Used 2004 Ford Explorer Consumer Reviews
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How long should plastic last?
rks, 02/24/2010
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
6 of 7 people found this review helpful
We have had overall good luck with our Explorer. The major problem is that many plastic parts have failed which require costly fixes. Both plastic anchors on the right and left sun visors broke which resulted in the complete replacement of the visors. The plastic lift ring on the floor cover broke which required a whole new cover. The most annoying piece of plastic that has broken twice ($350) has been the plastic panel just below the rear window. I have noted that many Explorers are driving with this piece broken. Ford has a "policy" not to replace them which leads me to believe that Ford is not living up to its reputation as customer friendly.
Never again
vr2usone, 04/02/2012
2004 Ford Explorer XLT Rwd 4dr SUV (4.0L 6cyl 5A)
7 of 9 people found this review helpful
This is my first Ford and I will never again purchase another. My problems are small but trying to find parts is a pain and there's not an easy fix. The visors, the seat, the crack in the back are all common complaints for this make and model and Ford refuses to acknowledge these defects or offer an expensive fix. Each part I need starts out at $100 and goes up. If I can ever find some cheap replacement parts I'm going to fix them and trade this vehicle in for a Chevy.
Good at first.....
SK, 03/01/2010
2004 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
3 of 3 people found this review helpful
I bought my Explorer brand new. ANd in the beginning, I loved it. Had problems with the transmission acting out, but everytime I took in to dealership, they could never find anything wrong. Drivers seat belt gets stuck once in awhile...have to keep ejecting over and over till it finally frees. The tires wear out very quickly. The brakes wear out quickly...had to have done more times than should have. And of course the heater....the blower wnet out, the wiring melted...Ford did not care at all, said it is not a safety issue. Well to me it was, because in the winter months and working nights..having no heat to defrost the windshield to see out of was a hazard. That cost me $500. to have fixed.
Another great Ford product
Don, 01/31/2009
2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.0L 6cyl 5A)
3 of 3 people found this review helpful
I have owned this vehicle for over 5 years now and have had no major problems. It is serviced by my dealer every 5000 miles and washed and cleaned regularly as it should be. I have had no paint(black) or fading problems, in fact my dealer just detailed it and it looked like it did when it was purchased 5 years ago. I did have the plastic panel on the rear tailgate freeze up and crack at 52800 miles, but Ford and my dealer took care of the problem since it is a Ford design flaw.The vehicle is fun to drive and is usually the vehicle that is taken on longer trips and up until recently, we owned a full size Mercury, but this vehicle is much more fun to drive. My wife has no objection to driving.
Explorer keeps getting better
Bama99, 12/11/2003
2004 Ford Explorer Limited 4WD 4dr SUV (4.6L 8cyl 5A)
3 of 3 people found this review helpful
Got the 2004 4WD Limited V8. Previous car was the 95 Limited 4WD V6, which I really liked. The 2004 has kept the best of the Explorer and added many improvements. The ride is much better, although it is still truck-like. The 17" rims really stand out and make the truck look great. DVD and CD changer are great options. The wife is a big fan of the dual climate control and the seat heaters. Didn't think I would want the 3rd row seat but it is really useful. Automatic 4WD provides extra sense of safety on the slippery roads.
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