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Used 2021 Hyundai Kona Consumer Reviews

3.9 out of 5 stars
44 reviews
3...

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Pros
Cons
1 out of 5 stars

Beware issues going uphill b/c of dual clutch tran

Greg Knasel, 01/03/2022
2021 Hyundai Kona Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
12 of 13 people found this review helpful

The car is really nice with the features and design and so far (8500 miles) it has performed well in most conditions. Beware of a fatal issue related to this cars dual clutch transmission. If you are going uphill at a speed less than 10 miles per hour, the transmission will begin to slip and eventually overheat. This is a known issue that the manufacturer is aware of and they don't see the need to fix. All in all, it's a good car but if you are like me and you live in Colorado and go skiing most weekends and therefore spend any amount of time stuck on I-70 between Silverthorne and Eisenhower tunnel, this car will require you to pull off on the side to let the transmission cool off.

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5 out of 5 stars

Fun to drive

JR, 04/17/2021
2021 Hyundai Kona SE 4dr SUV (2.0L 4cyl 6A)
7 of 7 people found this review helpful

Compact SUV that is a lot of fun to drive. Great handling and good pickup. Go with the 4-wheel drive option.

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5 out of 5 stars

Looks Sweet & .....

CoachK, 08/16/2020
2021 Hyundai Kona Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
31 of 37 people found this review helpful

We got a 2021 Kona Limited and find it to be an excellent purchase. A lot of technology in a well built package. It is so fun to drive!!

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2 out of 5 stars

I really want to give this car a 5 star rating but

gr8fan, 09/02/2021
2021 Hyundai Kona Ultimate 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
10 of 12 people found this review helpful

I can’t consciously give it 5 stars. When the car was built, the technicians failed to connect something under the headliner that controlled the gps. Since that time, I’ve had issues with the gps system and the Bluelink system. I’ve owned this car for 2 months and so far, it’s been at the dealership for 19 days of the 2 months that I’ve owned it. Hyundai still can’t figure out how to fix the Bluelink issues. If it wasn’t for these issues, I would have given it 5 stars. I really want to love this car I just can’t yet. I noticed the gps issue before I drove it off the lot but the salesperson quickly dismissed it saying “the gps will update in a few days”. It took a new management at the dealership before someone would finally help me out with getting the gps issue resolved. After having the car for 10 days, the finally fixed the gps issue but blew me off when it came to fixing the Bluelink issue. It took me submitting a complaint to Hyundai corporate before the Bluelink issue would begin to be addressed. It’s now at the dealership again (and has been there for 9 days now) as they try to figure out how to fix this issue. I have the “pleasure” of driving. 2017 Sante Fe while my brand new car sets at the dealership. Hyundai corporate has only contacted the dealership. They haven’t offered me any reimbursements or anything related to these issues. It’s obvious someone at the plant failed to complete the quality control checks in relationship to this vehicle. Their neglect has now become my headache. At the very least, Hyundai should be reimbursing me for the payments I’ve made on this vehicle since I’ve yet to have full functionality or they should buy out this car from me and provide me with a new Kona. Beyond disappointed in Hyundai corporate and the way they are working to resolve this issue and keeping a happy customer.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Safety issues

Misty, 03/09/2021
2021 Hyundai Kona SEL 4dr SUV AWD (2.0L 4cyl 6A)
48 of 66 people found this review helpful

I had my Awd Kona for about a month. I was in a major accident and my car was declared totaled. I was hit from the front and back off my car. High impact . NONE of the airbags deployed. My face went into the windshield and I was slung around inside the car even with my seatbelt on. I know suffer from bone bruising and swollen muscles. I do not recommend this vehicle to anyone. I’m in the process of speaking to an attorney.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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