Used 2016 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A) Consumer Reviews
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2016 MDX Vibration Part II
Very Disappointed, Galt, CA, 11/28/2015
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
77 of 82 people found this review helpful
Very disappointed, follow up to my previous post, ok my car has been at the dealers 6 times now for a vibration between 55 to 75 MPH 4,900 miles they keep saying they have to confirm the vibration which I have a service order from October stating they confirmed the vibration, they replaced the brake rotors, needless to say vibration still there, they replaced the tires, vibration still there, took it back to the dealer today for 6th time, another test drive with the service manager he said he could feel something but wasn't sure what it was, back seat was vibrating extensively, service manager acknowledged it, said he would take a new MDX off the lot drive it same route we drove mine to see if the road made it vibrate. They called and said they test drove a new MDX off the lot and it vibrates worse than mine so it's a characteristic of the vehicle. They actually put this in writing on the service order. I asked if they were informing consumers of this vibration characteristic when they were looking at the vehicles and they said no, I told them just because the other car vibrates does not make it right, it sounds like a design defect to me, this directive came from the District Service Manager I cannot believe they would actually think that is acceptable, they all vibrate so that makes it acceptable???? Buyer beware I would not buy the 2016 Acura MDX.
Vibrations!
Not Happy, Lawrence, MA, 12/01/2015
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
25 of 27 people found this review helpful
I had also recently purchased the MDX and had the same vibrations as the previous post. The story is the same - changed wheels, changed rotors, then balanced the tires. They also decided to deflate the tires to mask the vibrations. But I immediately caught them doing this and asked the dealer to inflate the tires back to 35psi. Acura is no help either. Both Acura and dealership say this is normal variation of the MDX, and the lemon law does not apply since "there is nothing wrong with the car". Seeing the prior post, this seems like a fraud or cover up. Anyone else having this issue? Finally the transmission is scary. It doesn't always shift to the correct gear.
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Could have been a Homerun
SideStepping, New York, NY, 10/10/2016
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
10 of 10 people found this review helpful
Owners should know, and DEMAND, that early 2016 models built in 2015 have a software update to the transmission, technical service builletin 15-054, which changes the shifting dynamic of the car, and SHOULD resolve most of the transmission jerkiness issues. Unfortunately, my dealership didn't apply the update, BUT next time my car is in for service, I will DEMAND they fix it, because I too, experience rough shifting, surges while braking and going downhill, and poor overall transmission performance. THERE SHOULD BE A RECALL TO UPDATE THE SOFTWARE ON THE TRANSMISSION. ACURA, ARE YOU LISTENING TO YOUR CUSTOMERS? Acura should be embarrassed to turn away customers. No wonder they are LAST in customer satisfaction. Now...onto the car. Two major issues with this car: the transmission, and the infotainment system. The interior is nice size and comfortable, even though it doesn't feel so luxurious. Handling is great, ride is smooth when the transmission isn't jerking you all over the place. The overall infotainment system, navigation included, is SO slow and my 2008 Infiniti G35 had a better nav system. It's pretty pathetic. This is my first (and probably last) Acura until they get their act together, stop trying to fool customers into thinking their product is the "best in it's class," and until they produce a real transmission and a real infotainment system. What a shame. BTW, my dad had 3 MDXs...a 2009, a 2013, and a 2016. He loved (and so did I) the 2009 and 2013. He had the 2016 for 5 months and got rid of it. That's how embarrassing of a vehicle it is. But, I'm sure Acura is laughing all the way to the bank...what a joke of a 50K car.
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Great Vehicle with Terrible Infotainment
Mike, Reading, PA, 10/26/2015
updated 04/27/2016
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
20 of 22 people found this review helpful
We recently leased a 2016 MDX AWD with Tech Package. If we were to do it again the smart money would be the base awd model with the AcuraWatch safety feature package. Let me explain why....First off the car rides, accelerates, stops, turns, and everything else regarding moving extremely well. Even the headlights are exceptional. The interior seating design and the way they slide is also great. The safety features shake the steering wheel if you depart your lane and warn you when other cars are too close. Whats left is the way you interact with the controls in the dash and on the steering wheel. Every single thing about the interaction with the controls is unnecessarily complicated. In many cases it takes an extra click or 2 in a menu than in other cars. For example to turn seat heater on you need to click a button on the screen, select the heat level, then close the sub-menu. In every other car on the planed you click the button once to turn on the seat heat then another click to change the heating level. I consider this annoying, but not a deal breaker. Then you get into the gps. The gps takes longer than most to figure out how to do the basics. Its cumbersome to enter an address. The guidance is also poor. Sometimes there is no audible instruction on when to turn and a strange map of your turn with a flag that isn't always oriented the way you are travelling. To sum it up you are better off placing your phone with google maps over the nav screen. I can only hope there is some kind of update to enable android auto or the apple car os. Last but not lease the Bluetooth connectivity doesn't play nice with my samsung galaxy s6. Every 30 seconds or so it pops up an error it can't import the phonebook. A quick google search indicates this is a common issue for many. Then you quickly find out the text interaction is terrible. When you get a text a notification takes over the entire screen asking what you want to do (imagine you were getting ready to make a turn following gps). So then when you act on the notification you have to pick from a very small list of predefined reply messages. Every other car I have used including cheap rentals allow you to speak a text reply. My other vehicle is 2015 ram 3500 with uconnect and it does all of this with no issues. In a day and age where so much of your interaction with a vehicle is the electronics acura needs to do a much better job. The kicker is you pay thousands extra for this tech package and get terrible tech bundled with some really good safety features. After having the MDX a few months I can say I would buy it again, but would not get anything above a base model awd with acurawatch.
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2016 Acura MDX AWD
CFM, Scottsdale, AZ, 08/23/2015
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
8 of 8 people found this review helpful
We finally bought our new SUV or I guess they call it a crossover. Keep in mind we only have a few hundred miles on it so its still really early. We looked at a lot of vehicles before choosing the MDX. As far as a luxury 7 passenger vehicles go this seemed to have everything we wanted and needed after a couple of weeks of shopping and doing serious looking at the German counter parts. The MDX meets all of our requirements as follows in no specific order. Luxurious, stylish, roomy, safe, quality. We hope the maintenance is low and that it will hold its resale value I guess time will tell. The ride is great in the awd however on bumpy roads you can hear some road noise. The steering is awesome The turning radius is amazing making u-turns a breeze. This is a very easy and stress free vehicle to drive. Unlike most of the reviews I have read the command center is easy to operate we were a little worried after reading the reviews but it is super simple! We thought we wanted the black on black but after looking at the Lunar Silver Metallic we fell in love with how it really accentuates the lines on the vehicle.
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