Used 2020 Toyota RAV4 Consumer Reviews
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Battery Issue
Roger, 09/28/2020
2020 Toyota RAV4 LE 4dr SUV (2.5L 4cyl 8A)
118 of 120 people found this review helpful
In 6 months my battery has died. Toyota Care jump started it the first time and I had it towed to the dealer the second time. They recharged the battery and told me everything checked out ok. Toyota needs to admit there is a problem and find the solution, not merely treating the symptoms.
Dead battery issues
akd1974, 09/24/2020
2020 Toyota RAV4 XLE 4dr SUV AWD (2.5L 4cyl 8A)
86 of 88 people found this review helpful
Buyer beware! Had my 2020 xle a month and the battery died twice with less than 1000 miles on it. In researching this, it is apparently happening in many rav4s, not just hybrids. Our car is currently at the dealership and they can't figure out the problem. Toyota corporate is aware of this issue and has yet to publicly acknowledge it! I haven't even made a payment yet! I just want my down payment back. They can keep their crap car! We have 2 other Toyotas and never had issues with either one. Too much technology in these new vehicles to go wrong!
Battery Issue
Charlie, 08/20/2020
2020 Toyota RAV4 Limited 4dr SUV AWD (2.5L 4cyl 8A)
85 of 88 people found this review helpful
I bought a brand new 2020 RAV4 in December 2019. In January when I went to start it heard a clicking sound and the dash board saying hold break down to start but the car would not start and after a minute in went black & nothing would turn on. Did it again on 5/19 kept car for month & they couldn't find anything. Today 8/19 it did it again
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Love it but...
Shea, 04/08/2020
2020 Toyota RAV4 XLE 4dr SUV AWD (2.5L 4cyl 8A)
328 of 345 people found this review helpful
I loved my new 2020 Toyota RAV4 hybrid for six months. I went out to start it one day and it was completely dead. Since it was dead we couldn’t get it to start nor go in neutral to get it towed. After trying to jump it which is not an easy task when everything is powered and we couldn’t get into the hatch to get to the back battery the tow truck driver had to literally climb in the backseat and lay down to try to jump it. After jumping it was unsuccessful they had to put wheels under the vehicle after they jacked it up to get it out of the garage. We finally get it to the dealer And now they’re trying to tell me that the main fuse is blown from trying to jump it. They also admitted to trying to figure out how to get to the main fuse to even replace it. Now they’re trying to tell me that the tow truck company that they sent out jumped it backwards. I have seen other issues posted regarding the battery being drained. If Toyota does not take responsibility and fix this problem I will be trading in my vehicle that is barely half a year old. Also to add I had to have it towed in on a Friday and they couldn’t get the main fuse delivered until Tuesday. When I bought the vehicle they told me a loaner would be provided if it broke down. On the phone with the warranty company they told me it would be a $35 flat fee for the loaner then when I get to the dealer they tell me it’s $35 a day for the loaner. Customer service sucks so far.
Good vehicle so far
JimO, 01/08/2020
updated 07/11/2022
2020 Toyota RAV4 Limited 4dr SUV (2.5L 4cyl 8A)
199 of 213 people found this review helpful
I purchased my 2020 Limited Rav4 back in November. Having driven a little over 1000 miles so far, I’m favorably impressed. I actually wanted to buy the hybrid version but after several months I couldnt find the color combination I wanted and the dealers were marking the price up over MSRP. Toyota has seemed to address the two issues I was concerned about, which was engine noise and low-speed shifting of the 8-speed transmission. Extra sound-proofing has been added to the engine compartment and a TSB has was implemented in August and the transmission seems to shift fine for me. In a combination of city and highway driving I’m only getting 28 mpg from the gas motor, so the 35 mpg highway seems optimistic. I have the tech pkg which includes the birds eye view cameras which help in parking...it also includes the phone charging pad but I need to upgrade my iPhone 6 for it to work...the camera in the rear view mirror is useful if your cargo area is full and you want to see behind you. The car is loaded and has the weather pkg, which I really like the heated steering wheel on cold days. July 2022 update: I’ve now put 10,600 miles on the Rav4 and the car continues to be fun-to-drive and reliable. The local Toyota dealer has done both of the free services (e.g. oil/filter change and tire rotation at 5k and 10k miles approximately). I did have the TSB applied for the firmware and DCM software upgrade which solves a problem that can drain the 12v battery. The dealer checked the battery at the same time and said it was “o.k.”, but I was getting low readings on my own analysis of the battery and had to charge it for 5 hours to get it to close to normal charge voltages. Subsequently I replaced the OEM battery with a new Duracell AGM-type battery that I had more confidence in.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
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