2020 Toyota RAV4 Consumer Reviews

MSRP Starting at
$25,950

Save as much as $3,578
Select your model:
12345...19

Trending topics in reviews

Pros
Cons

Battery Issue

Roger, 09/28/2020
LE 4dr SUV (2.5L 4cyl 8A)
49 of 51 people found this review helpful

In 6 months my battery has died. Toyota Care jump started it the first time and I had it towed to the dealer the second time. They recharged the battery and told me everything checked out ok. Toyota needs to admit there is a problem and find the solution, not merely treating the symptoms.

Report Abuse

Good vehicle so far

JimO, 01/08/2020
Limited 4dr SUV (2.5L 4cyl 8A)
182 of 194 people found this review helpful

I purchased my 2020 Limited Rav4 back in November. Having driven a little over 1000 miles so far, I’m favorably impressed. I actually wanted to buy the hybrid version but after several months I couldnt find the color combination I wanted and the dealers were marking the price up over MSRP. Toyota has seemed to address the two issues I was concerned about, which was engine noise and low-speed shifting of the 8-speed transmission. Extra sound-proofing has been added to the engine compartment and a TSB has was implemented in August and the transmission seems to shift fine for me. In a combination of city and highway driving I’m only getting 28 mpg from the gas motor, so the 35 mpg highway seems optimistic. I have the tech pkg which includes the birds eye view cameras which help in parking...it also includes the phone charging pad but I need to upgrade my iPhone 6 for it to work...the camera in the rear view mirror is useful if your cargo area is full and you want to see behind you. The car is loaded and has the weather pkg, which I really like the heated steering wheel on cold days.

Safety
Technology
Performance
Interior
Comfort
Reliability
Value
Report Abuse

Battery Issue

Charlie, 08/20/2020
Limited 4dr SUV AWD (2.5L 4cyl 8A)
44 of 46 people found this review helpful

I bought a brand new 2020 RAV4 in December 2019. In January when I went to start it heard a clicking sound and the dash board saying hold break down to start but the car would not start and after a minute in went black & nothing would turn on. Did it again on 5/19 kept car for month & they couldn't find anything. Today 8/19 it did it again

Safety
Technology
Performance
Interior
Comfort
Reliability
Value
Report Abuse
Ad
Build Your RAV4
At a Glance:
  • 8 Colors
  • 6 Trims
See pricing and options on your next Toyota
Prototype shown with options using visual effects.

Buyer beware! Several issues with the 2020 RAV4

Chris, 06/24/2020
TRD Off-Road 4dr SUV AWD (2.5L 4cyl 8A)
304 of 331 people found this review helpful

I purchased the 2020 RAV4 TRD off road trim. I loved everything about it (on book) but to be honest this has been a frustrating experience overall. The day I purchased the vehicle it wasn’t bad but since then it’s been unpleasant to say the least. First off I wanted the vehicle so it could tow a small camper, boat, etc (said this several times prior to purchasing). After purchasing after market stuff at the dealership and built into the loan (which were Toyota specific tow hitch, roof racks, and protection plans) I felt that it would do what I needed. Finance was frustrating because I felt very pressured to do all the added protection plans (like many dealerships do), and I felt a little cheated afterwards because I wanted 2 things and my monthly price was higher than expected - that is a dealer specific issue though. What is more concerning is that after purchasing the car, I find out that the hitch they built into my loan is a class 2 and could not tow what I wanted (they couldnt find a toyota class 3 hitch to install) - when looking online and selecting the hitch, it is only a class 2 (hitch weight no more than 300lbs). Toyota states that the rav4 TRD can tow up to 3500lbs which was all I needed. Per the RAV4 manual - the tongue weight should be distributed so that the weight is 9% to 11% ((tongue (or hitch) weight / gross trailer weight) x 100). So I could have a trailer that is 3200lbs and a hitch weight of 350lbs, that would fit within that specification. After speaking with sales manager it seemed sorted out but not before I was told it could void the warranty (with no explanation beyond that) by the guy who sold me the car which was highly concerning in a new vehicle. However the hitch that Toyota wanted to put on could not allow that hitch weight to be placed on it. I have since placed a class 3 after market on the vehicle but it was very difficult to get the dealership to do it. Since then I still have issues with the audio system and steering issues that haven’t been resolved. With the steering issues - what I have noticed that the car will randomly veer to one side or another as if a tire is flat or the alignment is out. Fun fact - when I bought the care it was out of alignment in the front end! I have now had two alignments done on the vehicle and it is STILL happening. I drive flat roads and haven't even hit pot holes to cause that to go out of alignment. Lane keep assist randomly tried to jerk me off the lane one day while driving on the interstate (brand new pavement and lines with nothing else for the computer to track - almost got in a wreck because of that) - I was holding the wheel and it just jerked hard to the right out of my hand. Still trying to figure all this out, two dealerships havent been able to figure out why this is happening. With the audio system - I have the upgraded JBL system (thinking that it would be great). Well when listening to audiobooks (and to a lesser extent podcasts) which I almost exclusively listen to there is a sharp/high pitched noise (almost like a screech or dog whistle) noise whenever a word has an 's' or a 't' - no matter what app I use, what type of phone (android vs iPhone) or male vs female narrators it keeps happening. Same issues as before - no dealership has an answer for this and Toyota states that they cant hear it when we record it, despite the service manager telling them that he hears it. For someone who commutes a lot and likes to listen to audiobooks and podcasts this noise makes it very unpleasant to listen to these entertainment sources. I have a case with Toyota Customer Care center but its now been 4 WEEKS dealing with this mess. I really have no faith in the safety and drivability of this vehicle and even when I do drive it, I cant listen to the things I want to without the grating noise! All in all - I regret this purchase, and advise others to really do their research and take LONG test drives to really make sure they aren't experiencing these issues.

Report Abuse

Check Engine Light

Bob, 01/27/2020
XLE Premium 4dr SUV (2.5L 4cyl 8A)
80 of 86 people found this review helpful

After purchasing this xle premium, on the way home from the dealership, the check engine light came on accompanied by a slight bump in the power delivery. About 25 miles on the odometer. It was returned the next day where it has been in the shop ever since (over 3 weeks and counting) awaiting parts. It was diagnosed as a bad O2 sensor but there are none available anywhere in the US right now. The only reason I'm giving it 3 stars instead of 1 for having only driven it to the dealership and back is the toyota service has been very good in honoring their warrantee. They gave me a brand new rental from Enterprise and are covering incidental costs from having to pay for parking (employee parking sticker is only valid for car registered in my name). This is my first Toyota branded car. Right now I'm wondering if I should have bought the CR-V instead.

Reliability
Report Abuse
12345...19
Items per page: