2002 GMC Yukon XL Consumer Review: Poor reliability - poor servic
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2002 GMC Yukon XL - Consumer Review

2002 GMC Yukon XL

Average Consumer Rating

54 Total Reviews

Denali 4dr SUV (6.0L V8 AWD 4-speed Automatic)

Performance
Comfort
Fun-to-Drive
Interior
Exterior
Build Quality
Reliability Value
Poor reliability - poor service
By PDuarte on

Vehicle

2002 GMC Yukon XL Denali AWD 4dr SUV (6.0L 8cyl 4A)

Review

A few months after purchasing the SUV new started having transmission problems. Dealer was never able to diognose and fix the problems. I take it back to the dealer and sometimes they work on it but never succesfully. Also had to have both front wheel bearings replaced. I lost confidence on GM's quality of their presumably best products, the dealers ability to diagnose and repair correctly and in good faith.

Best Features

Comfortable ride, passenger and cargo carrying capacity. Nice exterior styling.

Worst Features

GM needs to hugely improve on product quality and dealership mechanical training and customer service.
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