2015 Ram Promaster Cargo Van Review
2015 Ram Promaster Cargo Van Review
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Edmunds' Expert Review
by the Edmunds Experts
Pros
- Massive cargo space
- low step-in height
- available fuel-efficient diesel engine.
Cons
- Steering wheel doesn't offer tilt adjustment.
What’s new
An all-new addition to the Ram commercial-vehicle lineup last year, the Ram ProMaster Cargo Van is unchanged for 2015.
Edmunds says
Thanks to its sensible European roots, the 2015 Ram ProMaster full-size cargo van is a great option for American business owners, as it offers a space-efficient design with a user-friendly interior and solid powertrain choices.
Cost to DriveCost to drive estimates for the 2015 Ram Promaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Ohio.
Monthly estimates based on costs in Ohio
Not EPA tested for Promaster Cargo Van 1500 Low Roof
Promaster Cargo Van 1500 Low Roof
vs
$305/mo
Avg. Large Van
Vehicle overview
The look of business-oriented vans is rapidly changing in America, as increasingly cross-national U.S. automakers look to adopt the best ideas from their worldwide markets. Traditional vans based on heavy pickup truck components are on their way out, and they're being replaced by taller, narrower, lighter-weight vans like the 2015 Ram ProMaster Cargo Van that drive more like conventional cars. The model for this sea change is of course Europe, where fuel is more expensive and roads are less ample. Ram has derived the ProMaster cargo van lineup from Fiat's Ducato, a front-wheel-drive van revered for its durability, easy driving manners and miserly running costs.
One of the Ram ProMaster's most important attributes is its wide variety of configurations. There are 1500, 2500 and 3500 versions offering varying levels of capability, two wheelbase choices for the 1500 and 2500, a low-roof choice for the 1500 and an extended-body option for the 3500 series. Regardless of how you configure it, the ProMaster's tall but tidy profile is great for maximizing cargo and permits users to stand much more upright when working inside the van. This is a fantastic development for contractors who spend a lot of time in the rear of the ProMaster and provides upfitters and other modifiers with a wider range of equipment possibilities. And all that height generates serious cargo-carrying potential: There are as much as 463 cubic feet of cargo capacity available in the largest ProMaster configuration.
The 2015 ProMaster's front-wheel-drive layout allows for a short hood that greatly eases parking and tight turning while affording the driver great forward vision. Buyers also benefit from the van's European origins in that there's an optional turbocharged diesel engine, a 3.0-liter four-cylinder unit with V8-like torque that can handle large payloads. Also available is a stout 3.6-liter gasoline V6 from Chrysler's engine lineup, which is passenger-car refined yet still up to the demands of serious commercial duty, as it's able to handle payloads of up to 4,440 pounds.
Buyers will find that the 2015 Ram ProMaster has plenty of competition in the form of vans such as the recently released Ford Transit, as well as the Nissan NV Cargo Van and Mercedes-Benz Sprinter. Several versions of the Transit offer three roof-height choices, while the Nissan and Mercedes vans mirror the ProMaster's two available roof heights. Ford's Transit offers gasoline and diesel engines, while the Mercedes Sprinter is diesel-only. The Nissan NV doesn't have a diesel-engine option, but is the only one of the four to offer a V8 engine. The 2015 Ram ProMaster Cargo Van has decades of Fiat's experience in the commercial van market behind it, but all of its competitors have their own unique attributes, so it's certainly a good idea to check out each to determine which might best address your particular use.
Performance & mpg
Standard on all 2015 Ram ProMasters is a 3.6-liter V6 engine that produces 280 horsepower and 260 pound-feet of torque. Power is sent to the front wheels via a six-speed automatic transmission. Optional is a 3.0-liter four-cylinder turbodiesel with 174 hp and 295 lb-ft paired with a six-speed automated manual transmission. Properly equipped, the ProMaster can handle payloads of up to 4,440 pounds (payload capacity varies according to the configuration you choose) and tow up to 5,100 pounds.
Commercial vans such as the 2015 Ram ProMaster Cargo Van are not subject to conventional fuel economy testing by the Environmental Protection Agency and do not have published EPA fuel economy ratings.
Safety
Standard safety features for the 2015 Ram ProMaster include front, side and side curtain airbags, antilock disc brakes, hill start assist, stability control (with trailer sway control) and traction control. Optional features include a roadside safety kit, rear parking sensors and a rearview camera.
Driving
It's remarkable how much more confidence you can have in piloting a large van when the hood is short and you sit high above it. That's the perspective from the 2015 ProMaster Cargo Van's driver seat, and you get further encouragement from the van's light steering and relatively compact turning circle. All these elements team up to deliver the impression of maneuverability, even in city traffic and parking, though care still has to be taken when reversing, even with the help of the optional rearview camera.
You'll like either engine. The standard 3.6-liter gasoline V6 comes straight from Chrysler's car lineup, so it's smooth, quiet and much more refined than you'd expect an engine in a commercial van to be. The turbodiesel engine's forte is efficiency and low-speed pulling power. It's noisier than the gasoline engine, particularly until it warms, but the diesel's overall refinement is entirely sufficient and it moves the ProMaster with real vigor at suburban speeds. Along with the fine manners, either engine has plenty of chops for hauling, with the diesel probably preferable for stop-and-go delivery work, even if its maximum payload ratings slightly trail those of the gasoline V6.
Interior
Functionality is the watchword for the 2015 Ram ProMaster's interior, with controls and instruments designed based on decades of Fiat's commercial-van experience. The ProMaster's gauges are large and clear, with a multifunction display centered between the speedometer and tachometer. Climate control comes via a straightforward, three-knob layout for temperature, fan speed and directional control. Audio controls are mounted high on the dash (some will have to lean forward a bit to reach them), with the optional 5-inch Uconnect touchscreen audio system a worthwhile upgrade for those who plan to use the van for longer trips. Extended stints behind the wheel are eased by the well-bolstered captain's chairs (swivel mounts are an option), but the lack of tilt steering wheel adjustment might result in a less than optimal driving position. Meanwhile, there are plenty of well-placed storage areas and cupholders.
The ProMaster 3500 can swallow up to 463 cubic feet of cargo, and although the number's not quite up to the Ford Transit's maximum of 487 cubic feet, it's nonetheless a serious cave to fill with either cargo or customized upfitter components. As you might expect, the 2015 ProMaster can be ordered with solid walls and rear doors or with a choice of windows. Some buyers will find the optional sliding rear door on the driver side a boon for easy entry to the cargo area.
2015 Ram Promaster Cargo Van models
The 2015 Ram ProMaster comes in three main trim levels: 1500, 2500 and 3500. The 1500 is available with a low- or high-roof option, while the 2500 and 3500 are only available with the high roof. The 1500 is offered in 118- and 136-inch wheelbases while the 2500 offers a choice of 136- and 159-inch wheelbases. The 3500 is only offered with the 159-inch wheelbase, with a longer-body configuration for extra cargo space available as well.
Standard features for all include 16-inch steel wheels, a passenger-side sliding side door, air-conditioning, cloth bucket seats, power front windows, power locks, keyless entry, a telescoping (but unfortunately not tilt-adjustable) steering wheel and a four-speaker sound system with USB and auxiliary audio inputs.
Available options include alloy wheels, foglights, a driver-side sliding door, windows for the side and rear doors, power folding/heated sideview mirrors, an alarm system, rear parking sensors, a rearview camera, a cargo partition (with or without a sliding window), navigation, heated seats, swivel seats, a suspension driver seat, adjustable lumbar support, a double passenger seat, a leather-wrapped steering wheel, upgraded audio with Chrysler's Uconnect 5-inch touchscreen display, Bluetooth connectivity and voice commands, steering-wheel-mounted controls, satellite radio, cruise control and interior wall paneling.
There are several option packages, including the Premium Appearance package (bright grille and foglights), the Interior Convenience package (overhead shelf, under-seat storage tray and locking glovebox), the Cargo Convenience group (cargo net and sidewall tie-down rings) and a towing package.
Reliability Ratings by RepairPal
2 out of 5 stars2/5Average
#22 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram Promaster Cargo Van from 2008-2022.$1,168/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).2.39x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).19.6%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2015 Ram Promaster Cargo Van.
5 star(19%)
4 star(14%)
3 star(4%)
2 star(6%)
1 star(57%)
49 reviews
Trending topics in reviews
Most helpful consumer reviews
2 out of 5 stars
Warning do not purchase ProMaster
Gabe Cetina, 04/08/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
I purchased a new ProMaster to be used in plumbing service. it only has 54,345 miles and they had to replace radiator, oil pan, door hinges 3x and already not opening again, driver window not going up and down, brake lines leaks and pump, relays, wiring were I keep loosing my lights, issues with programs and more. Worse work vehicle I have owned.
1 out of 5 stars
This thing is a freaking nightmare
Peter, 03/15/2016
2015 Ram Promaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
I've only owned this van 3 months and 30,000 miles later it's thrown more codes than my 2000 Chevy Astro with 140,000 miles on it... it's completely unreliable especially for long-haul trips... Dodge needs to quickly discontinue this truck... great concept on the loading height and cargo space everything else is complete crap.... I'm immediately trading this in... might need a lemon law … lawyer.
1 out of 5 stars
Complete Garbage
Eric, 11/11/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
Poorly designed period. Horrific, unreliable hunk of GARBAGE. Purchased a little over a year ago and have had so many problems I feel like suing Ram. Its been back to the dealership at least a dozen times for in many cases the same repairs. To be completely honest I could sit here and write a book about how pathetic this vehicle is. I am left feeling completely ripped off. Stay away … from Ram Period.
1 out of 5 stars
not a happy driver
Dave Cangelosi, 09/16/2015
2015 Ram Promaster Cargo Van 3500 High Roof 3dr Van (3.6L 6cyl 6A)
My pro-master does not even have 10,000 miles on it. It has multiple recalls, engine makes noise, the brakes make noise, and the reversing camera is bad. The main issue is that the dealers do not put any energy to fix it, It has been into several different dealers and they just let it sit there (we will get to it when we can,, we are busy) Well I have work to do also. If you need your … truck on the road, don't get the pro-master. We have four of them, and switched back to Chevy.
Many months latter, still the worst vehicle I ever drove.
3/2017 a definite do not buy. Still no Promaster mechanic has been able to fix the recalls on the back doors. (not sure why) It only gets about 12.4 miles to the gallon once it is loaded up with inventory. The truck seems to burn out lights about every 2000 miles. I am constantly replacing some sort of an exterior light. These are common issues on all four of our vans of the Promaster line. Oh yea,, my reversing camera is still broke. They can not figure it out. Once it is filled with inventory, this truck will get stuck in an eighth inch of snow. No one stands behind this product and its a poorly constructed bucket of junk.
9/2017 I noticed another review saying that they got good gas mileage. The only way that the four we have would get o.k. mileage is if they are empty, Why would you need a van if you were going to drive it empty? Still not happy, still a lot of issues that did not get fixed.
9/19. Still driving it, and it has an endless list of repairs that have beed done and still need to be done: - radiator leaks, power stering fluid leak, engine oil leak, and did i mention the head lights burn out every 2000 miles like clock work. Only 56,000 miles on this bucket of junk and it has more repairs on it than my chevy trail blazer with 138,000. This was and is a terrible truck
2015 Promaster Cargo Van Highlights
1500 Low Roof
Base MSRP Excludes Destination Fee | $28,970 |
---|---|
Engine Type | Gas |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 283.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the Promaster Cargo Van include:
- Tire Pressure Warning
- Stability Control
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