Used 2022 Jeep Grand Cherokee L SUV Consumer Reviews
Used Grand Cherokee L for sale
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Road King
Happy Jeep owner, 02/09/2024
2022 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
0 of 0 people found this review helpful
I've been driving my used 2022 JGC L for about 6 months now around 48k miles on it so far. It's been solid, with no issues whatsoever and I have been driving it to Houston Texas to OKC and Back 4 times a month. Took it in for the recall thing and everything checked out ok with mine and didn't need any repairs. Love it
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Smooth Operator
Glenn, 04/21/2024
2022 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
0 of 0 people found this review helpful
So far I like the way it handles on the highways and the interior design of the front dash.
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2022 Jeep Grand Cherokee L for sale near you
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- Limited 4dr SUVMSRP: $35,99543 mi away
- Limited 4dr SUVMSRP: $27,90044 mi away
- Limited 4dr SUVMSRP: $27,50013 mi away
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Brakes failed spontaneously
Trenna Buchanan , 11/14/2024
2022 Jeep Grand Cherokee L Laredo 4dr SUV (3.6L 6cyl 8A)
0 of 0 people found this review helpful
My jeeps brakes failed while I was driving. I was approaching an intersection so I was fortunately already traveling at a very low speed to begin but when I pushed the brakes they were not stopping the car. I quickly released and pushed again and the brake pedal became extremely hard as it would be if the vehicle were not running. The car continued to move forward and I swerved into the left hand lane to barely avoid hitting a car that was in front of me in the middle lane. My jeep continued to go forward in the left turn lane and the whole time I am pushing on the brakes as hard as I possibly can and now knowing for sure that my jeep isn’t going to stop. I hit the back of an 18 wheeler which was the only vehicle in that turn lane stopped at the red light and this brought my jeep to a complete stop. This was so terrifying. I cannot even put into words how horrific this feeling was. There was nowhere to go to avoid collision and coast to a stop. If the 18 wheeler had not been stopped at the light I would have rolled into the intersection and possibly been in a major collision. I had both of my children in the car with me and this was not a place on the road where I could stay safely in the vehicle. I put the car into park and then back into drive and this seemed to reset everything. I slowly drove thru the intersection and pulled immediately off of the road. I called the dealership where I had bought the car and had it towed to them. I have tried to be patient and follow the warranty process and give both Chrysler Jeep and the dealership an opportunity to address this but they are not taking it seriously. I realize how my claim may sound to someone that wasn't driving the vehicle when it happened but it did happen so I am left with the reality that it will happen again. This is not a risk that I am willing to take with my safety, my children's safety or the safety of other drivers on the road. I have a spotless driving record. No moving violations or accidents of any kind. I want to also mention that my car has full insurance coverage and the body damage to the jeep is not substantial. If this were a case of me having made a driving error I would simply call my insurance, pay my deductible, have the body damage repaired and move on with my life. I definitely would not choose to go through the hardship of filing a warranty claim (which has been pointless by the way) and not having my vehicle indefinitely. I am 100% convinced that there is a defect be it electrical or mechanical that caused my brakes to spontaneously fail so I am reaching out on this forum and on others to ask if there is anyone else out there that is going thru this? The dealership called me today saying that they cannot replicate the issue and that Chrysler is instructing them to “release the vehicle” back to me but neither party the dealership and Chrysler care are both trying to avoid any liability. They will not guarantee that the vehicle is free of defect nor that it is safe to drive. They are basically just saying “Come drive it and see what happens” which is unbelievably gross negligence. I am obviously not going to drive it again. I have asked Chrysler customer care to escalate my claim but they will not provide a supervisors contact information and the dealership is pointing back at Chrysler so it’s basically a huge circle and I’m sure that they are all hoping that I will just go away quietly but I can’t do that if they are not willing to provide a reasonable solution. Simply refusing to address a problem or claiming inability to find the problem is not a solution. It is 2024 and we all know that the manufacturer's of these high tech cars have the capabilities to view in great detail anything and everything on a car. I have provided them the exact time and date that the brake failure occurred and yet I am being asked to believe and accept that since the dealership’s service tech couldn’t replicate the issue in the dealerships parking lot that it can’t be diagnosed.
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