2017 Chrysler Pacifica Hybrid Review

Name: 2017 Chrysler Pacifica Hybrid
Brand: Chrysler
Rating: 3.8 (8 reviews)

Price Range: $19,998 - $24,998

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Appraise My 2017 Chrysler

Chrysler Pacifica Hybrid model years

Chrysler Pacifica Hybrid for Sale

Edmunds' Expert Review

by Dan Frio

Pros

Capable of traveling up to 30 miles on electric power alone
Interior feels premium and upscale
Comes standard with plenty of convenience and luxury features
Long, transferable battery warranty offers some peace of mind

Cons

Can't fold second-row seats into floor due to hybrid battery pack
Exhibits some transmission drone noise under hard acceleration

What’s new

The 2017 Chrysler Pacifica Hybrid is an all-new model.

Vehicle overview

With the 2017 Pacifica Hybrid, Chrysler brings innovation to the minivan class it helped create. The Hybrid shares the same elegant design as the regular Pacifica, but with plug-in EV efficiency and reduced gasoline dependence. For a green-cred family hauler, it doesn't get any better.

For sale near Ashburn, VA

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2017 Chrysler Pacifica Hybrid
Premium Passenger Minivan
$13,795
- 85,584 miles
- No accidents, 1 owner, personal use only
- 7 Seats
- M and B Auto Group (33 mi away)
- Back-up camera
- Bluetooth
- Leather Seats
- Keyless Entry/Start
- Third-row seating
Close
Located in Bealeton, VA
2017 Chrysler Pacifica Hybrid Premium: M and B Auto Group is pleased to offer this 3.6L V6 HYBRID Chrysler Pacifica with only 85,584 miles!Other featu...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
32 Combined MPG (N/A City/N/A Highway)
Listing Information:
VIN: 2C4RC1L73HR782471
Stock: mda5516
Certified Pre-Owned: No
Price Drop
2017 Chrysler Pacifica Hybrid
Touring Plus Fleet Passenger Minivan
$21,395
fair price
$204 above market
- 14,095 miles
- No accidents, 1 owner, personal use only
- 7 Seats
- Joe & Paul Crouse Auto Sales (87 mi away)
- Back-up camera
- Bluetooth
- Keyless Entry/Start
- Third-row seating
- Power Driver Seat
Close
Located in Columbia, PA
Joe and Paul Crouse Inc is a reputable dealership that has been serving Lancaster County since the 1930s. We offer a wide selection of high-quality us...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
32 Combined MPG (N/A City/N/A Highway)
Listing Information:
VIN: 2C4RC1H79HR765098
Stock: 765098
Certified Pre-Owned: No
Listed since: 10-26-2025

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The Pacifica is an all-new model. It's a replacement for the now discontinued Town & Country van and cribs its name from a Chrysler crossover wagon/SUV from the mid-2000s. The regular Pacifica debuted first, and now the 2017 Chrysler Pacifica Hybrid hits the road. It's the first gas-electric plug-in hybrid minivan in America, and it's an idea that's long overdue.

Since most minivan duty involves short hops around city and suburb, a minivan is an ideal candidate for hybrid technology. The Pacifica Hybrid embraces this philosophy with up to 30 miles of electric range. In some scenarios, that's enough juice to drop kids at school, go to the office, run an errand at lunch, then return for the kids and evening soccer practice, all without dipping into the gas tank.

Chrysler says combined range for the gas-electric combo is 530 miles — serious road-trip distance. With regular charging, you can make gas station visits an occasional pastime. Using a Level 2 (240-volt) charging station (whether at home or using a public one), expect to be able to recharge the depleted batteries in about two hours. With a regular household outlet, though, expect it to be more like 14 hours. When you do need gas, a stout V6 engine kicks in to assume duty. The EPA estimates you'll get 32 mpg in combined driving, which is still by far the best in the minivan segment.

Other than its additional weight and a suspension fortified to support it, the Pacifica Hybrid shares the same footprint and features as its regular counterpart. That means you're getting the same crisp lines and elegant interior design, infusing the normally dowdy family taxi with much-needed style. But it does ask some sacrifices. Primarily, you give up Chrysler's popular Stow 'n Go seating feature, which normally allows you to sink the second-row seats into the floor flat and out of sight. In the Hybrid, the batteries take up that space. And yes, you do pay a lot more for the Hybrid compared to a regular minivan (though the offsetting tax credit does help a lot). But if you like the idea of a fuel-sipping minivan, this is the one to get.

Edmunds' Expert Rating

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our initial drive of the 2017 Chrysler Pacifica Hybrid (3.6L V6 | plug-in hybrid | E-CVT automatic | FWD).

Scorecard

Overall
Comfort	3.5
Interior	4.5
Utility	4.0
Technology	4.0

Driving

Whether you want to evaluate using minivan or hybrid standards, the Pacifica Hybrid performs well. It's considerably heavier because of its hybrid componentry, but you won't notice it much in everyday driving. Acceleration is decent, and it's easy to drive.

Acceleration

There's only a total of 260 hp on tap from the V6-battery combo, but acceleration from a stop is brisk because of instant torque from the battery pack.

Braking

In regular driving, the brakes are easy to modulate with a short pedal travel and good feel and response for a vehicle with regenerative braking.

Steering

The steering is well weighted and easy to control with a good on-center feel, but it communicates very little about what the wheels are doing. In low road-grip situations, good steering feel can help bolster driver confidence.

Handling

Considering the Pacifica Hybrid's substantial weight, handling is fine as long as you don't do your best Mario Andretti impression. Body roll is kept in check, and it makes it around corners well, even if the steering doesn't feel all that precise. Midcorner bumps are dispatched with few issues.

Drivability

Selecting L mode noticeably ramps up the regenerative braking force when lifting off the gas pedal; staying in normal D mode makes for more natural braking feel. The handoff from regen to mechanical brakes is imperceptible.

Comfort

3.5

There's a lot of room in the Pacifica, but the seating position in the second row can be a little tight. Seat bolsters that are overly firm compromise comfort, too. The ride quality, however, is smooth and calm.

Seat comfort

3.0

All three rows have firm padding. The front seats are highly configurable, but neither the second nor third row reclines or slides fore or aft. The second-row seats are suitable for average-size adults and smaller, but they don't slide forward or back so long-legged passengers may need to squeeze.

Ride comfort

4.0

The Pacifica goes down the road comfortably and with poise. It's seldom bothered by small or large road imperfections. Dipping a wheel into a pothole sends a shudder through the cabin, but there's little jostle when the wheel returns.

Noise & vibration

4.0

There is minimal road noise and a small amount of wind noise created by the sideview mirrors at highway speeds, though we detected some rattles on occasion. The plug-in hybrid's automatic CVT makes a typical engine noisy drone at full acceleration.

Climate control

4.5

Climate can be controlled through knobs and buttons on the dash or through the touchscreen. Both ways are relatively easy to use. The air-conditioning does a good job of keeping the entire cabin cool on hot days. Three-zone climate control is standard.

Interior

4.5

Whether you're making the daily commute or spending a long weekend on the highway, the Pacifica Hybrid's cabin is a pleasant place to be. Judged strictly by the numbers, the Pacifica Hybrid is marginally smaller than rivals, but it feels just as spacious as class leaders.

Ease of use

4.5

The controls inside the Pacifica Hybrid are intuitive and easy to use. The buttons are large and easy to locate within arm's reach of the driver. Touchscreen controls are laid out well with frequently used commands available from the main home screen.

Getting in/getting out

4.5

The front-row seats are a bit high, but there's a low floor and high ceiling to help out. The sliding rear passenger doors provide a generous opening for ingress/egress or for loading child seats, and there's a large gap between the second-row seats to access the third row.

Driving position

4.5

Highly adjustable front seats and a tilt-and-telescoping wheel make it easy to find a comfortable driving position. The steering wheel feels large, solid and hefty.

Roominess

3.0

From the front seats, the Pacifica Hybrid feels relatively large, with ample headroom and hiproom. Legroom in the second and third rows, however, is just average. Competitors including the Honda Odyssey and Kia Sedona beat it by a few inches.

Visibility

5.0

Massive windows, big mirrors and clear lines of sight mean virtually zero blind spots. A rearview camera comes standard, and a 360-degree surround-view camera is optional.

Quality

3.0

At first glance, the Pacifica Hybrid presents an upscale vibe with nice soft-touch surfaces. On closer inspection, though, things are less than perfect, with crooked stitching on the steering wheel and door panels, for example.

Utility

4.0

The Pacifica Hybrid isn't the largest in class, but it only falls behind leaders such as the Honda Odyssey by a few cubic feet. The Hybrid doesn't offer Stow 'n Go seating in the second row since the battery pack is right below. The seats can be removed, though. The third-row seat still folds into the floor when not in use.

Small-item storage

5.0

Center console storage is large enough for big water bottles and a few snacks. There are small pockets everywhere in the cabin, including cupholders, cubbies and magazine slots. Got a million little things? They'll all fit here.

Cargo space

3.5

Based on the spec sheet, the Pacifica is near the bottom of the class for cargo capacity with 32.3 cubic feet behind the raised third row and 140.5 cubic feet with the rear rows folded. In real-world application, though, the Pacifica is still pretty useful.

Child safety seat accommodation

3.5

The rear sliding doors provide great access for loading car seats. There are two sets of LATCH anchors in the second and third rows, but accessing them isn't the easiest.

Towing

Chrysler does not recommend towing with the Pacifica Hybrid. Get a truck.

Hauling

It has enough cargo space to fit an 8-by-4 sheet of plywood — even up to 64 quarter-inch sheets of plywood, according to Chrysler. Forget the truck. For repeated runs to the home improvement emporium, this will do.

Technology

4.0

Pacifica Hybrid's Uconnect is one of the easiest infotainment systems to use, thanks to a large (8.4-inch) touchscreen display, clear graphics and controls. Lack of Apple CarPlay/Android Auto is disappointing.

Audio & navigation

4.5

Uconnect is one of the best systems in the class. The controls are easy to understand with a convenient menu on the lower portion of the screen for main commands. Navigation info can be displayed on the center screen or within the gauge cluster for easy viewing.

Smartphone integration

4.0

Easy to plug in, boot up and index music quickly via USB ports. No problems connecting devices via Bluetooth, either. Apple CarPlay and Android Auto aren't offered, but Uconnect's device integration isn't a bad alternative.

Driver aids

3.5

A rearview camera is standard. Adaptive cruise control (ACC), lane departure warning and intervention and a 360-degree camera are optional. ACC is overly sensitive, often creates a large following distance, then brakes hard when there's a minor slowing. KeySense system enables limits for teen drivers.

Voice control

4.0

Comes standard with voice controls for audio, phone calls and voice text reply.

Which Pacifica Hybrid does Edmunds recommend?

It's tempting to view fully loaded models as excessive, but in the Pacifica Hybrid's case, it's a good deal. The base Premium trim comes with features that would satisfy most buyers, and it's a fine package if you absolutely must stick to the base price. But we think it's worth paying a bit more to get the loaded Platinum, which offers a rear-seat entertainment system, automatic cruise control, a 360-degree camera, navigation, upgraded leather, more safety features and driver aids, and hands-free sliding doors and liftgate. The daily-use value of these last two items is high.

Compare 2017 Chrysler Pacifica Hybrid trim levels

2017 Chrysler Pacifica Hybrid models

The 2017 Chrysler Pacifica Hybrid is a three-row minivan that seats seven passengers. It's available in Premium and Platinum trim levels. The Premium comes well-stocked for a "base" model with standard leather upholstery, heated front seats, a rearview camera, self-parking and a large touchscreen infotainment display. The Platinum ratchets up desire with hands-free sliding doors and liftgate, upgraded leather and a navigation system. For a classy family shuttle, it's hard to go wrong with either.

The Premium's standard equipment starts with a 3.6-liter V6 engine augmented with dual electric motors and an automatic continuously variable transmission (CVT). Combined horsepower is 260 horsepower. Other features include 17-inch wheels, a 6.6-kWh onboard charger, automatic headlights, LED daytime running lights, foglights, power-sliding doors and liftgate, heated power-folding side mirrors, and keyless entry and ignition.

Interior features include leather seating, heated front seats, a power-adjustable driver seat, tri-zone automatic climate control, second-row power windows, and a 60/40-split folding third-row seat. Standard tech includes an 8.4-inch touchscreen infotainment display, Bluetooth connectivity, voice commands, and a six-speaker audio system with satellite radio, and USB and auxiliary input jacks.

Driver aids include a rearview camera, rear parking sensors, blind-spot monitoring, rear cross-traffic alert, and an automated parking system for both parallel and perpendicular spaces.

You'll get even more if you move up to the Platinum trim, though. It also has 18-inch wheels, hands-free operation for the sliding doors and liftgate, upgraded leather, a power passenger seat, ventilated front seats, a heated steering wheel, a navigation system and the Uconnect Theater rear-seat entertainment system, which bundles a 13-speaker Alpine audio system, DVD/Blu-ray player, seatback video screens, a household-style power outlet and multiple USB ports.

The Platinum also has additional safety features such as adaptive cruise control, automatic emergency braking, lane departure warning, and a surround-view camera. Options are few. For the Premium, you can order a wireless device charging pad. For the Platinum, a panoramic sunroof is available.

Cost to Drive

Monthly estimates based on costs in Virginia

Not EPA tested

$191/mo

Avg. Midsize Minivan

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Reliability

The 2017 Chrysler Pacifica Hybrid has a 3 years / 36,000 miles basic warranty and 5 recalls. Below you’ll find our owner reviews.

Recalls

5 recalls found

Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.

If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).

Recall Number:: 22V077000
Manufacturer Recall Number:: Z11
Number of vehicles affected:: 16741
Defect Description:: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Defect Consequence:: A vehicle fire increases the risk of injury.
Corrective Action:: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11.

Recall Number:: 20V334000
Manufacturer Recall Number:: W46
Number of vehicles affected:: 23079
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Defect Consequence:: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Corrective Action:: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Recall Number:: 18V740000
Manufacturer Recall Number:: U94
Manufactured from:: 2016-08-16 to 2018-08-07
Number of vehicles affected:: 10021
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Defect Consequence:: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Corrective Action:: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.

Recall Number:: 17V375000
Manufacturer Recall Number:: T37
Manufactured from:: 2016-10-04 to 2017-05-18
Number of vehicles affected:: 100
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Defect Consequence:: The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
Corrective Action:: Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.

Recall Number:: 17V371000
Manufacturer Recall Number:: T34
Manufactured from:: 2016-08-12 to 2017-06-21
Number of vehicles affected:: 1375
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Defect Consequence:: A vehicle that suddenly cannot be driven, increases the risk of a crash.
Corrective Action:: Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. Remedy parts are currently unavailable. Interim notifications informing owners of the safety risk were mailed July 28, 2017. Owners will receive a second notice when the remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.

Warranty

3 years / 36,000 miles Basic Warranty

Basic Warranty: 3 years / 36,000 miles
Drivetrain Warranty: 5 years / 60,000 miles
EV battery Warranty: 10 years / 100,000 miles
Rust Warranty: 5 years / 100,000 miles
Roadside assistance Warranty: 5 years / 60,000 miles

Chrysler Pacifica Hybrid Reviews

Owner Reviews

3.8

8 reviews

5(50%)

4(12%)

3(12%)

2(12%)

1(14%)

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Most Helpful Owner Reviews

2017 Pacifica Hybrid Features & Specs

Trim:

Touring Plus Fleet

Base MSRP Excludes Destination Fee	$40,000
EV Tax Credits & Rebates
Engine Type	Plug-in hybrid
Combined MPGe (Electric + Gas)	84 MPGe
Seating	7 seats
Cargo Capacity All Seats In Place	32.3 cu.ft.
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles
EV Battery Warranty	10 years / 100,000 miles

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Safety

Our experts like the Pacifica Hybrid models:

Forward Collision Warning Plus: Uses a camera and radar to detect imminent collision, issues alerts, and primes the brake system. Initiates emergency braking if necessary.
Lane Departure Warning Plus: Cameras and sensors warn if the car leaves the lane without a turn signal activated. Vibrates steering wheel to get the driver's attention.
Adaptive Cruise With Stop and Hold: Maintains distance between Pacifica and vehicle in front of it. Can also bring the Pacifica to a controlled stop.

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Good
Small Overlap Front Passenger-Side Test
Acceptable
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Not Tested
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good