides that I love this car. The power it still has is amazing I can perform or out perform any new car or SUV climbing steep uphills or riding in the snow using the Select Track option. Overall it's a well built SUV.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

My 2004 2 wheel drive

buck1sailer, 05/03/2013
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
19 of 19 people found this review helpful

I purchased my Grand Cherokee Laredo from a local used car place with 145,681 miles on it. The vehicle now has 210,450 miles on it. I still average near 21 mpg's on the highway with it. The inline 6 is a very durable motor, the only items I've replaced on it was at 175,265 a water pump, tires normal wear, brakes, and all push rods for lift gate, hood, and back glass. The cooling fan went out a few miles back going to replace it soon. Great vehicle. I get 17.5 mpg's in the city.

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5 out of 5 stars

Tough and Luxurious

motordude, 05/28/2008
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
17 of 17 people found this review helpful

This is the fifth Jeep I have owned and my most favorite. This is the perfect sized SUV. I like this Jeep much better than the 2005 and newer models. The new models have horrible interior materials unlike the 99-04 and the biggest faux pas is that they no longer have that indescribable "Jeep" ride and feel. The 99-04 models have ergonomics that are perfect. Every related function grouped together. All light functions are on the stalk, unlike Toyota for example. Same goes for both front and rear wiper controls; 1 stalk. The heat and air controls are a model of simplicity. 3 round knobs that operate with precision. The best feature is the design and comfort of the leather heated seats

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3.38 out of 5 stars

Door harness quality!!!

bobberg1, 02/13/2013
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
13 of 13 people found this review helpful

Door harness done three times. Once @ 35,000 miles (warranty), at 70,000 miles ( They covered it although I didn't have a extended warranty ) and again at 117,000. I had to pay for this one at $780. Had ten problems resolved under the warranty within 36000 miles, including replacement of alumium wheels,rear seals as mentioned in various reviews and tape deck. Went through three sets of Goodyear original equipment tires in 75,000 miles, despite having the alienment done every 6000 miles. I love the car for the ride but the cost of maintaining leaves much to be desired.

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4 out of 5 stars

Take care of it, and it will take care of you.

Deana Rhodes, 06/29/2016
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
27 of 29 people found this review helpful

Overall: If I've been good to my GC so it's lasted me a long time; going on year four. Only reason I wouldn't drive a GC is if I decided to downsize or upgrade to a different vehicle type. Good things: The engine is very strong – everything else on it will fall apart before its 4.0L straight-six does. I change the oil myself, moper filter only, every 3,500 miles. I have never had to fix anything on the interior (e.g. seats, dash buttons). Aftermarket parts are cheap for the value, so fixing things never costs and arm and a leg. For the whole time I've owned it, it's only needed to "major" jobs completed. The 4x4 is one of the most reliable systems I've owned. Only had two recalls served, and both affected at least a half million other vehicles across makes and models (not just a Jeep problem). The service depts. I've been to are helpful; I'm very blunt with the associates, which makes them honest with me. Bad things: I watch my gas level drain when I drive it – hurts the wallet when I'm traveling far. I swapped out the trans at 195k miles (most truck trans last longer, so get a truck if you want trans and engine reliability). Chrysler went cheap on the electrical harnesses in the doors and the wires in the door jams, so the windows and doors may stop working. The OEM headlights point low to the ground, so night visibility is very limited. And the headlamp assemblies fog over, so get aftermarket ones. The body rusts too easily (mine has the notorious rust spot above the back passenger wheel well) and that shouldn't happen to almost every GC, but it does.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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