Used 2013 Toyota Highlander Consumer Reviews
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Fails to start after sitting
kathyd4, 02/10/2014
2013 Toyota Highlander Plus 4dr SUV AWD (3.5L 6cyl 5A)
42 of 46 people found this review helpful
I only have 8000 miles and I got the car in Feb 2013. Every time I go away and leave the car for a week, it won't start when I return. Every time the temperature drops below 25F and it sits even 4 days, it won't start. Toyota has replaced the battery twice although the second time they said there was nothing wrong with it. They have run diagnostics and say there is nothing wrong. Every car in my neighborhood starts. Our Honda starts, our old Blazer starts, but not the Highlander. I am soooo disappointed with this vehicle. Toyota is supposed to be reliable, but mine isn't.
4th & Favorite Toyota!
taszmama, 08/12/2014
updated 08/14/2017
2013 Toyota Highlander SE 4dr SUV AWD (3.5L 6cyl 5A)
11 of 11 people found this review helpful
Toyota has been a part of my life for 20 yrs. I love the reliability and in recent years, the stereo system are far better than other makes. The suspension and light weight power are impressive over my previous 4runners. Enjoy the room and captain seats in the rear. I saw reviews on the navigation, etc. Mine work just fine but there is a lot of stuff that requires 2 manuals for multiple options. This is a fun vehicle to drive I can feel the engine power over heavier older SUV's I have owned. The sound system is better than ever and Toyota has higher quality systems in general. The only thing I don't like is how Toyota does not have paint durability like older models.
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Problems with Toyota Highlander
Scott, 10/01/2016
2013 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 5A)
37 of 41 people found this review helpful
Problems: 1My Multifunction Display intermittently stops working. I have taken it to the dealership and had a soft wear upgrade that did not solve the problem. I contacted Toyota Customer Service and had a case number assigned. I called multiple times and was told it was a district manager decision and they would get back to me. You can guess that they did not get back to me. After more phone calls my problem was sent to the National level for review. My highlander was still 3 months within the 3 year and 36 month Factory warranty period and just over the mileage. (Less than 37000). Toyota refused to help me despite the fact that I have owned a number of Toyotas and keep the highlander serviced. (The replacement cost is thousands of dollars). I usually buy the extended warranty on my vehicles, but online reviews says Toyota is very reliable and that the extended warranty not needed. That may have been true in the past, but in my opinion is not true now. Please don't make the same mistake I did and count on Toyota Reliability. Also don't count on Toyota to stand behind the products.
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- Performance
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- Reliability
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Everything is perfect
manny52, 12/30/2014
2013 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 5A)
17 of 18 people found this review helpful
We purchased this vehicle for 9 months and are totally satisfied. We tried the Ford Explorer, the Honda Pilot and the Nissan Pathfinder but they all had one or more irritating aspect. The Highlander was perfect; everything was just right: the horsepower, steering, suspension, seats. It drives like a car and can transport 6 or 7 people (but not their luggage).
Struts busted on 6k miles
teban, 06/08/2014
2013 Toyota Highlander Plus 4dr SUV (3.5L 6cyl 5A)
14 of 15 people found this review helpful
I bought my highlander in october of 2013 as brand new. After driven 6kmiles, in May of 2014, R/R struts got busted, leaking and noise. I only have two kids, and never loaded it yet with more than 5 people yet until today. So why the hell the struts failed? On 6k miles? Really? Well, I don't know why. It's on the record, i got this car at oak lawn toyota of oak lawn illinois. Repairs were done in oak lawn toyota under warranty. I'm giving it another chance coz I still do trust toyota, I guess I just got unlucky with that strut as a factory defect. It happens, but I'm really bit worried. What if my warranty expires? Well i still do have two years? Crossing my fingers.......
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