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Used 2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC® SUV Review

Consumer reviews

Read what other owners think about the 2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC® SUV.

5 star(56%)
4 star(11%)
3 star(11%)
2 star(0%)
1 star(22%)
3.8 out of 5 stars
9 reviews

Most helpful consumer reviews

5 out of 5 stars

Extremely pleased I chose ML350 over BMW's X5

RCA, Brooklyn, NY, 10/07/2015
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
The safety features on this car are fantastic. It aces the NHIS safety tests and scored Top Pick in safety, which is one of the main reasons I even looked at the Mercedes brand (which I had otherwise always associated with an older generation). I'm glad I looked though! I was very close to buying a 2013 X5 (last in that generation/platform; 2014 model is noted on review sites as … having lots of electrical issues), but heard from a MB-owning friend that he's come to like his ML above the more expensive BMW he also drives (which, he admits, is a more fun driving experience). So I looked at MBs.... first the GL (too big for us), then the ML350 (certified pre-owned from dealer, 2013 bluetec model) . Felt that the gas version lacked torque, felt a little sluggish. So I was *about* to go back to the BMW dealer when MB dealer suggested I test drive the diesel. Wow. WOW! The car grips and feels like you've strapped a booster rocket to your back as it accelerates. As they say, "you read about horsepower, but you feel torque." And, MPG is much better... Ok, back to safety: aside from pre-safe and some of the other standard safety features one would expect from a luxury SUV, I have the driver assistance package on mine which is excellent. Blindspot, for example, doesn't just light up a triangle on the mirror like the Volvo XC90 does, the car notices if you're planning on moving over and if there is someone still in your blindspot an audible alert beeps at you. It's like having a co-pilot drive with you. It also has lane-keeping assist, drowsiness detect, etc etc. Being new to the MB family I find new things every day that the dealer didn't even tell me about that I've come to love ... for example, I have keyless entry which also lets me close window and pano (and lock doors) by touching a special spot on the handle; no need to start the car back up to close forgotten windows! My only complaint is the COMAND system. It's ok, but certainly not great. The new X5 screen (or the new GLEs for that matter) is *much* better. Nav works fine but I still find I just use my iphone & google maps to get me to where I need to go (to be honest, I did that in the '16 model X5s I rented as well...). Overall I couldn't be more satisfied with this vehicle. Highly recommended as a safe, comfortable SUV that feels like it can take you up a snowy mountain on a winding dirt road, cruises great on highway, and looks good while doing it.
3 out of 5 stars

2013 Blue Tec engine issues

Miro, Jacksonville, FL, 08/19/2018
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
Great driving, instruments ergonomics and logically fits to me 100%. Was so happy with 27.3 miles/gallon in city. Get over 630 miles on highway easy.Have 63990 miles on. Service expensive but they change everything every time I went, so I hoped it would run forever with always new parts placed in. Rear break burned out; due to excellent engineering I replaced it myself in 15 seconds, … bulb costs $.99. But then diesel engine seems to be deal killer. Leaking oil, damaging intake, $2,500 for repair, need to take engine out. 3 months later engine light announced blue urea heater failure, $2,200. Just to read an error on dealer's computer, plug it in computer - like I just want to know whats wrong - $ 150. My friend has S model with same diesel engine and he needs repair and maintenance for $7,000. My impression is that ML bluetec is a great car with excellent ergonomics and logical instrumentation, shift on steering column I love. But seems too expensive to maintain. I paid over $61,000 for new one, cant even tow anything. Mercedes puts small cooling units and if you want to tow ,conversion cooling kit is $4,400. Diesel was made with torque to tow, right? I am disappointed in the "Best or nothing", as it doesn't last no matter how perfectly you maintain it. Maybe is just my diesel engine choice. This is my first and last Mercedes. Im not that rich to pay for luxury service and frequent repairs where cheapest one is 2Gs. I am sure Mercedes has received bad feedback about turbo-diesels overkilled with emission internal devices, but they definitively let us know and asked premium price for engine that is to fail and shot down anytime. 2/28/2019 Required repairs on emission control parts. Expensive. Plastics broke off glove box and sunroof. Scratched from parking in garage. Drives very solid and improved combined MPG to 29, it is a good SUV. 72000 miles. Im not committed to dealers appointments anymore. Changing oil every 5.000 miles. Thats it. Will drive as long as it will let me.
1 out of 5 stars

2013 ML350 Bluetec NO2 problems/AdBlue problems

ALBocaFL, Miami, FL, 10/23/2020
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
This is my 2nd ML350. Few years ago, I did own a 2014 ML350 regular gas for little over a year. Even though, during the time of my ownership and under warranty, I've visited MB dealership a little too often for problems which should not have existed with less than 40k miles. After having enough of it back then, I got rid of it. I guess I must have forgotten about the painful … experienced from few years ago. I bought a 2013 Bluetec about six months ago with about 72k miles on it hoping for the durability of diesel engine and efficiency. Pros: although lacking performance, the ML is built like a tank. The ride is nice and no gaps in the rear when you fold the seat down. This was the selling point primarily for me because I have my best friend (Cocker Spaniel) commuting to work with me daily. The ride is solid and comfortable. The bad: after six months of ownership, I've gone thru repairs with the DEF system. Cost of repair was about $1900. Last week, check engine light came on. After scanning the computer, it looks like i'll need to replace 2 NO2 sensors. The parts along is about $500-$600 each X 2. Excluding labor. In addition to that, the count down to AdBlue have not reset after putting about 3 gallons of the special fluid. Now there is a potential replacement of coil or tank that may need to be replaced and will have to leave the car for few days at the shop. I've already scheduled an appointment with the "stealer" for next week. However, the fear of stealer is driving me to go with other private specialist shops. After speaking with few shop owners and most would not touch the diesels due to complex hardware and software problems. Therefore, I am regretting of getting back into my second MB. I've read many "nice" reviews in the past thus I thought the diesel would have been better than the regular gas and bought this one. In hind sight, i wish i would have checked with the MB mechanics for their opinions first. My suggestion for you and myself in future is to exercise additional caution and check with the people that knows instead of "unknown source" of the reviews. MB makes very nice cars for sure for the mid to high end models. They are nice to look at but DO NOT take it home!
5 out of 5 stars

Midwest

midwesterner, Chicago, IL, 10/11/2020
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
Some of the best SUV handling, driving and ride I agree instruments ergonomics and logically fit me as well. ML Bluetec is a great SUV with excellent ergonomics. Still a head turner as well. I also average 27.5 – 28.8mpg in mixed city and interstate driving, with an average lead foot (+75mpg) I have experienced with average Hwy driving 32.5mpg. This vehicle has 147,850 miles on it. I … have most of my in-depth service completed at a local shop and do the minor service myself. Easy do it yourselfer unit for Oil, fuel filter, air filter and cabin filter changes. The local service manager liked the ML so much he is in the market for the same unit. Tons of DYI videos on You Tube. I have experienced the Leaking of oil (Oil Cool gaskets) and if your tearing down the top part of the engine perform a Turbo intake cleaning (Welcome to turbo diesels ~Any manufacturer). This is my 4th MB but 1st ML. Looking forward to the +250K milestone. Quick Update: I currently have 210,000 miles on the odometer and still going strong. I'm very pleased with the performance and reliability of this vehicle. I just dread having to replace this vehicle in the next couple of years. No mechanical or electrical issues at all. Still drives like new.

Edmunds Summary Review of the 2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC® SUV

Pros & Cons

  • Pro:Engine choices include gas and diesel
  • Pro:comfortable seating
  • Pro:high-quality interior and construction
  • Pro:excellent braking distances.
  • Con:Expensive compared to some rivals
  • Con:no third-row seat option
  • Con:disappointing steering response.


Full Edmunds Review: 2013 Mercedes-Benz M-Class SUV

What’s new

For 2013, a rear-wheel-drive ML350 model debuts along with the new mbrace2 telematics system, collision prevention assist, an optional off-road package and new front seats with massage functions.

Edmunds says

Though not a class standout, the 2013 Mercedes-Benz M-Class nonetheless remains an appealing choice for a luxury crossover SUV.

Notably, we picked the Mercedes-Benz M-Class as one of Edmunds' Best Used SUVs and Best Used Luxury SUVs for 2013.

Vehicle overview

Go anywhere in style. That pretty much sums up luxury SUVs, and the 2013 Mercedes-Benz M-Class is a fine example of this concept. With the addition of a new off-road option that adds serious terrain-taming equipment, "anywhere" just got bigger.

That new off-road option includes a two-speed transfer case and an adjustable ride height suspension, both of which give the M-Class extra capability in the dirt. But truth be told, we suspect few M-Class owners will actually ford streams or blaze trails through the wilderness. No, they're more likely to challenge the "civilized" urban jungle. And for that, the ML will still work out just fine.

With a variety of engines that range from adequate to dominant, there seems to be an ML to suit every taste. It starts with the base V6 in the ML350 and then moves up to the turbocharged V8s in the ML550 and ML63 AMG. There's also the diesel-fueled V6 in the ML350 Bluetec that returns 23 mpg combined. Of course, being a Mercedes, the M-Class has an impeccably designed and assembled interior that bathes occupants in top-notch materials and features galore.

If you're shopping for a luxury crossover SUV, you won't be wanting for choice. The 2013 BMW X5 offers comparable luxury, power and feature content, yet also has a third-row seat, something the Mercedes lacks. If performance is a high priority, the sportier 2013 Porsche Cayenne is likely a better choice. It's also worth noting that the Acura MDX, Lexus RX and Volkswagen Touareg are all quite nice and undercut the M-Class on price.

Then again, if making a stately entrance is important no matter where you want to go, the 2013 Mercedes-Benz M-Class is sure to satisfy.

2013 Mercedes-Benz M-Class models

The 2013 Mercedes-Benz M-Class is a five-passenger midsize luxury SUV available in ML350, ML350 Bluetec, ML550 and ML63 AMG trim levels.

The ML350 and ML350 Bluetec are equipped similarly with standard 19-inch wheels, a sunroof, a power liftgate, foglamps, dual-zone automatic climate control, a tilt-and-telescoping steering wheel, eight-way power/heated front seats, reclining rear seats, premium vinyl upholstery, the COMAND electronics interface, Mercedes' mbrace2 telematics system, Bluetooth phone and audio connectivity and an eight-speaker sound system with HD radio, a CD player and USB/auxiliary jacks.

The ML550 adds 19-inch AMG wheels, running boards, a trailer hitch and rear seat side airbags. Other than the wheels, all of these items are available on the 350 trims.

Adding the Premium 1 package will get you a rearview camera, power-folding mirrors, auto-dimming mirrors, a power tilt-and-telescoping steering wheel, driver memory functions, double sun visors, a navigation system, a 115-volt household power outlet, satellite radio, an iPod interface and a six-CD/DVD changer.

The Lighting package includes adaptive bi-xenon headlights. The Lane Tracking package includes blind-spot warning and lane departure warning and assist. The Driver Assistance package adds adaptive cruise control (with active PreSafe braking) to the contents of the Lane Tracking package. An On/Off-Road package includes an adaptive air ride suspension, a two-speed transfer case, a six-mode terrain selector and underbody skid plates.

Individual option highlights include a panoramic sunroof, front and rear parking sensors, a night vision camera, triple-zone climate control, full leather seating, ventilated front seats, heated rear seats, multicontour front seats with massage functions, a rear seat entertainment system, two-tone leather upholstery and different cabin accents (metallic and wood).

The ML63 AMG gets a twin-turbo V8, active roll stabilization, stronger brakes, AMG-tuned suspension and steering, 20-inch wheels, special leather upholstery, sport seats and unique styling elements inside and out. The Premium 1, Lighting and Lane Tracking packages are standard as well. The AMG Performance package raises engine output and adds a higher top speed. Also optional are 21-inch AMG wheels along with most of the other trims' extra equipment.

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Performance & mpg

The ML350 comes with a 3.5-liter V6 that produces 302 horsepower and 273 pound-feet of torque. A seven-speed automatic transmission sends power to the rear wheels, with 4Matic all-wheel drive available as an option. In Edmunds performance testing, an ML350 4Matic went from zero to 60 mph in 6.8 seconds, which is average for its class. EPA-estimated fuel economy is 18 mpg city/23 mpg highway and 20 mpg combined for both rear- and all-wheel-drive models.

The ML350 Bluetec has a 3.0-liter turbodiesel V6 that utilizes 50-state-legal clean-diesel technology. It produces 240 hp and a prodigious 455 lb-ft of torque. 4Matic all-wheel drive is standard for this and all higher-trim models. Mercedes estimates that it will go from zero to 60 in the same time as the gas ML350, but fuel economy improves to 20/28/23 mpg.

The ML550 gets a 4.7-liter twin-turbo V8 that produces 402 hp and 443 lb-ft of torque. Mercedes says it'll hit 60 mph in 5.3 seconds. EPA-estimated fuel economy is 14/20/16 mpg.

The ML63 AMG gets a 5.5-liter twin-turbo V8 that produces 518 hp and 516 lb-ft of torque. The AMG Performance package bumps this engine up to 550 hp and 560 lb-ft. Mercedes says the ML63 will hit 60 mph in 4.7 seconds in its standard form, while the Performance package knocks a tenth of a second off that. Fuel economy stands at 13/17/15 mpg.

Safety

Standard safety features for all 2013 Mercedes-Benz M-Class models include antilock brakes, traction and stability control, hill-start assist and hill-descent control, active front head restraints, the mbrace2 telematics system (smartphone integration and Web-based apps that include remote controls, driver monitoring and emergency services), a collision warning system, PreSafe (it anticipates an imminent crash and automatically takes measures to better secure occupants), front and rear side airbags, side curtain airbags and a driver knee airbag.

The optional Lane Tracking package includes blind spot warning and lane departure warning. Paired with the adaptive cruise control system is an advanced PreSafe system that automatically applies the brakes when a collision is imminent.

In Edmunds brake testing, an ML350 4Matic came to a stop from 60 mph in 114 feet, which is outstanding for such a heavy vehicle with all-season tires.

Driving

Though the acceleration numbers of the gas and diesel V6s are similar, there are two distinct personalities here. As expected, the turbodiesel V6 provides strong low-end grunt, which tapers off as the revs climb. The gas V6 takes the opposite tack, feeling a bit soft off the mark but giving a more potent higher-rpm rush. If you want more power or just the status of the numerically higher badge, the turbocharged ML550 and ML63 AMG will happily oblige. Both models are exceptionally quick. No matter which ML you choose, braking performance is strong and reassuring.

On a winding road, the Mercedes-Benz ML350 tends to roll a bit when pressed, but the ride is compliant without being floaty. The all-electric steering system is a bit of a disappointment, however, as it's overly light and doesn't provide the sort of subtle feedback we've come to expect from Mercedes-Benz. The ML63 is better in this regard, as you would hope from such a high-performance machine.

Interior

The 2013 Mercedes-Benz M-Class features an upscale cabin and seating for five. The more rounded dash design reminds us more of the distantly related Jeep Grand Cherokee in its appearance than its squared-off Mercedes siblings, but that's more of an aesthetic critique. The COMAND interface works well and allows the driver to easily select the car's more complicated infotainment options without making simpler commands too difficult.

Passenger room is impressive, as the M-Class offers more rear legroom than most of its competitors. There's no third row offered, though. With the rear seats in place, there is a total of 36 cubic feet of luggage space. When the seats are folded flat, this expands to 71 cubes -- an average figure for this class of vehicle.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2013 Mercedes-Benz M-Class in Ohio is:

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