Used 2016 Ford F-250 Super Duty Crew Cab Consumer Reviews

Not as much of a Work Truck as the Silverado

I have three issues of varying magnitudes with the F-250 crew cab that I have encountered since buying it. 1. Minor issue is that there is NO mute button on the steering wheel. When taking a call manually or at a drive-up window, there is no instant mute. 2. The voice commands take a while to work through. I worked to get a Lowe's destination 15 miles away entered in the navigation while driving. I was within five miles from the store before it finally took. 3. Although the bed size is comparable to the Silverado, the Silverado has a flat bed where the side walls meet the bed. The F-250 has a curved corner along the bed. As a result, the curved edge prevents my freestanding tool chest from being butted up to the top rail. OK if you are hauling curved cargo like piping I guess. 4. MAJOR design complaint and the topic of this review. On my Silverado, the back seats would flip forward to create a protective barrier for the front seats and the back would fold down creating a front-to-back FLAT storage platform!!! Did I say Flat?? The F250 back seats do NOT flip forward, but lift backwards to gain access to molded trays under them. That part may somewhat practical, BUT when the back of the seat folds down, it is NOT flat. Not even close and it does not come up to the front seats. The back of the rear seats are just standard fabric, not a hard material. Consequently, you cannot put miter saws, tool buckets, chains or anything on them. I always carried one loaded tool bag on the short section to handle virtually anything I encountered on a normal basis. This is a severe loss and incredible design flaw. I think Ford has lost sight of the truck's objective and has gone to fu-fu with a few things. So now I can haul a crew- that I don't have, but can't haul the tools- that I do. Even though this is a new truck, I am seriously considering getting with a body shop to attempt to get a Silverado rear seat assembly out of a junk yard and trying to install it.

Awesome!!

I love this truck!! It's awesome in power (6.7!! powerstroke), ride, and I feel as I am sitting at home on my leather chair. Great for the family as well.

Problems from the start

First the fuel milage was bad, about 11-12 at 65 on freeway, within about 30 miles I received a DEF system fault. It is going back to where it came from. This was the 6.7 diesel which is not a choice on model for this review.

Never again

This is about the 2016 Crew Cab 6.7L V8 Diesel 4x4 Platinum. Edmunds site only shows the 6.2 even when I specifically select diesel. Paraphrased: Poor craftsmanship - strike 1 Poor fuel economy - strike 2 Wouldn't cover obvious defects - strike 3 and forget you Ford. I've got three sons who I'll raise to never own a Ford truck and understand that we don't buy them because they're shady crooks. Details: I've owned lots of different makes of truck but Ford has always been my go to. I bought this truck brand new on the lot 26miles on it. 4x4 Platinum. Between 400-700 miles I noticed that the body panels weren't semetrical on the driver's side. The top and bottom of the driver's door lined up with the other panels but the center of the door in the bevel had about an 1/8" gap. The rear bumper was also about an inch lower on the driver's side, and I also noticed that there were some indentions in the driver's leather seat cover consistent with a misfeed on a sewing machine. The dealership adjusted the bumper, and the door. The door wasn't great but the bumper aligned well. I also made them pull a car fax to ensure it didn't get damaged during delivery. As for the seat cover Ford denied warranty on that claiming that natural scarring isn't covered. Trust me these are man made. Strike 2. I noticed poor fuel economy too early on. Understanding these trucks aren't made for fuel economy everyone I know that owns these trucks touts 16-18mpg. I've never seen 16. Not 55 on the highway or 70 on the interstate. I was staying at 13-14 towing a cargo trailer or just the truck alone. The dealership and Ford's warranty response was short. "Ford doesn't publish fuel economy for the work class trucks". Strike 2. Fast forward to 37,000 miles. Yes 1,000 past warranty. AC quit working. Ford service center runs a bunch of tests and discovered that not one but both Schrader valves were leaking (the fill nozzles for the freon). They refilled the freon and I asked them to cover the replacement of the valves under warranty. They denied. I appealed the denial of warranty based on the fact that the leak was so slow and it was just Spring that we know the leak must have began while still in the warranty period. Also, these valves are not moving commonly serviceable parts. I pointed out that nowhere in the service schedule are you prompted to check or service the valves and that no Ford I've ever owned has ever required they be serviced even beyond 100,000miles. Also the fact that both are leaking points like it's likey a part defect. They said I could "split" the cost with them $400. It's a $200 service at any reputable shop! Strike 3. 48,000 miles now the leak is so slow that the AC still blows cold which would indicate to me that the leak easily started prior to end of warranty. Also fuel economy is down to 10.9mpg and I never tow, all service is done at dealership, fuel filters every other oil change which exceeds the dealers recommendation. I'll never buy another new Ford again.

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