2020 Mercedes-Benz G-Class Review
2020 Mercedes-Benz G-Class Review
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The G-Class relies on style and emotion to justify its price rather than planning or execution. There's power and authority from behind the wheel, but this SUV is a mess when it comes to ergonomics and practicality. The technology is a letdown too.
Used G-Class for sale
Appraise This CarMercedes-Benz G-Class model years
Mercedes-Benz G-Class types
- SUV
- AMG G 63
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2020 Mercedes-Benz G-Class Review
byRyan ZumMallen
Contributor
Ryan ZumMallen has worked in the automotive industry since 2012. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career. Ryan has also contributed to Road & Track, Autoweek, Trucks.com and more. In 2019, Ryan published his first book, Slow Car Fast, on the millennial generation and its unique take on modern car culture.
Pros
- Impressive off-road abilities
- Powerful V8 engines
- Refined interior
- Unmistakable exterior styling
Cons
- Ponderous handling
- Difficult to get in and out of
- Limited cargo space
- Previous-generation Mercedes infotainment system
What's new
- G manufaktur program allows extended interior and exterior customization
- New wheel designs
- Part of the second G-Class generation introduced for 2019
Overview
Few vehicles make an impression like the Mercedes-Benz G-Class. Lovingly known as the G-wagen — short for the German Geländewagen — the G-Class is a brash SUV that places style over comfort and practicality. For an SUV this big, there is surprisingly little cargo space. Still, the G-Class is a dream vehicle for many. It excels off-road and offers up to 577 horsepower thanks to a turbocharged V8 engine. When it comes to design, capability and even price, the G-Class makes no apologies.
Cost to DriveCost to drive estimates for the 2020 Mercedes-Benz G-Class G 550 4dr SUV 4WD (4.0L 8cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $4.31 per gallon for premium unleaded in Ohio.
Monthly estimates based on costs in Ohio
$364/mo for G-Class G 550
G-Class G 550
vs
$196/mo
Avg. Midsize SUV
Edmunds Expert Rating
Our VerdictThe Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.
Below Average
7.0
out of 10
edmunds TESTED
The G-Class relies on style and emotion to justify its price rather than planning or execution. There's power and authority from behind the wheel, but this SUV is a mess when it comes to ergonomics and practicality. The technology is a letdown too.
Rated for you by America's best test team.Performance
7.0/10
How does the G-Class drive? We tested the G 550. Its V8 engine sounds burly and muscular when you mash the gas and, in our testing, gets this SUV from 0 to 60 mph in 5.6 seconds. That's an average time for a V8-powered luxury SUV.
Beyond that, the G isn't much of a performer. The high center of gravity and noticeable body roll don't instill confidence around corners. The traction and stability control systems also aggressively activate to keep your wheels on the ground should you try to get enthusiastic with your driving, which is probably just as well. The steering is precise and weighted appropriately but entirely numb. A wide turning radius makes navigating tight spaces a chore.
When it's on, the auto engine stop-start system is jarring and intrusive. On the plus side, the transmission is smooth and responds quickly to driver demands.
Beyond that, the G isn't much of a performer. The high center of gravity and noticeable body roll don't instill confidence around corners. The traction and stability control systems also aggressively activate to keep your wheels on the ground should you try to get enthusiastic with your driving, which is probably just as well. The steering is precise and weighted appropriately but entirely numb. A wide turning radius makes navigating tight spaces a chore.
When it's on, the auto engine stop-start system is jarring and intrusive. On the plus side, the transmission is smooth and responds quickly to driver demands.
Comfort
7.5/10
How comfortable is the G-Class? The G 550 is compromised in places by its design. The ride is a bit truckish, but it takes the edge off bumps and avoids feeling busy over rough pavement. The seats are nicely cushioned and supportive — perhaps overly so. The seats are rather narrow, especially for a vehicle in this class, and the adjustable side bolsters just don't open enough for even relatively svelte drivers.
Noise from the road and from other traffic is pleasantly muted, and the engine settles into a deep, unobtrusive rumble when cruising. But there's noticeable wind noise at freeway speeds, which is likely due to the G-Class' upright styling.
Noise from the road and from other traffic is pleasantly muted, and the engine settles into a deep, unobtrusive rumble when cruising. But there's noticeable wind noise at freeway speeds, which is likely due to the G-Class' upright styling.
Interior
6.5/10
How’s the interior? The G-Class' boxy shape results in some serious ergonomic limitations. The seats are rather high, and while there's some adjustability, the only seating position that really works is to sit tall and square. While the headroom is superb, the shorter door openings and high seat cushions mean passengers will have to duck while navigating the high step up. The step rail is too high to be very useful. While rear passenger space is reasonable, the rear doors' limited range of motion creates more difficulty in getting in and out than it should.
You get a commanding view of the road ahead, but the front window roof pillars are thick and upright — enough to hide pedestrians waiting to cross at a stoplight. The rear view is partially obstructed by the rear-mounted spare tire, and the small side mirrors don't show you a whole lot either.
You get a commanding view of the road ahead, but the front window roof pillars are thick and upright — enough to hide pedestrians waiting to cross at a stoplight. The rear view is partially obstructed by the rear-mounted spare tire, and the small side mirrors don't show you a whole lot either.
Technology
6.5/10
How’s the tech? Sadly, the G-Class is stuck with the old Mercedes-Benz COMAND system rather than the newer MBUX. It's not a bad system, but it's comparatively limited in functionality. The navigation display and commands are less sophisticated, for example, and the voice commands are finicky and limited.
We also had some issues with the G-Class' advanced driver aids. Adaptive cruise works well enough, though it lacks the Traffic Jam Assist feature of other Mercedes products. Lane keeping, however, is shocking and abrupt in its intervention, engaging the brakes to drag the vehicle back into line. It's upsetting to experience, and it makes the G 550 unpredictable to other drivers. Worse, it only intervened occasionally, without any real way to tell whether it was primed to go off or not.
We also had some issues with the G-Class' advanced driver aids. Adaptive cruise works well enough, though it lacks the Traffic Jam Assist feature of other Mercedes products. Lane keeping, however, is shocking and abrupt in its intervention, engaging the brakes to drag the vehicle back into line. It's upsetting to experience, and it makes the G 550 unpredictable to other drivers. Worse, it only intervened occasionally, without any real way to tell whether it was primed to go off or not.
Storage
6.0/10
How’s the storage? The G 550 is far from the most practical large SUV. The side-opening cargo door requires space to operate, but at least it's hinged properly for curbside use. The load floor is high and not that deep, and it is limited on the sides by bulky body intrusions. The second-row seat doesn't fold flat. Its resulting ledge makes it so long, and bulky items can't simply be slid back. Cabin storage for personal items is also rather limited for such a large SUV.
If you're planning on using your G-Class as a family taxi, installing child seats is helped by easily accessible car-seat anchor points. But lifting kids and seats up into the cabin can be hard. Bulkier rear-facing seats and infant convertibles might force front passengers to scoot forward more than they'd like.
If you're planning on using your G-Class as a family taxi, installing child seats is helped by easily accessible car-seat anchor points. But lifting kids and seats up into the cabin can be hard. Bulkier rear-facing seats and infant convertibles might force front passengers to scoot forward more than they'd like.
Fuel Economy
6.0/10
How’s the fuel economy? We averaged about 13 mpg in our testing of the G 550, which is slightly below the EPA's estimate of 14 mpg in combined city/highway driving. This Mercedes is a very thirsty vehicle — thirstier than an Escalade — and on par with a Lamborghini Urus.
Value
6.5/10
Is the G-Class a good value? You have to decide why you want to buy a G-Class. Mercedes offers interiors of this caliber, along with more and newer technology, on some of its less expensive vehicles. For what you get, the G-Class certainly is not up to the standards of other $100,000-plus Mercedes-Benz products.
Wildcard
9.0/10
The G-Class is almost a caricature of an idealized SUV experience. There's power and authority to spare, and the view over the hood is like nothing else on the market right now. It's a vehicle that gives you reasons to ignore its many, many shortcomings. Mercedes has mastered the art of emotional appeal across its range. And while the G-Class makes a terrible flagship for its technology and dynamics, it's an amazing flagship for the brand's pathos.
Which G-Class does Edmunds recommend?
The G 550 offers plenty of standard equipment to make its presence feel special every time. Its turbocharged V8 engine has plenty of power, so we see little reason to upgrade to the AMG version. We do recommend adding the optional Seat Comfort package for the ventilated front seats and massaging feature — a little welcome pizzazz in this throwback SUV.
2020 Mercedes-Benz G-Class models
The G-Class comes in the base G 550, which is full of plush amenities, or the all-conquering G 63 AMG. Standard features include:
G 550
Starts you off with:
- Turbocharged 4.0-liter V8 engine (416 horsepower, 450 lb-ft of torque)
- Nine-speed automatic transmission
- 19-inch wheels
- All-wheel drive
- Two-speed transfer case
- Three locking differentials (help provide extra off-road traction)
- Three-zone climate control
- Heated front and rear leather seats
- LED ambient interior lighting
- Sunroof
Technology and safety features include:
- Digital instrument display
- 12.3-inch central touchscreen
- Apple CarPlay and Android Auto connectivity
- Burmester surround-sound system
- Forward collision mitigation (warns you of an impending collision and applies the brakes in certain scenarios)
- Lane keeping assist (steers the car back into its lane if it begins to drift over the lane marker)
- Rear cross-traffic alert (warns you if a vehicle behind you is about to cross your vehicle's path while in reverse)
- Adaptive cruise control (maintains a driver-set distance between the G-Class and the vehicle in front)
AMG G 63
Includes all G 550 equipment and adds:
- Turbocharged 4.0-liter V8 engine (577 hp, 627 lb-ft)
- 20-inch wheels
- AMG body styling and unique grille
- AMG performance brakes
- Adaptive damping suspension
- Upgraded leather upholstery
- Faux suede headliner
Notable options for the G-Class include:
- Seat Comfort package (upgraded front seating)
- AMG Line (G 500 only, adds AMG-inspired exterior and interior style enhancements)
- AMG Trail package (G 63 only, adds off-road optimized suspension, all-terrain tires)
- Various interior customization packages
- Rear-seat entertainment system
Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#22 out of 29 among Luxury Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz G-Class from 2008-2022.$880/yr
vs. $602/yr
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.34x/yr
vs. 1.09x/yr
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).17.9%
vs. 9.4%
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2020 Mercedes-Benz G-Class.
5 star(87%)
4 star(13%)
3 star(0%)
2 star(0%)
1 star(0%)
8 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
all new design
John Mack, 03/22/2019
2019 Mercedes-Benz G-Class G 550 4dr SUV 4WD (4.0L 8cyl Turbo 9A)
this is not your 2018 g 550. the improvements exceed expectations, fit and finish is perfection. i have owned 4 g-wagons, this new and improved vehicle is outstanding. if you want something that everyone does not own, this is the suv for you. absolutely love it!
5 out of 5 stars
the true king of suv's
Anthony, 06/20/2019
2019 Mercedes-Benz G-Class G 550 4dr SUV 4WD (4.0L 8cyl Turbo 9A)
one of a kind
4 out of 5 stars
Gawkers
WindTurbineHeir, 11/22/2020
2020 Mercedes-Benz G-Class G 550 4dr SUV 4WD (4.0L 8cyl Turbo 9A)
The best suv I've owned. It can't be beaten. I enjoy my privacy and driving a G550, unfortunately, steals any privacy you may have. I'm constantly being watched exiting, loading groceries, refueling, and the most uncomfortable, drivers aligning their vehicles alongside mine to film the car in action. And, of course, the younger crowd seeking attention that rev up their engines at … stoplights or intersections. The aforementioned is never ending.
5 out of 5 stars
2019 G Box
Daily driver G 550, 03/04/2023
2019 Mercedes-Benz G-Class G 550 4dr SUV 4WD (4.0L 8cyl Turbo 9A)
PRO: Incredible old-school build quality, like Bentley or Rolls. Hand assembled in Austria. Very solid, capable and strong. Feels safe and secure. Excellent engine and transmission. Great visibility. Smooth ride on 19 or 20" wheels and optional adaptive suspension.
CON: compromised interior space utilization, fuel efficiency, large turning radius, wind noise above 70 mph. Many … recalls/warranty repairs.
VERDICT: Unique.
We have a limited number of reviews for the 2020 Mercedes-Benz G-Class, so we've included reviews for other years of the G-Class since its last redesign.
2020 G-Class Highlights
SUV
G 550
Base MSRP Excludes Destination Fee | $130,900 |
---|---|
Engine Type | Gas |
Combined MPG | 14 MPG |
Cost to Drive | $364/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 38.1 cu.ft. |
Drivetrain | four wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the G-Class models:
- Pre-Safe
- Tightens seat belts, closes windows, and adjusts head restraints to protect occupants when the system detects an imminent collision.
- Active Distance Assist Distronic
- Keeps a safe following distance from the car ahead even in traffic. Can bring the G-Class to a complete stop.
- Active Brake Assist
- Lets you know if an imminent front collision is detected and can automatically apply the brakes if you don't react in time.
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