2012 Kia Sorento Consumer Review: Huge disappointment!!!!!

2012 Kia Sorento - Consumer Review

Average Consumer Rating

84 Total Reviews

LX 4dr SUV (2.4L 4-cyl. 6-speed Automatic w/Convenience Pkg)

Build Quality
Reliability Value
12 of 63 people found this review helpful
Huge disappointment!!!!!
By macgirl1 on


2012 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)


We purchased this vehicle in Dec.'12 and it has been the worst vehicle purchase we have ever made. The fuel economy on this vehicle has been awful. We've been getting 14-17mpg with combined driving, no where near the promised 21-28mpg. Not only that the drive is sluggish, with little power. We have contacted Kia Motor America for support and been told there is nothing they can do even though our Sorento is not performing the way they promise it will. In my experience Kia does not stand behind their promises and I wouldn't recommend the Sorento and we will not buy another Kia. Our Sorento has been a huge letdown and Kia's response to our problems has been an even bigger dissappointment.

Best Features

Heated seats

Worst Features

New Fuel Estimates to accurately reflect real world driving averages like ours.
Recommend (12) (51)

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Comments (1) Post a Comment
By jclaeys
on 03/21/12 10:20 AM (PDT)

Kia support is pretty pathetic...if you don't have an engine light on, they won't address your concerns...period.

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