Used 2017 Cadillac CTS Consumer Reviews
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We have a limited number of reviews for the 2017 CTS, so we've included reviews for other years of the CTS since its last redesign.
Certified Pre-owned is the way to go
Brad, 12/27/2017
updated 12/28/2018
2017 Cadillac CTS V-Sport Premium Luxury 4dr Sedan (3.6L 6cyl Turbo 8A)
34 of 35 people found this review helpful
This part is an update. I still love this car however occasionally the Cue system will lock up when using Android Auto. If you don't start Android Auto on your phone before using it in the car, after you use a voice command it will sometimes just lock up and the CUE system will be unusable until you unplug your phone or turn your car off. It would be nice if you could use Android Auto without having to plug your phone up to the car via USB. Other than that I love this car! I would definitely buy it again. All of the online reviews (Motor Trend, Car and Driver etc. and YouTube) are spot on except for one thing. The CUE system has been upgraded in 2017 and is fast as a phone or tablet so all of their disparaging comments about it are no longer valid for this year model and subsequent. Some reviewers complain that when they touch the silver trim on the center console nothing happens. It isn't designed to. You have to touch the lighted controls. They should just figure it out and get over it. Some reviewers complain about no volume knob. I typically use the steering wheel controls so that isn't an issue for me. They don't have knobs on their phones and they seem to cope. Very comfortable seats (I don't have the Recaros), very high quality interior, great performance, very high tech in the Premium Luxury model. Great looking car inside and out. I can't think of a single option they could add to this car (well maybe massaging front seats). If you buy this car I don't think you will regret it. I guess my only negative comment on it would be they should sell it with all season tires instead of summer tires. I drove this car plus an ATS V and a CTS V and for the money I think this is the best value for the all around package. You only spend a small amount of time having fun with the acceleration compared to hours cruising down the highway. I would rather lean toward the additional comfort (and better looks IMO) of the CTS over the ATS and paying an additional $20-30K for an extra 200 horsepower in the CTS V wasn't worth it to me. I'm satisfied with 420 horsepower.
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Everything is better than the previous CTS
Next2pool, 07/26/2016
updated 08/02/2017
2016 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
63 of 67 people found this review helpful
If you owned a Gen II CTS, this one will be better in every category. The new V6 is very strong and I'm averaging about 26 MPG in all around suburban driving. The interior is very quiet but the road noise from the front is the only complaint I have. There is almost no wind noise. The interior material quality is excellent and the fit and finish is superb. I am disappointed in the autostop performance. When it does activate (when is hard to predict) the engine has an annoying shudder when it stops as well as restarts. I have driven other GM models that are much better. The transmission shifts very well and doesn't seem to have a problem managing 8 gears. Although I like the hard inside cover for the sunroof, the roof itself does not seem to open as far as the previous version and it looks a bit clunky from the outside when open. The Cue system is much faster than before I have no problem with the controls at all. I did expect the Navigation system to have a more colorful display and I can't see how to name a route for future use. The gooseneck trunk hinges seem to be a step backwards from the articulated system of the Gen II model. The front seats are better than before but still not all that great for longer trips. Overall, I am very satisfied by this new CTS. Update 1 year after purchase: I did have a transmission issue that was annoying. After a stop with the auto stop/start active, the transmission would have an abrupt 1-2 shift. It did that since new and i realized that it couldn't be normal. GM replaced the transmission and the problem is gone--it apparently was a manufacturing defect and not a common problem. I replaced the run flat tires with conventional tires and that eliminated the road noise that I was complaining about. The gas mileage is outstanding in all around driving. Overall this is the best car I have had. It is a pleasure to drive.
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The Cadillac of CTSs
Karl, 07/18/2017
2016 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
28 of 30 people found this review helpful
I couldn't be happier with my 2016 CTS. The car looks fantastic, and aggressive, from every angle -- classic Cadillac. And the CTS 3.6 AWD has the performance to back up its looks, with tremendous acceleration (0-60 in 5.3 seconds), razor-sharp handling, and confident braking. The interior is beautifully designed and crafted, including aromatic leather seats, a pleasing and logical dash design, and natural grain wood trim. I find the driver's seat as comfortable as any I've ever sat in, and was able to achieve the perfect driving position after a few days of fiddling. I'm also enamored of the 13-speaker Bose Centerpoint sound system, which produces striking musical fidelity; the excellent navigation system; and the extra-large panoramic sunroof. Between the CTS's cosseting interior and raging performance, I thoroughly enjoy my commute to and from work, particularly on the back roads that I take to avoid traffic. I also look forward to chauffeuring my son around to his various activities, and would note that there is ample room in the back for child car seats, not to mention tall adults. As for maintenance (i.e., changing the oil and other fluids and rotating the tires), it's free for four years, and my local Cadillac dealer treats me like a rock star. I've had zero problems with this car, and highly recommend it.
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CTS V-sport, best car for the $ that nobody buys
William, 10/04/2018
updated 04/10/2019
2017 Cadillac CTS V-Sport 4dr Sedan (3.6L 6cyl Turbo 8A)
18 of 19 people found this review helpful
Shop around and take full advantage of all the discounts for sure. Be sure and drive one on a nice twisty road as well before buying. First off the new "cue" system so far has ZERO issues and I really like it. Now as for the car, I bought the regular one as I hate sun roofs, and was looking for a nice large comfortable daily driver for all seasons. I planned to keep it for 3 years. Another factor was the price vs performance curve. I was also looking at audi A8, bmw 7 series and Mercedes CLS. What primarily sold me was the online reviews of the handling of the cts as well as ( imho) I really love the exterior looks. The price point I paid after all the GM, dealer ,end of year etc was nearly 20,500 off of the MSRP so that and the fact that is really goes pretty well for a v6 totally sold me. A few things I think could be improved on 1) hvac system should be more accurate as to temp settings 2) the transmission while good, compared to the ZF 8 speed is "acceptable" at best, it shifts far to slow in the sport and track modes. 3) seats should be offered with a massage function 4) The stock run flat tires are HORRIBLE it should have come with most any other brand but Pirelli's for sure, and NO run flats! The interior is very nice for a GM product, seat adjustment if very good for bigger guys i'm 6'6" and have zero issues. Handling and suspension are spot on , they totally nailed that for sure. All in all I really like the car far better than I thought I would when buying it, I've always had Porsche,BMW or Mercedes before this. Would I have bought it for sticker price (70's) ummm maybe but probably not. However for the mid to low 50's it is in fact a fantastic bargain for the money.
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Second time is a charm
Joel Adler, 10/12/2019
updated 10/19/2020
2016 Cadillac CTS Premium 4dr Sedan AWD (3.6L 6cyl 8A)
10 of 10 people found this review helpful
I had a 2016 CTS Performance and I loved everything about it except the tires and wheels. The Pirelli run flats were the worst. The Premium package adds adaptive cruise control and looses the Pirelli tires. Although the Continental tires are not as wide and less aggressive on the road, they more than make up for it on comfort. I don’t know why people malign the CUE system. It is logical and easy to use. The cabin is comfortable. This car is great for long rides no matter what type of road. This is a great looking, great handling car. Before purchasing this car I looked into 2016 Mercedes E class and 2016 BMW 5 series. The Caddy offers more technology than either at a comparable price. I’m glad I bought it. Several months have gone by since I wrote my review. I have put on a lot of miles since this review was first written. My opinion has not changed. This is a solid, comfortable car. It handles well and people still think it is new, even though it’s over 4 years old. Update; The more I drive the car, the better the gas mileage gets. One major advantage with the CTS is that it takes regular gasoline. This can save several hundred dollars a year at the pump. I recently had the car on a nice winding road. It drove great. There was a point where I had to pass another vehicle. When I stepped on the accelerator, the exhaust gates opened up and the sound was great. The car took off like it was shot out of a cannon. I am still happy with my choice.
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